Software Alternatives, Accelerators & Startups

UserVoice VS Innocentive

Compare UserVoice VS Innocentive and see what are their differences

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Innocentive logo Innocentive

THE Open Innovation Marketplace InnoCentive is the global pioneer in crowdsourced innovation.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Innocentive Landing page
    Landing page //
    2023-05-08

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Innocentive videos

The creative life of an InnoCentive solver

Category Popularity

0-100% (relative to UserVoice and Innocentive)
Customer Feedback
100 100%
0% 0
Business & Commerce
0 0%
100% 100
User Feedback
100 100%
0% 0
Idea Management
0 0%
100% 100

User comments

Share your experience with using UserVoice and Innocentive. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Innocentive

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Innocentive Reviews

We have no reviews of Innocentive yet.
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Social recommendations and mentions

Based on our record, UserVoice should be more popular than Innocentive. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
View more

Innocentive mentions (2)

  • Why don't organizations like NASA or Xprizes promote large-scale collaboration in their competitions?
    My question is about science crowd competition sites such as spaceappschallenge.org , xprize.com or innocentive.com . These organizations are trying to develop new organizational models for science, and I think the initiative to include the general public is great. However, it relies only on the individual talent of the best individuals in the crowd and does nothing to generate collective intelligence. Source: over 1 year ago
  • How useful was the Netflix Prize challenge for Netflix?
    I was a solver on a different team for the netflix challenge. Our team didn't win the grand prize. I would have expected that a blog post to discuss how this was structured. Netflix contracted with innocentive [1], which is a website for solvers, and contracting to that website expanded Netflix's reach to the available pool of solvers. I'm not sure if they would have been able to get the same level of... - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing UserVoice and Innocentive, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PlanBox - Finally an agile management tool all teams can share, whether Scrum-savvy or not.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sideways 6 - Sideways 6 is the best way to involve your employees in innovation.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Rever - Rever is an idea management platform that is built for companies and businesses related to food processing and packaging.