Software Alternatives, Accelerators & Startups

Userback VS Visily

Compare Userback VS Visily and see what are their differences

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Visily logo Visily

The easiest and most powerful wireframe software for agile teams.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Visily Landing page
    Landing page //
    2023-09-29

Visily is the easiest and most powerful wireframe software that enables teams, regardless of size and skills, to brainstorm and create beautiful app wireframes. Through an intuitive interface, rich UI library, and advanced AI features, Visily has helped thousands of non-designers such as founders, product managers, business analysts, and software developers quickly iterate and validate their ideas.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Visily features and specs

  • User-friendly Interface
    Visily offers a clean and intuitive user interface that makes it easy for users to navigate and access various features without a steep learning curve.
  • Collaboration Features
    The platform provides robust collaboration tools, allowing multiple team members to work on projects simultaneously, improving productivity and teamwork.
  • AI-powered Design Assistance
    Visily integrates AI technology to assist users in design tasks, offering smart suggestions and automating repetitive tasks to speed up the design process.
  • Cloud-based Platform
    Being a cloud-based tool, Visily allows users to access their projects from anywhere, facilitating remote work and cross-device compatibility.
  • Comprehensive Templates
    It provides a wide range of templates and design assets that help users quickly start their projects without the need to design from scratch.

Possible disadvantages of Visily

  • Limited Advanced Features
    Some users may find that advanced design features are limited compared to more established design tools, which might be a drawback for experienced designers needing more detailed control.
  • Subscription Cost
    While there may be free features, advanced tools and collaboration features might require a subscription, which could be a concern for budget-conscious users.
  • Learning Curve for AI Features
    Although the AI-designed assistance is powerful, some users might experience a learning curve in understanding and effectively utilizing these AI features in their workflow.
  • Reliance on Internet Connection
    As a cloud-based tool, consistent and reliable internet access is necessary, which could be a limitation for users in areas with poor connectivity.
  • Potential for Performance Issues
    Users might experience performance issues if working on large projects with many assets, which can affect the overall user experience.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Visily videos

Visily - AI-powered design software for non-designer

More videos:

  • Demo - Visily - Product Demo
  • Demo - Visily Product Demo
  • Review - Visily - Complete a UI Design in just a few minutes? (feat Adrian Twarog)

Category Popularity

0-100% (relative to Userback and Visily)
Customer Feedback
100 100%
0% 0
Design Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Prototyping
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Visily.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, Visily should be more popular than Userback. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Visily mentions (6)

  • 5 tools we wish were on the Awesome AI Tools list
    Visily โ€“ Figma for non-designers, itโ€™s my go-to when brainstorming early UX mocks with front-end engineers and UX designers. I especially love the ability to turn any screenshot into a wireframe because I can bring inspirations to life with some tweaks super quickly. - Source: dev.to / 12 months ago
  • Visily anyone?
    Anyway, I'm always interested in hearing how folks are using Visily and, particularly in PM work, what things they're hoping Visily can do for them. Feel free to reach out any time (jordan[at]visily.ai)! Source: over 3 years ago
  • Visily anyone?
    I researched maybe half-a-dozen of different sketching tools and for the "I am not really a designer, could I still stick tables and lists together" Visily happened to be one of the best and.. It is completely free for now - so quite a nobrainer - you can see a sample of the results on this AI Feedback Page. Source: over 3 years ago
  • The Best 5 UI Design Tools for Entrepreneurs
    Visily.ai is AI-powered design software that gives non-designers the power to create wireframes, mockups, and functional prototypes. The software was built for non-designers using an intuitive user experience that aims to produce beautiful and presentation-ready apps and websites. Source: over 3 years ago
  • Fastest way to (visually) do minor web page redesigns?
    I got just the right tool here - visily.ai, take a screenshot of your design and paste it onto the app, you'll get an editable design and can absolutely inspect the CSS of the design. I think it's a 100% fit for you! Source: over 3 years ago
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What are some alternatives?

When comparing Userback and Visily, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Figma - Team-based interface design, Figma lets you collaborate on designs in real time.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Uizard - Design made easy โ€“ powered by AI

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Adobe XD - Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more.ย