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Userback VS Plotly

Compare Userback VS Plotly and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Userback Collect user feedback
Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Plotly

Low-Code Data Apps

Plotly Landing page
Rating
0 reviews
Alternatives Is it good?
Modelence
Create production-ready applications with zero code sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Plotly seems to be a lot more popular than Userback. While we know about 34 links to Plotly, we've tracked only 3 mentions of Userback.

social mentions
3 vs 34
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
Plotly
Website userback.io plotly.com
Pricing
Freemium Free trial Official pricing
Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Application And Data Developer Tools App Development App Deployment Data Visualization Low Code +3

About Userback and Plotly

In their own words, as submitted to SaaSHub.

Userback
Plotly

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Plotly yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Plotly 6 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Interactivity
    Plotly offers highly interactive plots that allow users to pan, zoom, and hover over data points for more information. This enhances the user experience and provides deeper insights.
  • High-quality visualizations
    It provides aesthetically pleasing and highly customizable charts, making it suitable for publication-quality visuals.
  • Versatility
    Plotly supports multiple chart types including line charts, scatter plots, bar charts, and 3D plots, making it suitable for a wide range of applications.
  • Python integration
    Plotly is well-integrated with Python and works seamlessly with other popular data science libraries like Pandas, NumPy, and Scikit-learn.
  • Web-based
    The plots can be easily embedded in web applications or dashboards, making it ideal for sharing insights over the internet.
  • Open-source
    Plotly offers an open-source version, which allows users to create and share visualizations without any cost.

Possible disadvantages

  • Performance
    Rendering very large datasets can sometimes be slow, which may not be suitable for real-time data visualization requirements.
  • Learning curve
    Even though the library is well-documented, the extensive range of features can have a steep learning curve for beginners.
  • Cost for advanced features
    While the basic functionality is free, more advanced features, such as export to certain formats and additional customizable options, require a paid subscription.
  • Dependency management
    Plotly has a number of dependencies that need to be managed properly, which can sometimes complicate the setup process.
  • Complexity
    For simple visualizations, Plotly might be overkill and simpler libraries like Matplotlib or Seaborn could be more appropriate.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Plotly

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Overall, Plotly is a strong choice for those looking to create dynamic and interactive data visualizations, thanks to its range of features and ease of integration with web technologies.

Why this product is good

  • Plotly is considered good because it offers a comprehensive suite of tools for creating interactive visualizations that can be used in web applications, reports, and dashboards. It supports many different types of plots, is easy to use for both beginners and experienced developers, and integrates well with popular programming languages like Python, R, and JavaScript.

Recommended for

    Plotly is recommended for data scientists, analysts, and developers who need to create interactive and visually appealing data visualizations. It's particularly useful for those who work with Python or R and want the ability to embed their visualizations in web applications or dashboards.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Plotly 5 videos + Add

Userback Explainer Video

Create Real-time Chart with Javascript | Plotly.js Tutorial

More videos

  • Review - Introducing plotly.py 3.0
  • Review - Is Plotly The Better Matplotlib?
  • Tutorial - Plotly Tutorial 2021
  • Review - Data Visualization as The First and Last Mile of Data Science Plotly Express and Dash | SciPy 2021

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Plotly
100% 100%
Customer Feedback
0% 0%
0% 0%
Data Visualization
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Charting Libraries
100% 100%

Questions & Answers

As answered by people managing Userback and Plotly.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Plotly. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
Plotly no reviews yet

We have no reviews of Userback yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Plotly 34 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

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Alternatives to Userback and Plotly

When comparing Userback and Plotly, you can also consider the following products.

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