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Userback VS Smartmockups

Compare Userback VS Smartmockups and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Smartmockups

Create stunning product mockups, easily and online.

Rating
0 reviews
Pricing
Freemium Free trial $14 / Monthly (PRO)
Alternatives Is it good?
ThumbnailCreator
Generate eye-catching YouTube thumbnails with AI. Face-aware generation, style cloning, and instant variations. Boost your click-through rates with ThumbnailCreator.com. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Smartmockups should be more popular than Userback. It has been mentioned 15 times since March 2021.

social mentions
3 vs 15
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
Smartmockups
Website userback.io smartmockups.com
Pricing
Freemium Free trial Official pricing
Freemium Free trial $14 / Monthly (PRO) Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Web
Company Startup from Australia · 10 - 19 employees Startup from the Czech Republic
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Design Tools Development Prototyping Mockups Web Development Tools +2

About Userback and Smartmockups

In their own words, as submitted to SaaSHub.

Userback
Smartmockups

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Smartmockups helps people and businesses the world over create engaging visual materials. Our online mockup tool features a stellar mockup library, intuitive design tools, and is available anywhere, anytime. Smartmockups is the easiest way to showcase your designs on real-world products.

Read more about Smartmockups

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Smartmockups 9 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Access to all mockups
    Entire 8000+ exclusive mockup library
  • Advanced features
    Change the background or customize the main object (T-shirt color, mug style, device color, etc.)
  • URL screenshots
    Upload an URL address and get the screenshot of the website to use in your mockup design
  • Unlimited mockup export
    No mockup download limits. Export and share as many mockups as you want, in super high resolution
  • Transparent PNG export
    Download your mockup with a transparent background
  • Video mockups
    Upload a video or GIF to any technology or social media mockup
  • Custom mockups
    Turn your own photos into easy-to-use mockups.
  • Your branding
    Save your brand colors and add your logo as a watermark
  • Custom background feature
    Upload your custom photo or color to isolated mockups to create your own background

Analysis

An editorial look at what each product does well and who it suits.

Userback
Smartmockups

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Overall, Smartmockups is a valuable tool for anyone looking to create professional mockups with minimal effort. Its intuitive interface and wide range of templates make it a popular choice among designers and marketers. However, its usefulness depends on individual needs, such as the specific types of devices or products you need mockups for.

Why this product is good

  • Smartmockups is considered good because it offers an easy-to-use platform for creating high-quality mockups quickly and efficiently. It provides a comprehensive library of templates and allows users to customize mockups for various devices and products without needing advanced design skills. The platform integrates with popular design tools like Canva, Figma, and Adobe Creative Cloud, enhancing its utility for designers and marketers alike.

Recommended for

  • Graphic Designers
  • Marketing Professionals
  • Entrepreneurs
  • E-commerce Sellers
  • Social Media Managers

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Smartmockups 6 videos + Add

Userback Explainer Video

Smartmockups Review | Create Product Mockups

More videos

  • - SMARTMOCKUPS FOR YOUR T SHIRT BUSINESS | How To Use A Free Online Mockup Generator To Create Mockups
  • - SmartMockUps Review 2019'
  • - How to group mockups into collections
  • - Introducing Custom mockup editor 2.0 in Smartmockups
  • - How to get started with Smartmockups

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Smartmockups
100% 100%
Customer Feedback
0% 0%
0% 0%
Design Tools
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Mockups
100% 100%

Questions & Answers

As answered by people managing Userback and Smartmockups.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Smartmockups. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Smartmockups 15 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago
  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Smartmockups Smartmockups.com Free device and apparel mockup generator. - Source: dev.to / over 1 year ago
  • First logo after learning illustrator over the past couple of weeks. Please be blunt and recommend some colors! (sorry I do not know how to mock it up)
    I use smartmockups.com. Just upload your PNG with transparent background. Source: about 3 years ago
  • Using produt photos from another website
    By the way, there are sites with free mockup images, https://smartmockups.com/ is one example. Source: over 3 years ago

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Alternatives to Userback and Smartmockups

When comparing Userback and Smartmockups, you can also consider the following products.

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