Software Alternatives, Accelerators & Startups

Userback VS Postgres.js

Compare Userback VS Postgres.js and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Postgres.js logo Postgres.js

Postgres.js - The Fastest full featured PostgreSQL client for Node.js - porsager/postgres
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Postgres.js Landing page
    Landing page //
    2023-08-29

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Postgres.js features and specs

  • Performance
    Postgres.js is designed to provide fast queries and optimized performance using native calls to PostgreSQL.
  • Lightweight
    The library is lightweight, with minimal dependencies, which can lead to easier maintenance and deployment.
  • Asynchronous
    It supports asynchronous operations using modern JavaScript Promise-based syntax, improving code readability and maintainability.
  • Support for PostgreSQL Features
    It includes support for a wide range of PostgreSQL features such as transactions, streaming, and logical replication.
  • Community Support
    Being an open-source project, it has community contributions and support, which can help in getting issues resolved and features updated.

Possible disadvantages of Postgres.js

  • Learning Curve
    Developers who are new to this library might face a learning curve as it might differ from other more commonly used PostgreSQL libraries.
  • Maturity
    Compared to older libraries like node-postgres (pg), it might lack the extensive documentation and long-term usage by large projects.
  • Niche Use Case
    May not be the best fit for applications that require a middleware ORM or the abstractions provided by traditional ORMs.
  • Smaller Ecosystem
    While it is growing, the ecosystem of third-party tools and plugins is not as large as those for some established libraries.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Postgres.js videos

No Postgres.js videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Userback and Postgres.js)
Customer Feedback
100 100%
0% 0
Developer Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Website Builder
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Postgres.js.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, Postgres.js should be more popular than Userback. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Postgres.js mentions (24)

  • Why Node.js needs a virtual file system
    Bun provides native MySQL, SQlite, and Postgres drivers. I'm not saying Node should support every db in existence but the ones I listed are critical infrastructure at this point. When using Postgres in Node you either rely on the old pg which pulls 13 dependencies[1] or postgres[2] which is much better and has zero deps but mostly depends on a single guy. [1] https://npmgraph.js.org/?q=pg [2]... - Source: Hacker News / 5 months ago
  • Show HN: Pg-typesafe โ€“ Strongly typed queries for PostgreSQL and TypeScript
    Is there a way to make this work with https://github.com/porsager/postgres ? It's very close to raw SQL but with safe substitutions. I use it with Zod, but it would be great to have the types derived automatically. - Source: Hacker News / 5 months ago
  • Pipelining in psql (PostgreSQL 18)
    I really want to use pipelining for our "em.flush" of sending all INSERTs & UPDATEs to the db as part of a transaction, b/c my initial prototyping showed a 3-6x increase: https://joist-orm.io/blog/initial-pipelining-benchmark/ If you're not in a transaction, afaiu pipelining is not as applicable/useful b/c any SQL statement failing in the pipeline fails all other queries after it, and imo it would suck for... - Source: Hacker News / 10 months ago
  • Node.js can now execute TypeScript files
    > What are you missing? Everything else needed to make a backend app. At the very least, Node should provide fundamental pieces like database drivers. Currently the best PG driver[1] depends on a single guy. Bun already provides its own PG driver [2] and Jarred has written they will keep investing into more built-in APIs. [1] https://github.com/porsager/postgres [2] https://bun.com/docs/api/sql. - Source: Hacker News / 12 months ago
  • Neon Is Generally Available: Serverless Postgres
    I want to use this as a chance to bring attention to a GitHub issue that I think would help reduce friction for Neon: https://github.com/neondatabase/neon/issues/4989. Having run a local dev environment connected to Neon and tests connected to Neon got in our way of adoption. We'd prefer to develop and run tests against a regular Postgres localhost database. To the PMs of Neon, put yourself in the shoes of a new... - Source: Hacker News / over 2 years ago
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What are some alternatives?

When comparing Userback and Postgres.js, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

JDBI - See this.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Productivity Power Tools - Extension for Visual Studio - A set of extensions to Visual Studio 2012 Professional (and above) which improves developer productivity.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Astro Build - Astro is the web framework that you'll love to use.