Software Alternatives & Startups

Userback VS Requestly

Compare Userback VS Requestly and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Userback Collect user feedback
Rating
0 reviews
Pricing
Freemium Free trial
Requestly

A Powerful API Mocking and Testing Tool

Requestly Requestly
Rating
0 reviews
Pricing
Open source Freemium Free trial
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Requestly seems to be a lot more popular than Userback. While we know about 35 links to Requestly, we've tracked only 3 mentions of Userback.

social mentions
3 vs 35
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
Requestly
Website userback.io requestly.com
Pricing
Freemium Free trial Official pricing
Open source Freemium Free trial Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Google Chrome Firefox Edge Safari Brave Opera Vivaldi Android Windows Linux Mac OSX MacOS +9
Company Startup from Australia · 10 - 19 employees Startup from the United States · 20 - 49 employees · 2021
Listed in

About Userback and Requestly

In their own words, as submitted to SaaSHub.

Userback
Requestly

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Requestly is a modern and powerful companion for API Development and Testing. It is an open-source tool purpose-built to speed up and simplify API development workflow for developers and QAs. It is a combination of API Client and HTTP Interceptor that helps create and share API Contracts, testing...

Read more about Requestly

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Requestly 15 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Redirect URL
  • Block Network Requests
  • Modify Request & Response Header
  • Modify Response
  • Supercharge Selenium
  • Session Replay
  • Modify Query Params
  • Team Workspace
  • API Client
  • API Mocks
  • GraphQL Support
  • Zero Setup
  • Auto Capture Sessions
  • Network Logs
  • Console Logs

Analysis

An editorial look at what each product does well and who it suits.

Userback
Requestly

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Requestly is generally regarded as a good tool due to its comprehensive functionalities and ease of use. Its ability to seamlessly manage network requests makes it suitable for both beginners and experienced developers.

Why this product is good

  • Requestly is widely considered a valuable tool because it offers robust and flexible features for intercepting and modifying network requests. Developers and QA testers appreciate it for its ability to simulate and debug API calls efficiently. It is particularly useful for testing changes without altering the codebase and for working with web applications in development and production environments.

Recommended for

  • Developers looking to debug and test API endpoints.
  • Quality Assurance (QA) teams that require reliable testing tools for web applications.
  • Technical professionals who manage network traffic and need to modify or redirect requests effortlessly.
  • Anyone involved in web development who needs to simulate network conditions or test application behavior under different scenarios.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Requestly 5 videos + Add

Userback Explainer Video

Get Started with Requestly

More videos

  • Demo - Session Replays by Requestly
  • Tutorial - Modify API Response using Requestly Chrome Extension
  • Tutorial - How to load local JS file in production sites for faster debugging (Map Local Tool)
  • Tutorial - Report Quality Bugs with Video, Network logs, Console logs & Environment details

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Requestly
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Userback and Requestly.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Requestly's answer:

Requestly is an open-source API development and testing tool that combines the capabilities of an API Client and HTTP Interceptor, making it a better alternative to Postman + Charles Proxy. It simplifies API mocking, request modification, and debugging with an intuitive no-code interface, enabling developers and QAs to test APIs efficiently.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

Requestly's answer:

Front-end developers, QAs, PMs, Digital Marketers

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

Who are some of the biggest customers of your product?

Requestly's answer:

  • Verizon
  • AT&T
  • Adobe
  • Salesforce
  • Telegraph
  • Intuit
  • Verizon

User comments

Share your experience with using Userback and Requestly. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
Requestly no reviews yet

We have no reviews of Userback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Requestly 35 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

View more

Alternatives to Userback and Requestly

When comparing Userback and Requestly, you can also consider the following products.