Software Alternatives & Startups

Userback VS Toggl

Compare Userback VS Toggl and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Toggl

Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Toggl seems to be a lot more popular than Userback. While we know about 78 links to Toggl, we've tracked only 3 mentions of Userback.

social mentions
3 vs 78
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
Toggl
Website userback.io toggl.com
Pricing
Freemium Free trial Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Workable Greenhouse Zapier Slack +1
Company Startup from Australia · 10 - 19 employees Startup from Estonia
Listed in

About Userback and Toggl

In their own words, as submitted to SaaSHub.

Userback
Toggl

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Toggl yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Toggl 14 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • User-Friendly Interface
    Toggl offers an intuitive and easy-to-use interface that allows users to track time with minimal effort and complexity, making it accessible for all skill levels.
  • Cross-Platform Support
    Toggl is available on multiple platforms, including web, desktop, and mobile devices, ensuring seamless time tracking regardless of the device being used.
  • Detailed Reporting
    Toggl provides comprehensive reporting features that allow users to generate detailed reports on their time usage, helping in analyzing productivity and project management.
  • Integrations
    Toggl integrates with a wide range of popular productivity tools such as Asana, Trello, Jira, Slack, and more, ensuring smooth workflow integration.
  • Free Tier
    Toggl offers a free version that includes basic time tracking and reporting features, which can be sufficient for individual users and small teams.
  • Skills-Based Testing
    Toggl Hire allows employers to create role-specific tests that focus on a candidate's practical skills, providing a more accurate assessment of their capabilities.
  • Automated Screening
    The platform automates the initial screening process, saving time by quickly filtering out unsuitable candidates based on test results.
  • Customizable Tests
    The ability to customize tests according to specific job roles and requirements ensures that the assessments are relevant and tailored to your organization’s needs.
  • Data-Driven Insights
    Employers can gain valuable insights from detailed analytics and reporting tools available on the platform, aiding in better-informed hiring decisions.
  • Flexibility
    Working from home allows for a more flexible schedule, enabling individuals to balance personal and professional responsibilities more effectively.
  • Reduced Commute
    Eliminating the need to commute saves time and reduces stress, potentially enhancing productivity and work-life balance.
  • Cost Savings
    Working from home can reduce expenses related to commuting, eating out, and maintaining a professional wardrobe.
  • Increased Comfort
    A home environment can offer more comfort and personalization compared to an office setting.
  • Personalized Environment
    Individuals can create an ideal workspace tailored to their specific needs and preferences, potentially improving focus and efficiency.

Possible disadvantages

  • Limited Features in Free Version
    While the free version is useful, it lacks some advanced features like project budgeting, in-depth reporting, and billable hours tracking, which are available in the paid plans.
  • Pricey Premium Plans
    The premium versions of Toggl can be relatively expensive, especially for small businesses or freelancers on a tight budget.
  • Learning Curve for Advanced Features
    Although the basic functions are user-friendly, some users may find a learning curve when trying to utilize more advanced features and settings.
  • Occasional Sync Issues
    There have been reports from users about occasional synchronization issues between different devices or platforms, which can lead to discrepancies in time tracking.
  • Limited Offline Functionality
    Toggl's offline functionality is somewhat limited, meaning that users need internet access to fully utilize and synchronize their time tracking data.
  • Limited Industry Focus
    Some industries may find the available test templates too generic and may need to invest significant time in creating customized assessments.
  • Integration Challenges
    Organizations might face difficulties in integrating Toggl Hire with their existing HR systems, leading to potential additional setup time and complexity.
  • Learning Curve
    New users, both recruiters and candidates, may experience a learning curve when initially using the platform, potentially slowing down the hiring process.
  • Cost Considerations
    For smaller businesses or startups, the cost of using Toggl Hire could be a concern, especially if hiring needs are not very frequent.
  • Dependency on Technology
    Relying heavily on digital assessments may overlook certain human aspects of candidates, such as communication skills and cultural fit within the organization.
  • Isolation
    Working from home can lead to feelings of isolation and loneliness due to decreased face-to-face interaction with colleagues.
  • Distractions
    Homes can be filled with various distractions, such as family members, pets, or household chores, which can impede productivity.
  • Work-Life Balance Challenges
    The lines between work and personal life can blur, making it difficult to disconnect from work outside of designated hours.
  • Technology Issues
    Remote work heavily depends on technology, which can be problematic if there are issues with internet connectivity or hardware.
  • Limited Networking Opportunities
    Remote working limits spontaneous interactions that can lead to professional networking and collaboration opportunities.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Toggl

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

No analysis of Toggl yet.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Toggl 4 videos + Add

Userback Explainer Video

Toggl Review: Time Tracker

More videos

  • - Time Tracking: How To Use Toggl Track (2021 Tutorial)
  • - Explainer: Find the best person for the job with skills assessments
  • - TIME TRACKING: Why You Need to Use Toggl

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Toggl
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Userback and Toggl.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
Toggl no reviews yet

We have no reviews of Userback yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Toggl 78 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

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Alternatives to Userback and Toggl

When comparing Userback and Toggl, you can also consider the following products.