Software Alternatives, Accelerators & Startups

Userback VS Supabase

Compare Userback VS Supabase and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Supabase logo Supabase

An open source Firebase alternative
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Supabase Landing page
    Landing page //
    2023-05-27

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Supabase features and specs

  • Real-time capabilities
    Supabase offers real-time database features that allow you to subscribe to database changes and sync data with your frontend seamlessly.
  • PostgreSQL foundation
    Supabase is built on PostgreSQL, a robust, mature, and highly extensible SQL database, providing strong data integrity and reliability.
  • Open-source
    Supabase is open-source, which means you can inspect, modify, and contribute to the source code. This fosters community engagement and transparency.
  • Ease of use
    Supabase provides an intuitive dashboard and auto-generated APIs, making it easy for developers to manage databases without extensive backend knowledge.
  • Authentication and Authorization
    Supabase includes pre-built authentication and authorization modules, supporting various sign-in methods like email, OAuth, and more, simplifying user management.
  • Scalability
    Supabase is designed to scale with your application, offering plans that can handle from small to large-scale traffic and data operations.

Possible disadvantages of Supabase

  • New and evolving
    As a relatively new platform, Supabase is still evolving, which means it might lack some features found in more mature solutions and could have occasional bugs or stability issues.
  • Limited integration
    Currently, Supabase has fewer third-party integrations compared to other established backend-as-a-service (BaaS) providers, which might limit its utility in diverse tech stacks.
  • Learning curve
    Despite its user-friendly interface, there could be a learning curve for those unfamiliar with PostgreSQL or real-time database concepts.
  • Pricing for advanced features
    While Supabase offers a free tier, advanced features, and higher usage plans come with a cost. This might be limiting for startups or hobby projects with tight budgets.
  • Limited geographic presence
    Supabase's infrastructure might have limited geographic data centers compared to larger cloud providers, potentially affecting latency and performance for users in certain regions.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of Supabase

Overall verdict

  • Supabase is a strong choice for developers looking for an affordable, open-source solution to manage their application's back-end with real-time data and user authentication.

Why this product is good

  • Supabase is an open-source alternative to Firebase, providing a robust back-end platform for web and mobile applications.
  • It offers real-time capabilities, authentication, and auto-generated APIs with PostgreSQL, making it versatile and efficient.
  • The platform is developer-friendly with excellent documentation and an active community.
  • Being open-source allows for greater flexibility and control over your projects.

Recommended for

  • Developers seeking an open-source alternative to Firebase.
  • Teams that require real-time data synchronization.
  • Projects needing a scalable and easy-to-use back-end solution.
  • Individuals or teams working with PostgreSQL.

Userback videos

Userback Explainer Video

Supabase videos

Basic demo

More videos:

  • Review - Supabase in 100 Seconds by Fireship

Category Popularity

0-100% (relative to Userback and Supabase)
Customer Feedback
100 100%
0% 0
Developer Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Realtime Backend / API
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Supabase.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Supabase

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Supabase Reviews

Database Management Systems (DBMS) Comparison: SQL Server, MySQL, PostgreSQL, MongoDB, Oracle
Supabase offers an open-source PostgreSQL backend that is tailored for developers with simplicity and scalability requirements. Its fully managed infrastructure aligned with integrated APIs makes it an excellent option on the database products list, fitting for modern web applications and startups.
Source: blog.devart.com
Low-Code Platforms Compared: Enterprise Guide for Developers
Supabase: An open-source BaaS alternative to Firebase, offering instant Postgres APIs, auth, edge functions, and growing AI-ready tooling. Ideal for modern dev teams but limited in orchestration and multi-agent flows.
Source: rierino.com
10 Top Firebase Alternatives to Ignite Your Development in 2024
Supabase makes it incredibly easy to migrate from Firebase. Its data structure and APIs are designed to feel familiar, so you can switch without a major learning curve. Plus, the open-source nature means you have complete control over your code and data.
Source: genezio.com
Top 7 Firebase Alternatives for App Development in 2024
Community Support and Longevity: Investigate the size and activity of the platform's community. A larger, more active community can provide better support and resources. Platforms like Parse and Supabase have strong community support.
Source: signoz.io
5 Best Vercel Alternatives for Next.js & App Router
Supabase distinguishes itself through its focus on data and community-driven development. Self-hosting capabilities allow you to deploy Supabase's suite of products within your own infrastructure. This maintains data ownership while still leveraging Supabase's tools.
Source: il.ly

Social recommendations and mentions

Based on our record, Supabase seems to be a lot more popular than Userback. While we know about 553 links to Supabase, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Supabase mentions (553)

  • Supabase basics with Node.js
    Supabase is an open-source backend platform built around managed PostgreSQL. You get a database, auto-generated REST APIs (via PostgREST), Auth, file Storage, Realtime subscriptions, and Edge Functions - with a dashboard and SQL editor on top. - Source: dev.to / about 1 month ago
  • How to Auto-Provision API Keys for Your Users on Sign Up with Supabase and Zuplo
    If youโ€™re starting fresh, go to Supabase and create a new project. Once your project is ready, copy the project URL and publishable (anon) key from the project settings. - Source: dev.to / about 1 month ago
  • Can a Marketer Vibe-Code a Working App? 6 Lessons From My First Build
    So I had to discover that and fix that, and start leaning on our database (Supabase is what Lovable uses by default). - Source: dev.to / about 1 month ago
  • How I Run 3 Production AI SaaS on $5/Month of Hosting
    Verdict: start with Supabase on day one. Free tier carries you through launch. Upgrade to Pro when you legitimately outgrow it. - Source: dev.to / about 1 month ago
  • What "Built It Solo" Actually Means When You Work With AI
    The stack: Python/Flask, PostgreSQL (via Supabase), Tailwind CSS, plain JavaScript, Render for deployment, Cloudflare for DNS, and Anthropic's Claude Haiku as the primary LLM with Google Gemini as a fallback, orchestrated through LiteLLM. Authentication is OTP email-based. Payments are handled through Stripe. The whole thing is WCAG 2.1 AA accessible and PWA-friendly. - Source: dev.to / about 2 months ago
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What are some alternatives?

When comparing Userback and Supabase, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

AppWrite - Appwrite provides web and mobile developers with a set of easy-to-use and integrate REST APIs to manage their core backend needs.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Next.js - A small framework for server-rendered universal JavaScript apps