Software Alternatives, Accelerators & Startups

Userback VS RAWGraphs

Compare Userback VS RAWGraphs and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

RAWGraphs logo RAWGraphs

RAWGraphs is an open source app built with the goal of making the visualization of complex data...
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • RAWGraphs Landing page
    Landing page //
    2022-06-16

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

RAWGraphs features and specs

  • User-Friendly Interface
    RAWGraphs provides an intuitive drag and drop interface, making it accessible for users with various technical skills.
  • Open Source
    Being open source, RAWGraphs allows for customization and community contributions, promoting transparency and flexibility.
  • Supports Multiple Data Formats
    RAWGraphs supports a variety of input formats like CSV, TSV, JSON, etc., enhancing its adaptability to different data sources.
  • Extensive Visualization Types
    Offers a wide range of visualization types such as bar graphs, scatter plots, and network graphs, catering to diverse analytical needs.
  • No Installation Required
    As a web-based tool, it does not require any installation, making it easy to access and use anywhere with an internet connection.
  • Export Options
    Allows exporting visualizations in vector (SVG) and raster (PNG) formats, which is valuable for high-quality reporting and presentations.

Possible disadvantages of RAWGraphs

  • Limited Interactivity
    Visualizations created with RAWGraphs are generally static, lacking advanced interactive features found in other tools.
  • Performance with Large Datasets
    May struggle with performance issues when handling very large datasets, which can limit its use for extensive data analytics.
  • Learning Curve for Advanced Features
    While basic functionalities are user-friendly, leveraging advanced features and customizations may require a steeper learning curve.
  • Dependency on Internet
    As a web-based application, it requires an internet connection to function, which can be a limitation in restricted or offline environments.
  • Limited Data Manipulation
    Provides basic data manipulation features, but lacks the depth and complexity available in specialized data processing tools.
  • Support and Documentation
    As an open-source project, it may not have the extensive support and documentation available with commercial visualization tools.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of RAWGraphs

Overall verdict

  • Yes, RAWGraphs is a good tool for creating data visualizations due to its ease of use, versatility, and robust support for different data types and outputs.

Why this product is good

  • RAWGraphs is considered a good data visualization tool because it is open-source, versatile, and easy to use. It allows users to create a wide variety of charts and visualizations without needing extensive coding knowledge. Its interface is intuitive and facilitates the quick transformation of data sets into visually compelling graphics. Furthermore, it supports multiple formats for data input and export, making it flexible for various project needs.

Recommended for

  • data analysts
  • journalists
  • researchers
  • educators
  • students
  • designers who need to create visualizations without in-depth coding skills.

Userback videos

Userback Explainer Video

RAWGraphs videos

RawGraphs Walkthrough

Category Popularity

0-100% (relative to Userback and RAWGraphs)
Customer Feedback
100 100%
0% 0
Data Visualization
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Charting Libraries
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and RAWGraphs.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and RAWGraphs

Userback Reviews

We have no reviews of Userback yet.
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RAWGraphs Reviews

Top 10 Tableau Open Source Alternatives: A Comprehensive List
RAWGraphs is an open-source Data Visualization tool designed to make visualizing complex data simple for everyone. The primary goal of RAWGraphs is to provide a tool that allows people who do not have the technical/coding expertise to create visualizations on their own. Originally designed to help graphic designers complete a set of tasks that were not available in other...
Source: hevodata.com

Social recommendations and mentions

Based on our record, RAWGraphs should be more popular than Userback. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

RAWGraphs mentions (5)

  • Interview synthesis tools?
    Go back through a second time Code themes / pull insights/ double check for keywords tag accuracy Use Dovetailโ€™s โ€œchartsโ€ to review various tags (it will show you how many tags per word in various chart options, none are great.) Export desired csvโ€™s from Dovetail Charts to free online data viz software like https://rawgraphs.io Boom. Iโ€™m sure there are better ways but thatโ€™s what I got! Source: over 4 years ago
  • What type/style of chart is this?
    Sankey is probably the most common name (after Captain Matthew Henry Phineas Riall Sankey who apparently made them to study energy flows in steam engines). But I've also heard it referred to as an alluvial diagram, for example in https://rawgraphs.io/. Source: over 4 years ago
  • Show HN: I made a data visualization desktop app
    This seems quite similar to RawGraphs: https://rawgraphs.io/ Both seem to provide a similar interface for dragging in a CSV file and constructing a chart, but RawGraphs is open-source, and can be used in the browser without installing anything (or the code can be downloaded and served locally). The main advantage of Daigo over RawGraphs seems to be that it supports publishing multiple charts as a dashboard.... - Source: Hacker News / over 4 years ago
  • [OC] Latin Americaโ€™s biggest airports had been growing steadily. With Covid, it all changed.
    Tools: Excel, Rawgraphs, Affinity Designer. Source: over 4 years ago
  • Self-hosted solution for easy data visualization?
    Take a look at https://rawgraphs.io/. Source: about 5 years ago

What are some alternatives?

When comparing Userback and RAWGraphs, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Plotly - Low-Code Data Apps

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

D3.js - D3.js is a JavaScript library for manipulating documents based on data. D3 helps you bring data to life using HTML, SVG, and CSS.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.