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Userback VS SerpApi

Compare Userback VS SerpApi and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
SerpApi

Access real-time results from Google and 100+ search engines with a simple API. No proxies, CAPTCHAs, or parsing required.

Rating
0 reviews
Pricing
Freemium
Promote on VibeVoted
Alternatives Is it good?
HTMLCSS to Image API
Capture website screenshots, render HTML/CSS, or create templated graphics. Render images or PDFs. Use MCP with AI, no-code automation, or the REST API. No browsers needed. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, SerpApi seems to be a lot more popular than Userback. While we know about 107 links to SerpApi, we've tracked only 3 mentions of Userback.

social mentions
3 vs 107
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
SerpApi
Website userback.io serpapi.com
Pricing
Freemium Free trial Official pricing
Freemium Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees Startup from the United States · 50 - 99 employees
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
APIs Search API Developer Tools SEO SEO Tools SERP Rank Tracker Content Marketing +4

About Userback and SerpApi

In their own words, as submitted to SaaSHub.

Userback
SerpApi

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

We help you automate gathering data from search engines like Google, Bing, or Yahoo. What's cool about SerpApi is that it handles all the scraping complexities for you, like dealing with CAPTCHAs, managing IP addresses, and parsing data into a structured JSON. So you don't have to worry...

Read more about SerpApi

Features and specs

What each product offers, as listed by its team.

Userback 14 features
SerpApi 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Comprehensive Data Extraction
    SerpApi provides a powerful and easy-to-use API for extracting search engine results, allowing users to access a wide variety of data types such as ads, maps, organic results, and more from multiple search engines.
  • Real-time Data
    The API is designed to retrieve real-time search results, which is crucial for applications that rely on up-to-date information, such as market research and competitive analysis.
  • Easy Integration
    SerpApi offers detailed documentation and client libraries in multiple programming languages, simplifying the integration process for developers across different platforms.
  • Scalability
    SerpApi is able to handle large volumes of requests, making it suitable for businesses of various sizes, from startups to large enterprises needing to gather extensive data.
  • Automated Billing
    The platform provides automated billing and usage management which ensures that businesses can easily manage their costs and understand their data usage.

Analysis

An editorial look at what each product does well and who it suits.

Userback
SerpApi

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Overall, SerpApi is regarded as a reliable and efficient tool for accessing real-time search engine data, particularly beneficial for developers and businesses focused on SEO, market research, and data-driven decision making.

Why this product is good

  • SerpApi, a provider of Google Search API services, is considered good due to its ability to bypass search result scraping challenges by providing reliable and real-time search data with a simple interface. It also offers comprehensive support for various types of searches including images, news, and shopping. Its robust documentation, active customer support, and continuous updates to accommodate changes in search engine algorithms further enhance its reputation.

Recommended for

  • SEO professionals who need accurate and up-to-date search engine results.
  • Developers who want to integrate search functionalities into their applications without dealing with scraping issues.
  • Market researchers looking for insights into search trends and consumer behavior.
  • Businesses that need to monitor their online presence or competitors’ performance on search engines.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
SerpApi 3 videos + Add

Userback Explainer Video

OpenAI Function Calling - Connect AI to the Internet

More videos

  • - Scrape Google Search using Python
  • - Scrape Google Maps reviews data using Python

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
SerpApi
100% 100%
Customer Feedback
0% 0%
0% 0%
APIs
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Web Scraping
100% 100%

Questions & Answers

As answered by people managing Userback and SerpApi.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

SerpApi's answer:

We're the first web scraping company that focus on scraping search engines.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

SerpApi's answer:

We provide more search engines under one subscription.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

SerpApi's answer:

Developers/Companies who need data from search engines.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

SerpApi's answer:

Back in 2017, Julien Khaleghy, the founder of SerpApi, built an iOS app that can analyze data from a picture. iOS didn't have a proper machine learning framework back then. It was challenging: iPhones' RAM were limited, no GPU or no dedicated chip acceleration were available, using only CPU was painfully slow, and compiling/porting C code from machine learning framework like Tensorflow or Caffe to iOS wasn't straightforward. Oddly, all of this wasn't the most difficult part of this project. Collecting images from Google Images was.

In these projects, 80% of his time ended up being spent on scraping and parsing Google Images. And maybe only 20% on actual machine learning model training, UI design of the actual apps, and iOS programming. This is how SerpApi was born.

Which are the primary technologies used for building your product?

SerpApi's answer:

Ruby on Rails and MongoDB

Who are some of the biggest customers of your product?

SerpApi's answer:

  • Airbnb
  • Nvidia
  • Meta
  • Shopify
  • Grubhub
  • and more!

User comments

Share your experience with using Userback and SerpApi. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
SerpApi 107 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: over 4 years ago
  • Markdown vs. JSON: Which Response Format Should You Use?
    > > _Ways to get Markdown output_ An application can use different response formats for different tasks. For example, a research agent could consume Markdown for a broad search-and-summarize step, while a separate data collection... - Source: dev.to / 4 days ago
  • Ask HN: Who is hiring? (November 2026)
    SerpApi | https://serpapi.com | Junior to Senior Fullstack Engineer multiple positions | Customer Success Engineer | Hiring Coordinator | Python/Ruby/PHP/Js/Rust/Kotlin/C#/Crystal/Nim/Elixir Developer Advocate positions | Based in... - Source: Hacker News / 10 days ago
  • I turned my inbox into a graveyard. 199 ghosts rose, and one had been silent for 7.8 years
    Breach list: Have I Been Pwned (CC BY 4.0). Delete links: JustDeleteMe (MIT). Model: Gemma, run with Ollama. Live search: SerpApi. The film's voice is from Fish Audio, which isn't open source; its music and sound effects come from the... - Source: dev.to / 11 days ago

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