External Review References
These are some of the sources we've used to compare UserVoice and Freshdesk
50 Best Project Management Tools for 2019
Pricing: Freshdesk offers four price points for various business sizes. You can sign up for Freshdesk free trial.
Freshdesk vs Zendesk – An Expert Review for You
Freshdesk is a great platform for growing companies. Startups that are beginning with very small teams are opting for Freshdesk because of the free package they are offering for the first three years.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
The software easily tops our Freshdesk alternatives in this list. You can immediately test its potential to improve your customer service with their great free trial. You simply sign up for Freshdesk free trial here.
8 Zendesk Alternatives to Rock Your Customer Service
Capterra reviewers absolutely love Freshdesk. They love its robust feature set and pricing. “Freshdesk, for me, was a natural choice,” writes Jane Kaiser, Project Manager for AttorneyYellowPages.com. “Their incredible customer service has been involved with me personally since day one, and I love that they offer me a full plan for free as long as my team is under three people.”
What are some alternatives?
When comparing UserVoice and Freshdesk, you can also consider the following products
- Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server.
Organize documentation using knowledge base and get feedback from social networks with centralized system
- Zendesk is a beautiful, lightweight help-desk solution.
- Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $15. FREE 14 day trial.
- Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho
- Help Scout is a simple, straightforward way to provide excellent support
- Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.