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Userback VS ScreenCloud

Compare Userback VS ScreenCloud and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
ScreenCloud

Turn any screen into a powerful communication channel. ScreenCloud is the top-rated digital signage OS that securely displays metrics, news, and media on TVs. Seamlessly integrates with 90+ apps like Teams & Power BI.

Rating
4.0 · 1 review
Pricing
Paid Free trial $20 / Monthly
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

ScreenCloud might be a bit more popular than Userback. We know about 4 links to it since March 2021 and only 3 links to Userback.

social mentions
3 vs 4
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
ScreenCloud
Website userback.io screencloud.com
Pricing
Freemium Free trial Official pricing
Paid Free trial $20 / Monthly Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees Startup from the United Kingdom
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Digital Signage Marketing Platform Marketing Project Management Internal Communication Employee Engagement +3

About Userback and ScreenCloud

In their own words, as submitted to SaaSHub.

Userback
ScreenCloud

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

ScreenCloud is a popular digital signage operating system, helping over 10,000 organizations communicate better by turning their screens into powerful, connected digital channels. With 80% of the workforce having no access to work devices, communication needs to adapt. Emails get ignored, and...

Read more about ScreenCloud

Features and specs

What each product offers, as listed by its team.

Userback 14 features
ScreenCloud 7 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Ease of Use
    ScreenCloud has a user-friendly interface that makes it simple for both tech-savvy users and novices to navigate and manage digital signage.
  • Security
    ScreenCloud adheres to industry-standard security practices, which include data encryption and secure access controls, ensuring that your content is protected.
  • Scalability
    The platform is designed to scale easily, making it a good fit for businesses of all sizes, from small startups to large enterprises.
  • Integration Capabilities
    ScreenCloud integrates with a variety of third-party applications and tools, like Google Workspace, Slack, and intranet platforms, which enhances its functionality.
  • Versatility
    The platform supports a wide range of media formats and can be used across various devices, including smart TVs, tablets, and desktop computers.
  • Cloud-Based
    Being a cloud-based solution, ScreenCloud allows for easy updates and real-time content management from any location.
  • Proprietary Media Players
    Power your displays with our high performance media players for best in class security and 99% glitch free operation.

Possible disadvantages

  • Cost
    While ScreenCloud offers a range of pricing plans, some users may find it relatively expensive compared to other digital signage solutions.
  • Internet Dependency
    As a cloud-based service, ScreenCloud requires a reliable internet connection for optimal performance, which can be a limitation in areas with poor connectivity.
  • Limited Offline Functionality
    Although ScreenCloud offers some offline functionality, its capabilities are significantly reduced when not connected to the internet.
  • Learning Curve for Advanced Features
    While basic usage is straightforward, leveraging advanced features and integrations may require additional time and effort to learn and utilize effectively.
  • Support Response Time
    Some users have reported longer-than-expected response times from customer support, which can be a drawback when urgent issues arise.

Analysis

An editorial look at what each product does well and who it suits.

Userback
ScreenCloud

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Yes, ScreenCloud is considered a good choice for digital signage needs due to its versatility, ease of use, and robust feature set. It provides excellent value for businesses of all sizes looking to enhance their communication and engagement through digital displays.

Why this product is good

  • ScreenCloud is highly regarded for its user-friendly digital signage solutions that allow businesses and organizations to easily display content on screens. Its cloud-based platform offers seamless integration with various apps and services, making it a flexible and powerful tool for creating engaging digital displays. Users appreciate its intuitive interface, reliable performance, and the ability to manage screens remotely from anywhere.

Recommended for

    ScreenCloud is recommended for businesses, educational institutions, and organizations that need to display dynamic content across multiple locations. It's well-suited for marketing teams, communication departments, and IT managers who require a scalable solution to manage digital signage networks efficiently.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
ScreenCloud 2 videos + Add

Userback Explainer Video

ScreenCloud Digital Signage Product Demo

More videos

  • - How to set screen operating hours

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
ScreenCloud
100% 100%
Customer Feedback
0% 0%
0% 0%
Digital Signage
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Marketing
100% 100%

Questions & Answers

As answered by people managing Userback and ScreenCloud.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

ScreenCloud's answer:

Powered by our custom built OS, ScreenCloud is a hardware agnostic digital signage CMS platform that allows teams to manage content from anywhere. Offering remote device management, enterprise grade security and the best user experiences via our dashboard, ScreenCloud is the industry leading digital signage solution.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

ScreenCloud's answer:

ScreenCloud features remote device management (RDM), a choice of professional hardware players including PIXI - currently the lowest priced digital signage player on the market, and cutting edge digital signage apps and tools including our Quick Post app. No more headaches creating content - simply add your text and images and Quick Post does the rest for you.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

ScreenCloud's answer:

ScreenCloud is the digital signage choice of over 10,000 businesses worldwide. We power screens from single use retail or offices, through to some of the biggest global enterprise customers. ScreenCloud is built for IT professionals and communications teams who want the easiest to use and most powerful signage solution for their budget.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and ScreenCloud. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
ScreenCloud 4.0 · 1 review

We have no reviews of Userback yet. Be the first one to post

  • Rated 4/5 by JenSmith2006
    SaaSHub review
    · Jun 2026

    ScreenCloud has been a reliable solution for managing digital signage. I like how easy it is to display dashboards, news, and media across screens while integrating smoothly with other tools and services.

  • Top 5 Digital Signage Software for Small Businesses and SMBs
    www.smartersign.com · Mar 2024

    However, as with any platform, ScreenCloud is not without its drawbacks. Some users have reported occasional software glitches, which, while generally minor, can cause inconvenience. Additionally, while ScreenCloud...

  • Top 15 Best TelemetryTV Alternatives In 2022
    gokicker.com · Sep 2022

    The remote digital and screen management platform called ScreenCloud Digital Signage is utilised to make the screen’s most accessible display content simpler. It is a straightforward digital signage platform that...

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
ScreenCloud 4 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago
  • Digital signage in food service lines
    Https://screencloud.com and a firestick. Source: about 4 years ago
  • Looking for a digital signage software with alerts and notifications
    In search of a program like ScreenCloud that allows you to display messages, alerts, weather, time, etc. But also allows you to set alarms to indicate start/break times and interrupts the regular flow of information on the screen to... Source: almost 5 years ago
  • I'd like to make a media distribution cloud-based webapp with a hardware/software ending that can display it on TV. Would you help me finding all i need?
    I'd love to progress the product into something like this: Screencloud which has its app on every app store available for TVs. Source: over 5 years ago

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Alternatives to Userback and ScreenCloud

When comparing Userback and ScreenCloud, you can also consider the following products.

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