Software Alternatives, Accelerators & Startups

UserTesting.com VS UXArmy

Compare UserTesting.com VS UXArmy and see what are their differences

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

UXArmy logo UXArmy

Build experiences people loveโ€”backed by real user insights
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTestingโ€™s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • UXArmy Landing page
    Landing page //
    2023-09-07

UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully launched products, UXArmy streamlines your teamโ€™s access to critical insights, empowering everyoneโ€”from designers to product managers to marketers alikeโ€”to validate, optimize, and iterate. Whether itโ€™s unmoderated tests or moderated interviews and focus groups, UXArmy lets you watch real users engage with your product and messaging, revealing emotional insights in addition to stats. With screen and video recordings, AI-powered analysis and infographics, youโ€™ll get fast, actionable insights to keep your product on track, ensuring it truly meets your usersโ€™ needs. UXArmy ensures your product resonates across cultures with localization testing in 25+ languages. And, thanks to our global participant networkโ€”including one of the strongest panels in Asiaโ€”youโ€™ll reach the right audience, no matter where they are. Start in minutes, identify what's working (and what's not), and make evidence-driven decisions with authentic feedback from real people.

UserTesting.com

$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

UXArmy

$ Details
freemium $99.0 / Monthly
Release Date
2012 January
Startup details
Country
Singapore
State
Singapore
Founder(s)
Kuldeep Kulshreshtha, TJ Park
Employees
50 - 99

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

UXArmy features and specs

  • Test with real users
    Test mobile apps, websites, and prototypes with both moderated and unmoderated usability tests
  • Get actionable feedback
    Capture in-context feedback with recorded surveys and questionnaires
  • Understand user emotions with screen & video recordings
    Gain emotional insights through screen and video recording
  • Conduct moderated research seamlessly
    Conduct user interviews (1:1, dyad, triad) and focus group discussions
  • Uncover key insights fast with AI
    Get fast insights with AI-powered summaries and sentiment analysis. Check source with timestamps
  • Go global with confidence with multi-language testing
    Run localization testing in 25+ languages for real-world accuracy
  • Refine prototypes on time
    Dive deep into Figma prototypes with path analysis to pinpoint user success paths
  • Reach out to the right audience
    Access a global participant network, especially strong in Asia, for diverse and relevant feedback

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

UXArmy videos

Introducing UXArmy

More videos:

  • Tutorial - How to Take Test UserAdvocate | Unmoderated | UXArmy

Category Popularity

0-100% (relative to UserTesting.com and UXArmy)
User Experience
93 93%
7% 7
Usability
97 97%
3% 3
UX
0 0%
100% 100
Usability Testing
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and UXArmy

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products theyโ€™ll use daily. ๐ŸŽฏ
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platformโ€™s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

UXArmy Reviews

We have no reviews of UXArmy yet.
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Social recommendations and mentions

Based on our record, UserTesting.com seems to be more popular. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 2 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: almost 2 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: almost 2 years ago
  • ๐Ÿš€ Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: about 2 years ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: about 2 years ago
View more

UXArmy mentions (0)

We have not tracked any mentions of UXArmy yet. Tracking of UXArmy recommendations started around Sep 2021.

What are some alternatives?

When comparing UserTesting.com and UXArmy, you can also consider the following products

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Swallow Poll - Free online poll maker

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Sense.Vision - User testing, playtests worldwide

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

RT Poll - Free real time polling without pesky ads!