Software Alternatives, Accelerators & Startups

Userback VS Steampipe

Compare Userback VS Steampipe and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Steampipe logo Steampipe

Steampipe: select * from cloud; The extensible SQL interface to your favorite cloud APIs select * from AWS, Azure, GCP, Github, Slack etc.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Steampipe Landing page
    Landing page //
    2023-09-30

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Steampipe features and specs

  • Unified Interface
    Steampipe provides a unified SQL-based interface to query data from various cloud services and APIs, simplifying data access.
  • Open Source
    Being open source, Steampipe allows for community contributions, transparency, and flexibility in adapting the tool to specific needs.
  • Plugin Ecosystem
    Steampipe has a growing ecosystem of plugins that enable easy integration with numerous services, enhancing its versatility.
  • Real-Time Data Access
    It facilitates real-time querying of data from live APIs, which is beneficial for up-to-date insights and monitoring.
  • Cross-Platform Compatibility
    Steampipe is designed to work on multiple platforms, including Windows, MacOS, and Linux, making it accessible to a wide range of users.

Possible disadvantages of Steampipe

  • Complex Setup
    Initial setup and configuration can be complex, requiring a good understanding of SQL and the specific APIs being used.
  • Performance Overhead
    Query performance may be impacted due to the abstraction layer and real-time consolidation of data from multiple sources.
  • Limited Community Support
    As a relatively new tool, Steampipe may have limited community support and fewer resources compared to more established alternatives.
  • Resource Intensive
    Running multiple queries against APIs and cloud services can become resource intensive, potentially increasing costs and load on systems.
  • Learning Curve
    Users unfamiliar with SQL may face a learning curve in effectively utilizing Steampipe for querying different data sources.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Steampipe videos

Superbooth 2023: Erica Synths - Steampipe

More videos:

  • Review - BEST SYNTHS @ SUPERBOOTH23: PWM Mantis, UDO Super Gemini, Erica Synths STEAMPIPEโ€ฆ and more
  • Review - Erica Synths STEAMPIPE The Synth with no oscillators!

Category Popularity

0-100% (relative to Userback and Steampipe)
Customer Feedback
100 100%
0% 0
Big Data
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Cloud Infrastructure
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Steampipe.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, Steampipe seems to be a lot more popular than Userback. While we know about 42 links to Steampipe, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Steampipe mentions (42)

  • Build API integrations with SQL and YAML โ€“ no SaaS lock-in, no drag-and-drop UIs
    The request / data fetching is interesting in how "easy" it is to write. I did basic perusal of the examples, but I'd be interested to see what it looks like with rate-limited endpoints and concurrent requests. Another tangentially related project is https://steampipe.io/ though it is for exposing APIs via Postgres tables and the clients are written using Go code and shared through a marketplace. - Source: Hacker News / about 1 year ago
  • Cyphernetes: A Query Language for Kubernetes
    I really really like Steampipe to do this kind of query: https://steampipe.io, which is essentially PostgreSQL (literally) to query many different kind of APIs, which means you have access to all PostgreSQL's SQL language can offer to request data. They have a Kubernetes plugin at https://hub.steampipe.io/plugins/turbot/kubernetes and there are a couple of things I really like: * it's super easy to request... - Source: Hacker News / over 1 year ago
  • DuckDB Doesn't Need Data to Be a Database
    Https://steampipe.io/ showcases some really interesting scenarios for using FDWs in place of regular ETL and API integrations. - Source: Hacker News / about 2 years ago
  • Cloud Tools You Probably Haven't Heard Of
    Steampipe is a tool for querying cloud APIs and other data sources using SQL in a zero-ETL manner. - Source: dev.to / over 2 years ago
  • Osquery: An sqlite3 virtual table exposing operating system data to SQL
    Few projects in the same realm that you should also checkout - [1] Steampipe (https://steampipe.io/) [2] InfraSQL (https://iasql.com/). - Source: Hacker News / over 2 years ago
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What are some alternatives?

When comparing Userback and Steampipe, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

CloudQuery - CloudQuery enables you to assess, audit, and evaluate the configurations of your cloud assets.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

StackQL.io - Query, provision, secure & operate cloud resources using SQL

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Turbot - Turbot's guardrails deliver automated operational, cloud security and cloud compliance controls of AWS deployments and other cloud enterprise infrastructure. Learn more.