Software Alternatives, Accelerators & Startups

UserTesting.com VS Okta

Compare UserTesting.com VS Okta and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Okta logo Okta

Enterprise-grade identity management for all your apps, users & devices
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTestingโ€™s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • Okta Landing page
    Landing page //
    2023-05-11

UserTesting.com

$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Okta features and specs

  • Comprehensive Identity Management
    Okta provides a full suite of identity management solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Lifecycle Management to ensure secure and efficient identity management.
  • Ease of Integration
    Okta supports integration with thousands of apps and services, ensuring that you can easily incorporate it into your existing IT ecosystem.
  • User-Friendly Interface
    The platform has an intuitive and easy-to-use interface that simplifies the setup and management of user identities, making it accessible for administrators with varying technical skills.
  • High Security Standards
    Okta employs strong authentication methods and security protocols, helping to ensure that your organizationโ€™s identities and data are well protected against threats.
  • Scalability
    Okta is designed to scale with your organization, making it suitable for businesses of all sizes, from small startups to large enterprises.
  • Excellent Customer Support
    Okta is known for providing high-quality customer support through various channels, including phone, email, and an extensive knowledge base.

Possible disadvantages of Okta

  • Cost
    The cost of Okta can be relatively high compared to some other identity management solutions, which might be a concern for smaller businesses with tight budgets.
  • Complexity for Small Organizations
    Some smaller organizations may find Okta's extensive range of features to be more complex than they need, potentially leading to underutilization of the platform.
  • Dependency on Internet Connectivity
    As a cloud-based service, Okta requires reliable internet connectivity. Any disruption in internet service can affect access to the Okta platform and its associated functionalities.
  • Learning Curve
    Despite its user-friendly interface, there can be a learning curve associated with understanding and fully leveraging all of Oktaโ€™s features and capabilities.
  • Custom Development Needs
    While Okta offers an extensive range of pre-built integrations, organizations with very specific requirements may need to invest in custom development to achieve full functionality.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Okta videos

Okta | What Does Okta Do?

More videos:

  • Review - Okta | What Is Okta?
  • Review - Okta User Experience

Category Popularity

0-100% (relative to UserTesting.com and Okta)
User Experience
100 100%
0% 0
Identity And Access Management
Usability
100 100%
0% 0
Identity Provider
0 0%
100% 100

User comments

Share your experience with using UserTesting.com and Okta. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and Okta

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products theyโ€™ll use daily. ๐ŸŽฏ
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platformโ€™s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

Okta Reviews

Top 7 Firebase Alternatives for App Development in 2024
Okta is ideal for large-scale applications and enterprises with complex identity requirements.
Source: signoz.io
Top 10 Best SAML Identity Providers List for SSO (Pros and Cons)
Okta is one of the popular cloud solutions that allow SSO vendors to easily access cloud and on site applications via any device, from anywhere at any time with the use of robust security policies. Able to directly integrate with 4000+ applications and also existing directories and identity solutions a company uses. Primarily integrates every service that offers SAML.
12 User Authentication Platforms [Auth0, Firebase Alternatives]
Okta is again a flagbearer of password-less security. However, you can ask for the strongest passwords with Okta as well.
Source: geekflare.com
Top 11 Identity & Access Management Tools
Okta is a development tool for backend user identity and a workforce management solution. It is a flexible system that aims to be a one-stop solution for all IAM needs. Currently, Okta falls short on passwordless solutions, prompting users to change their passwords often. In addition, users also report some technical issues with logins.
Source: spectralops.io
Best identity access management software 2022
Okta enables organizations to secure and manage their extended enterprise, whether on-premises or in a private, public or hybrid cloud. With more than 6,000 pre-built integrations to applications and infrastructure providers, Okta claims that its customers can securely adopt the technologies they need to fulfil their missions. Okta provides SSO (single sign-on), MFA...
Source: www.zdnet.com

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than Okta. While we know about 101 links to UserTesting.com, we've tracked only 7 mentions of Okta. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 2 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 2 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 2 years ago
  • ๐Ÿš€ Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: almost 3 years ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: about 3 years ago
View more

Okta mentions (7)

  • Are millions of accounts vulnerable due to Google's OAuth Flaw?
    Sign up for an Employee Identity Solution (IdP) that provides OAuth, there are actually many solutions here, Google Workspace, Okta, Microsoft Entra ID, Ping Identity. - Source: dev.to / over 1 year ago
  • How to use PassportJS for authentication in NodeJS
    The majority of the codebases I've worked on over the years have always favoured using JSON web-tokens (JWT) or Authentication-as-a-Service platforms (Auth0, Okta etc) for authentication logic. These are indeed excellent choices! however, on smaller projects I find these to always seem to be overkill. Recently I started working on a chrome extension that performs social sign-in using twitter OAuth API and... - Source: dev.to / over 3 years ago
  • Millennials, what confuses you about Gen Z?
    This happened to me three days ago! A new employee had trouble logging into our intranet, which is at OurCompanyName.okta.com. He was going to okta.com. Source: almost 4 years ago
  • Access Control System (ACS) Architecture
    Maybe go to okta.com , they have some cool solutions, might give you some ideas. Source: over 4 years ago
  • GameStop knows. DRS ๐Ÿ’œ
    Okta.com is being used by gamestop to power the login to the creator platform. their favicon is a dark blue circle. Source: over 4 years ago
View more

What are some alternatives?

When comparing UserTesting.com and Okta, you can also consider the following products

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

OneLogin - On-demand SSO, directory integration, user provisioning and more

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Microsoft Azure Active Directory - Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 โ€ฆ