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Userback VS SHAREit

Compare Userback VS SHAREit and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
SHAREit

SHAREit allows you to transfer files and data from your phone to another device without having to rely on WiFi or a data plan.

Rating
0 reviews
Alternatives Is it good?
Sendaway.co
Send files and text between devices with a simple 6-digit code. No account, email or shared link required. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 164

Base details

Website, pricing, platforms and company facts side by side.

Userback
SHAREit
Website userback.io ushareit.com
Pricing
Freemium Free trial Official pricing
—
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Cloud Storage File Sharing File Explorer Secure File Sharing +1

About Userback and SHAREit

In their own words, as submitted to SaaSHub.

Userback
SHAREit

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of SHAREit yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
SHAREit 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • High-Speed Transfers
    SHAREit enables fast file transfer speeds, significantly faster than traditional methods like Bluetooth.
  • Cross-Platform Compatibility
    SHAREit supports multiple platforms, including Windows, macOS, Android, and iOS, making it versatile for various users.
  • No Internet Required
    The application facilitates file transfers without the need for an active internet connection.
  • User-Friendly Interface
    SHAREit offers an intuitive and easy-to-navigate interface, making it accessible for users of all tech levels.
  • Supports Multiple File Formats
    The app can handle a wide range of file types, including photos, videos, music, apps, and documents.

Possible disadvantages

  • Privacy Concerns
    SHAREit has faced scrutiny for potential security vulnerabilities and questionable permissions, raising privacy issues.
  • Ad-Supported
    The free version of the app contains ads, which can be intrusive and degrade the user experience.
  • Bloatware
    Some users have reported that SHAREit occasionally includes unnecessary software and features, contributing to 'app bloat.'
  • Inconsistent Performance
    While generally fast, the app can sometimes be inconsistent in terms of transfer speeds and stability, especially on older devices.
  • Large App Size
    SHAREit is relatively large in size, which can be a concern for users with limited storage space on their devices.

Analysis

An editorial look at what each product does well and who it suits.

Userback
SHAREit

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • SHAREit can be a good choice for users looking for a quick and versatile way to transfer files across devices without relying on an internet connection. However, users should be mindful of potential security risks and privacy concerns. It is advisable to download the app from trusted sources and ensure that the app is updated to the latest version to mitigate security vulnerabilities.

Why this product is good

  • SHAREit is an application designed for fast file sharing across different platforms without the need for an internet connection. It is known for its easy-to-use interface and ability to transfer various types of files, including photos, videos, music, and documents. It gained popularity because it works across Android, iOS, and Windows devices, making it a versatile tool for users with multiple devices. However, it has also faced criticism regarding security and privacy issues, as well as concerns about adware and bloatware.

Recommended for

    SHAREit is recommended for users who need a convenient solution for transferring files between different types of devices, especially in situations where internet connectivity is limited or unavailable. It is particularly useful for individuals who frequently share multimedia files and documents across multiple platforms.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
SHAREit 3 videos + Add

Userback Explainer Video

SHAREit app review

More videos

  • - SHAREit Best Alternative - UpSend FULL REVIEW In Hindi | Indian Sharing App 2020
  • - Best Alternative Of SHAREit | Best apps to file transfer | Fastest Sharing Apps I Shareit

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
SHAREit
100% 100%
Customer Feedback
0% 0%
0% 0%
File Sharing
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Cloud Storage
100% 100%

Questions & Answers

As answered by people managing Userback and SHAREit.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and SHAREit. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
SHAREit no reviews yet

We have no reviews of Userback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
SHAREit 0 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Tracking SHAREit since Mar 2021.

Alternatives to Userback and SHAREit

When comparing Userback and SHAREit, you can also consider the following products.

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