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Userback VS Scanly

Compare Userback VS Scanly and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Scanly

Free contactless NFC/QR digital menus management

Rating
0 reviews
Pricing
Freemium Free trial $10 / Monthly (Unlimited Places)
Alternatives Is it good?
Boostero
Boostero is an SMM panel for fast, reliable social media growth across 23+ platforms. Real engagement, 24/7 support, trusted by customers in 125+ countries since 2020. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 129

Base details

Website, pricing, platforms and company facts side by side.

Userback
Scanly
Website userback.io scanly.app
Pricing
Freemium Free trial Official pricing
Freemium Free trial $10 / Monthly (Unlimited Places) Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Browser
Company Startup from Australia · 10 - 19 employees 2020
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Web App Marketing QR Menu Generator Productivity Restaurant Management QR Menu Creator NFC Menu +4

About Userback and Scanly

In their own words, as submitted to SaaSHub.

Userback
Scanly

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Free contactless digital menus for Restaurant, Cafe, Bars, Pubs and Hotels Super fast, easy and no-touch NFC and QR code menus for safer businesses and a 20-40% increase in sales Your digital menu can be viewed on any mobile device, without having to download an app! Customers instantly access...

Read more about Scanly

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Scanly 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Ease of Use
    Scanly offers a user-friendly interface that is easy to navigate, making it accessible for users of all technical skill levels.
  • Comprehensive Scanning
    It provides thorough scanning options that can detect a wide variety of qr codes and barcodes, ensuring versatility in its applications.
  • Cloud Integration
    Scanly integrates seamlessly with cloud storage solutions, allowing users to conveniently save and access scanned data from any device.
  • High Accuracy
    The app is known for its high accuracy in recognizing and decoding qr and barcodes, which minimizes errors and increases reliability.
  • Cross-Platform Availability
    Scanly is available on multiple platforms, such as iOS and Android, making it accessible to a broad audience.

Possible disadvantages

  • Subscription Costs
    While Scanly offers basic features for free, advanced features and functionalities require a subscription, which might be a downside for some users.
  • Data Privacy Concerns
    There can be concerns regarding data privacy, as scanned information is stored in the cloud, potentially making it susceptible to breaches.
  • Internet Dependency
    Certain features, especially those related to cloud integration, rely on an internet connection, which can be a limitation in areas with poor connectivity.
  • Limited Customer Support
    Some users have reported that customer support can be slow to respond, which might be frustrating in situations that require immediate assistance.
  • Compatibility Issues
    There may be compatibility issues with older devices or operating systems, limiting the app's usability for some users.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Scanly

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

No analysis of Scanly yet.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Scanly 1 video + Add

Userback Explainer Video

Scanly Get Started

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Scanly
100% 100%
Customer Feedback
0% 0%
0% 0%
QR Menu Generator
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Productivity
100% 100%

Questions & Answers

As answered by people managing Userback and Scanly.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Scanly. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Scanly 0 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Tracking Scanly since Mar 2021.

Alternatives to Userback and Scanly

When comparing Userback and Scanly, you can also consider the following products.

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