Software Alternatives & Startups
Register | Login

UseResponse VS Doodle

Compare UseResponse VS Doodle and see what are their differences

meetergo
GDPR-compliant meeting scheduling hosted in Germany. Booking pages, built-in video calls, lead routing, CRM and payments in one tool, with all data stored in Frankfurt and a data processing agreement (DPA/AVV) included. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Doodle logo Doodle

Make meetings happen. With Doodle, scheduling becomes quick and easy.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Doodle Landing page
    Landing page //
    2023-09-30

UseResponse features and specs

  • Comprehensive Customer Support Solutions
    UseResponse offers a suite of tools including feedback, help desk, and knowledge base all in one platform, providing a holistic approach to customer support.
  • Customization
    The platform is highly customizable with various options to tailor workflows, templates, and design to match specific business needs.
  • User-Friendly Interface
    Its dashboard and tools are designed to be intuitive and easy to navigate, reducing the learning curve for new users.
  • Integrations
    UseResponse integrates well with a variety of other software tools such as CRM, chat, and productivity applications, facilitating seamless operations.
  • Multichannel Support
    Supports multiple channels including email, social media, and live chat, allowing businesses to manage all customer interactions from a single platform.

Possible disadvantages of UseResponse

  • Cost
    For small businesses or startups, the pricing may be considered steep compared to other customer support solutions.
  • Complexity for Small Businesses
    The extensive features and customization options might be overwhelming for small teams that do not require such depth in a customer support system.
  • Learning Curve for Advanced Features
    While basic functionalities are user-friendly, mastering the more advanced features can take some time and effort.
  • Limited Third-Party Integrations
    While integration options are available, they are somewhat limited compared to other platforms which may offer a broader range of third-party integrations.
  • Support
    Some users have reported that the customer support response times can be slow, which might be an issue when urgent assistance is needed.

Doodle features and specs

  • Ease of Use
    Doodle offers an intuitive interface that allows users to easily schedule meetings and events. The process is straightforward and requires minimal technical know-how.
  • Availability Polls
    Users can create polls to find the best time for group meetings, making it simple to coordinate with multiple participants who have conflicting schedules.
  • Integrations
    Doodle integrates with major calendar systems like Google Calendar, Outlook, and iCal, allowing users to sync their appointments and schedules seamlessly.
  • Free Basic Version
    Doodle offers a free basic version with essential features, making it accessible to users who need basic scheduling without incurring any costs.
  • Reminders and Notifications
    The platform sends automatic reminders and notifications, helping to reduce the chances of participants forgetting their commitments.

Possible disadvantages of Doodle

  • Limited Free Features
    While the basic version is free, some advanced features require a subscription, which might be a drawback for users looking for comprehensive tools without costs.
  • Ads
    The free version is supported by advertisements, which can be distracting and reduce the overall user experience.
  • Privacy Concerns
    Users have to share their availability and email addresses, which raises potential privacy and data security concerns.
  • Mobile App Limitations
    The mobile application may lack some functionalities available on the web version, which could be inconvenient for users who prefer scheduling on-the-go.
  • User Interface Overload
    For some users, the interface can become cluttered, especially when managing multiple polls or events, leading to potential confusion and mismanagement.

Analysis of UseResponse

Overall verdict

  • Overall, UseResponse is a solid choice for businesses looking to streamline their customer support processes and gather valuable user feedback. It provides a comprehensive set of tools at a competitive price point, making it suitable for a variety of industries.

Why this product is good

  • UseResponse is considered a good platform for several reasons. It offers a suite of customer support tools, including a help desk, knowledge base, feedback system, and community forums. It is highly customizable, allowing businesses to tailor the platform to their specific needs. The user interface is intuitive and easy to navigate, which enhances the user experience for both support agents and end-users. Additionally, it integrates well with various third-party applications, further extending its functionality.

Recommended for

    Small to medium-sized businesses, startups, and organizations that seek a unified platform for customer support, engagement, and feedback management. It is particularly beneficial for those who want to encourage community interaction and gather detailed insights from customers.

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Doodle videos

+ Add

Doodly Review | Animated Doodle Video Tutorial

More videos:

  • Review - Rock-A-Doodle - AniMat’s Classic Reviews
  • Demo - Doodly Review - The Easiest and Most Realistic Doodle Animation Software - Doodly Demo

Category Popularity

0-100% (relative to UseResponse and Doodle)

UseResponse

Doodle

Customer Feedback
100 100%
Customer Feedback
0% 0
Appointment Scheduling
0 0%
Appointment Scheduling
100% 100
Help Desk
100 100%
Help Desk
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100

User comments

Share your experience with using UseResponse and Doodle. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Doodle

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Doodle Reviews

The Best 24 Appointment Scheduling Apps and Booking Software
Doodle has some cool features, like letting you create meeting polls to send to clients and prospects, suggesting meeting dates and times, and allowing voting on dates that work — all with Doodle’s free version. In my opinion, the free version of Doodle is a little too simple for teams that don’t have enough participation to nail down a great meeting time by using the poll...
Source: blog.hubspot.com
Seven Best Doodle Alternatives (Free & Paid Options)
Not only is it geared towards organizing schedules, but as a Doodle alternative, it also allows for the creation of scheduling patterns that work best for you. From the get-go, you can lay out your needs and preferences. When do you like to meet, who should attend, and where is a nearby coffee shop that can work for everyone?
Source: www.booklikeaboss.com
The Best Alternatives to Doodle That You Should Check Out
Doodle is only one of several online scheduling software, and many consider it the best. Yet, Doodle is not the right solution for everyone. Analyzing Doodle’s online reviews reveals its weaknesses.
Source: trafft.com
The 14 Best Meeting Scheduling Tools for 2022
Similarly to Doodle, Rally lets you create a poll, where the participants decide on the best time for the meeting. Apart from being completely free to use, Rally’s added bonus which put it on our list of best meeting scheduling tools for 2022 is the comment box on the poll page. This allows the participants to discuss the meeting details and talk about the agenda beforehand.
Source: www.recruiterslineup.com
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
To be honest, what makes Doodle so great is also one of its greatest drawbacks. It’s so uncomplicated that it lacks a great deal of functionality that more complex programs offer.
Source: www.chilipiper.com

Social recommendations and mentions

Based on our record, Doodle seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Doodle mentions (17)

  • Ask HN: Those making $500/month on side projects in 2025 – Show and tell
    How's this different than the good old Doodle everyone uses in europe at least? https://doodle.com/en/. - Source: Hacker News / 9 months ago
  • So I've had another instance where the extension was just disabled on a site.
    I made this post a few months ago regarding how the extension was just disabled on a site I had accessed. I checked trusted sites, and there was nothing there. Today, I went onto a site called doodle, I'm sure many of you have used it or heard of it, and the same thing happened. Ublockorigin was disabled. Again, this site is not present in my trusted sites. Someone suggested this was due to a firefox feature where... Source: almost 3 years ago
  • Who's up for a Shut-Up-And-Write session right now?
    Can we set up a doodle poll so everyone can vote on the time that works for them? https://doodle.com/en/. Source: over 3 years ago
  • Calendaring solutions . . .
    Otherwise the other one I've seen for our C suite is https://doodle.com/en/. Source: over 3 years ago
  • Discussion Thread
    I’ve heard good stuff about doodle https://doodle.com/en/. Source: almost 4 years ago
View more

What are some alternatives?

When comparing UseResponse and Doodle, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SimplyBook.me - Online scheduling software that offers you a beautiful customisable booking website (or widget to your own website) to accept bookings and payments with the possibility of selling products as well.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

Loading...