Software Alternatives, Accelerators & Startups

Userback VS Process Explorer

Compare Userback VS Process Explorer and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Process Explorer logo Process Explorer

The top window always shows a list of the currently active processes, including the names of their owning accounts, whereas the information displayed in the bottom window depends on the mode that Process Explorer is in: if it is in handle mode you'lโ€ฆ
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Process Explorer Landing page
    Landing page //
    2023-09-21

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Process Explorer features and specs

  • Detailed System Information
    Process Explorer provides in-depth information about system processes, including detailed CPU and memory usage stats.
  • Hierarchical View
    It shows processes in a tree structure, making it easy to understand parent-child relationships between processes.
  • Advanced Diagnostic Capabilities
    The tool offers advanced features like DLL and handle viewing, allowing detailed investigation of system issues.
  • Real-Time Monitoring
    It allows real-time monitoring of system performance, including CPU, GPU, and I/O activity, which is critical for diagnosing performance bottlenecks.
  • Integration with VirusTotal
    Process Explorer can integrate with VirusTotal to check the safety of running processes, adding an extra layer of security.
  • Free to Use
    Process Explorer is part of the Sysinternals suite, which is freely available for use, making it accessible for both individual users and organizations.

Possible disadvantages of Process Explorer

  • Complexity
    The extensive features and detailed information can be overwhelming for novice users who may find the interface complex to navigate.
  • Resource Intensive
    While generally lightweight, the comprehensive monitoring features can consume a noticeable amount of system resources, which might affect performance on older or less powerful systems.
  • Windows Only
    Process Explorer is designed specifically for Windows operating systems, limiting its use for those who work in cross-platform environments.
  • No Built-In Reporting
    The tool does not offer built-in reporting capabilities, requiring users to manually capture and document information.
  • Steep Learning Curve
    Due to its advanced features and detailed information, new users might face a steep learning curve before being able to fully utilize all its capabilities.
  • Limited Documentation
    While there are some resources available, the documentation can be sparse, making it difficult for users to find solutions to specific problems.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of Process Explorer

Overall verdict

  • Yes, Process Explorer is generally regarded as a good and reliable tool by both system administrators and other IT professionals. It is frequently recommended for its depth of features, ease of use, and the detailed process information it provides.

Why this product is good

  • Process Explorer is considered a valuable tool because it offers comprehensive insights into system processes, threads, and resource usage. It provides detailed information about which files and directories individual processes have open, the DLLs they have loaded, and more. Its ability to offer real-time data and powerful searching capabilities makes it invaluable for troubleshooting and performance monitoring.

Recommended for

  • System administrators
  • IT professionals
  • Software developers
  • Anyone interested in detailed system diagnostics
  • Users troubleshooting application issues

Userback videos

Userback Explainer Video

Process Explorer videos

Sysinternals Process Explorer Review + download link and method

More videos:

  • Review - Scan for Malware Using Process Explorer and Virus Total
  • Review - What Is?: Process Explorer?

Category Popularity

0-100% (relative to Userback and Process Explorer)
Customer Feedback
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Command Line Tools
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Process Explorer.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, Process Explorer seems to be a lot more popular than Userback. While we know about 289 links to Process Explorer, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Process Explorer mentions (289)

  • Stats โ€“ macOS system monitor in your menu bar
    Unclear what you mean by programmable, but https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer is the bee's knees and you can set an option to have it take over taskmon.exe, launch on login, and put as many of the widgets in the taskbar as you fancy. I love it I've heard about running them directly from SMB but have never been the kind of person to try out such a stunt... - Source: Hacker News / over 1 year ago
  • Ask HN: What tools do you recommend for working on Windows?
    Always put all your portable programs in the "A:\MyPC\Programs\" folder. Always put all your documents in the "A:\MyPC\Documents\" folder. Put driver files and runtime libraries in the "A:\MyPC\Install\" folder. For all three, feel free to create subfolders as needed, either per topic, per group, or however your brain envisions data trees. You can find plenty of portable windows software in the links provided... - Source: Hacker News / about 2 years ago
  • Hidden dependencies in Linux binaries.
    On windows, this is Dependency Walker versus ProcExp. Similar eye-goggling results. https://www.dependencywalker.com/ https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer. - Source: Hacker News / over 2 years ago
  • Windows Explorer and Desktop Window Manager high RAM usage
    If you run Process Explorer (https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer) and enable process tree view, you can see what processes are running under explorer.exe. That should give you a better idea of what's consuming that memory if you're genuinely concerned about this. Source: over 2 years ago
  • Roblox doesn't launch for months on PC
    If you have any suspicious processes running onto your computer, close them IMMEDIATELY. I suggest using Process Explorer, as it has a Virustotal which submits all Executables to virustotal under 70+ antiviruses. If any of the processes have 3+ detections, Close them down as anticheats will detect it and stop you from running Roblox. Source: over 2 years ago
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What are some alternatives?

When comparing Userback and Process Explorer, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Process Monitor - Monitor file system, Registry, process, thread and DLL activity in real-time.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

htop - htop - an interactive process viewer for Unix. This is htop, an interactive process viewer for Unix systems. It is a text-mode application (for console or X terminals) and requires ncurses. Latest release: htop 2.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Autoruns - See what programs are configured to startup automatically when your system boots and you login.