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UserReport VS Relationwise

Compare UserReport VS Relationwise and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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UserReport logo UserReport

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

Relationwise logo Relationwise

Relationwise gives you the most important insights on your customers in the easiest way possible.
  • UserReport Landing page
    Landing page //
    2021-10-01
  • Relationwise Landing page
    Landing page //
    2021-10-07

UserReport features and specs

  • User-friendly Interface
    UserReport offers an intuitive and easy-to-navigate interface, making it simple for users to set up and manage surveys and feedback forms.
  • Customizable Surveys
    The platform allows for extensive customization of surveys, enabling users to tailor questions and design to fit specific needs.
  • Real-time Reporting
    Real-time analytics and reporting features provide immediate insights into user responses, helping in quick decision-making.
  • Integration Capability
    UserReport integrates seamlessly with various third-party tools like Google Analytics, allowing for enriched data analysis.
  • Feedback Widget
    The feedback widget is easy to implement on websites and can gather user insights passively, without disrupting their experience.

Possible disadvantages of UserReport

  • Pricing
    Some users may find the pricing structure high, especially for small businesses or startups.
  • Limited Free Version
    The free version of UserReport offers limited features, which may not be sufficient for extensive data collection and analysis.
  • Learning Curve
    Despite its user-friendly interface, some users may find a learning curve when utilizing more advanced features of the platform.
  • Data Privacy Concerns
    As with any user feedback tool, there are concerns around data privacy and the handling of user data, which necessitates a stringent privacy policy.
  • Incomplete Mobile Optimization
    Some users have reported that the mobile version of surveys is not as optimized as the desktop version, which could affect user experience on mobile devices.

Relationwise features and specs

No features have been listed yet.

Analysis of UserReport

Overall verdict

  • Overall, UserReport is a robust tool for businesses seeking to understand their audience better and make data-driven decisions. It is particularly useful for those who need an easy-to-use interface and a wide range of integration options.

Why this product is good

  • UserReport is considered good because it provides a simple and effective way to collect user feedback and transform it into actionable insights. The platform offers tools for creating surveys, gathering user data, and analyzing results to improve product development and user experience. Its integration capabilities with popular analytics and marketing platforms enhance its utility for businesses looking to consolidate user feedback data with other key metrics.

Recommended for

    UserReport is recommended for product managers, UX designers, and digital marketers who want to improve their products and services based on genuine user feedback. It is ideal for small to medium-sized businesses that require an efficient and cost-effective solution for gathering and analyzing user insights.

Category Popularity

0-100% (relative to UserReport and Relationwise)

UserReport

Relationwise

Customer Feedback
80 80%
Customer Feedback
20% 20
Surveys
74 74%
Surveys
26% 26
User Feedback
70 70%
User Feedback
30% 30
Forms And Surveys
100 100%
Forms And Surveys
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserReport and Relationwise

UserReport Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
UserReport gauges usability and shows you where different kinds of visitors connect to your website. This customer feedback platform also allows users to voice their suggestions on improving their products and services through feedback forums. Moreover, its survey widget helps you conduct NPS surveys, while its feedback widget helps you collect ideas to fix errors.
Source: www.surveysensum.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserReport is a visitor opinion platform that enables users to create customisable online surveys as well as provide feedback forums for their website visitors. Reports can be generated from this customer feedback tool which show the user details such as demographics and location. UserReport allows enables users to assign items so that different roles within their team can...
Source: mopinion.com

Relationwise Reviews

We have no reviews of Relationwise yet.
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What are some alternatives?

When comparing UserReport and Relationwise, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ShadowAide - ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Heedbook - Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

Survicate - Collect feedback on your website and find out more about your visitors.

SOMTAB - SOMTAB is the only CX platform that is perfectly matched to your organization’s DNA.

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