Software Alternatives, Accelerators & Startups

Userback VS SteerMouse

Compare Userback VS SteerMouse and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

SteerMouse logo SteerMouse

Advanced driver for USB and Bluetooth mouses.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • SteerMouse Landing page
    Landing page //
    2019-04-10

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

SteerMouse

Pricing URL
-
$ Details
-
Platforms
-

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

SteerMouse features and specs

  • Customizability
    SteerMouse allows users to customize the functions of each button on a wide range of mice, offering versatile control options.
  • Precision
    It enables users to fine-tune the cursorโ€™s sensitivity and acceleration, allowing for better control over cursor movement.
  • Multi-device Support
    SteerMouse supports a variety of mouse models from different brands, making it a highly versatile tool for users with different types of mice.
  • Macros
    The software allows users to create and assign macros to mouse buttons, enabling complex actions with a single click.
  • Ease of Use
    The interface is user-friendly, making it easy to set up and configure, even for those who might not be tech-savvy.

Possible disadvantages of SteerMouse

  • Price
    SteerMouse is a paid application, and some users might find it expensive compared to free alternatives.
  • Limited to Mac
    The software is only available for macOS, limiting its user base to those who use Apple computers.
  • Compatibility Issues
    Although it supports a wide range of mice, not all models might be compatible, potentially causing issues for certain users.
  • Learning Curve
    While the interface is user-friendly, the depth of customization might be overwhelming for new users, leading to a moderate learning curve.
  • System Resources
    Running SteerMouse in the background can consume system resources, potentially affecting performance on less powerful machines.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of SteerMouse

Overall verdict

  • SteerMouse is considered a good choice for users who want enhanced control over their mouse settings on macOS. Its robust set of features and regular updates make it a reliable and valuable tool for improving productivity and user experience.

Why this product is good

  • SteerMouse is highly regarded for its powerful customization features that allow users to tailor their mouse settings beyond the limitations of standard drivers. It is particularly praised for its ability to assign different functions to mouse buttons, create custom acceleration curves, and support a wide range of mice, catering to both casual and professional users who require precise control and functionality.

Recommended for

  • Graphic designers and digital artists who need precise control over their mouse movements.
  • Gamers looking for customizable button assignments and sensitivity settings for an improved gaming experience.
  • Users who have multiple or non-standard mice that need specialized settings not offered by default macOS drivers.

Userback videos

Userback Explainer Video

SteerMouse videos

SteerMouse - Mouse Chording on Mac

More videos:

  • Review - Bind Mouse Button to Key Sequence Based on Active App (Mac) - SteerMouse
  • Review - Bind Mouse Buttons to Keyboard Shortcut Based on Active App (Mac) - SteerMouse

Category Popularity

0-100% (relative to Userback and SteerMouse)
Customer Feedback
100 100%
0% 0
Note Taking
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Automation
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and SteerMouse.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and SteerMouse. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, SteerMouse seems to be a lot more popular than Userback. While we know about 57 links to SteerMouse, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

SteerMouse mentions (57)

  • An open source alternative to Logi-Plus mouse software
    Try a Steermouse free trial, it has MX Ergo S on the recommended mice list https://plentycom.jp/en/steermouse/ I donโ€™t have a mouse on my Mac now (trackpad too good) but Steermouse has been around for about 25 years and I used it for many of those. - Source: Hacker News / 5 months ago
  • An open source alternative to Logi-Plus mouse software
    Very cool, thanks! In a similar vein, I've been using SteerMouse (https://plentycom.jp/en/steermouse/) in the same way for many years, for the same reasons. Logi's hardware is nice, but their software just freaking sucks the electrons out of a battery. It's awful. I refuse to run their driver aka mini-OS just to do the right thing when I click a button with my thumb. - Source: Hacker News / 5 months ago
  • My Logitech mouse became unusable, Logi Options+ can't validate certificate
    I ditched Logi Options+ and use SteerMouse instead. I wouldn't call myself a mouse power-user, but it's been good enough for me. https://plentycom.jp/en/steermouse/. - Source: Hacker News / 7 months ago
  • Building the Mouse Logitech Won't Make
    Shout out for SteerMouse! https://plentycom.jp/en/steermouse/ It's a kind of magical mouse driver that supports nearly every USB mouse made, including _all_ the quirky little buttons and extra functions. As the author said, it's ultra-light-weight, native Mac UI (none of that weird chrome slop that companies like Razer insist upon using). I use mine with a funky Razer "MMO" mouse that has a funny numeric keypad on... - Source: Hacker News / 11 months ago
  • Solaar is a Linux manager for many Logitech keyboards, mice, and other devices
    Just switched from logi options to Steer Mouse myself. You can map the buttons and add chords. The only thing it might lack is being able to use mouse movement as a trigger (eg hold the back button and move left to change spaces). Still looking for it https://plentycom.jp/en/steermouse/. - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing Userback and SteerMouse, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Mac Mouse Fix - A simple way to make your 3rd party mouse better.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

LinearMouse - LinearMouse is a free and open-source utility for macOS which aims to improve the experience and functionality of third-party mice.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Karabiner - Karabiner, previously called KeyRemap4MacBook, is a very powerful keyboard remapper for Mac OS X.