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Userback VS Ninox

Compare Userback VS Ninox and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Ninox

Ninox is a human-friendly database. Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more...

Rating
0 reviews
Pricing
Paid Free trial €10 / Monthly (2 GB per user)
Alternatives Is it good?
Schedule Forge
Forge your schedule, not spreadsheets. Drag-and-drop work orders, capacity-aware line scheduling, shop floor kiosk clocking, AI what-if scenarios, and a daily dashboard that tells you what needs attention. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
Ninox
Website userback.io ninox.com
Pricing
Freemium Free trial Official pricing
Paid Free trial €10 / Monthly (2 GB per user) Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Browser Android iOS Web Windows Mac OSX Google Chrome +4
Company Startup from Australia · 10 - 19 employees Startup from Germany · 10 - 19 employees · 2013
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Databases No Code Low Code Project Management Task Management CRM ERP Workflow Management Document Management System +6

About Userback and Ninox

In their own words, as submitted to SaaSHub.

Userback
Ninox

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate and customize applications from different departments such as CRM, ERP, HR, Accounting, Sales and PM to streamline your operations most efficiently. Additionally Ninox promotes team collaboration...

Read more about Ninox

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Ninox 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Versatility
    Ninox offers a robust set of features that cater to various business needs, including database management, workflow automation, and integration capabilities, making it suitable for many different types of users and industries.
  • User-Friendly Interface
    Ninox has an intuitive and user-friendly interface, which makes it relatively easy for users to create and manage databases without requiring deep technical knowledge.
  • Cloud and On-Premises Options
    Ninox offers both cloud-based and on-premises solutions, giving organizations the flexibility to choose the deployment method that best suits their security and access needs.
  • Cross-Platform Support
    Ninox is available on various platforms including iOS, macOS, and Windows, in addition to a web-based version. This makes it accessible from almost any device.
  • Customization
    Users can customize tables, forms, fields, and reports to tailor the application to their specific needs, enhancing its flexibility and usability.

Possible disadvantages

  • Pricing
    Compared to some other database management and automation tools, Ninox can be relatively expensive, especially for smaller organizations with limited budgets.
  • Learning Curve
    While Ninox is user-friendly, there is still a learning curve associated with mastering its full suite of features, especially for users who are not familiar with database management concepts.
  • Limited Public API
    Ninox has a limited public API, which can restrict its integration capabilities with some third-party applications and services, posing a challenge for users with complex integration needs.
  • Complexity with Advanced Features
    The more advanced features of Ninox, such as scripting for automation and complex database relationships, may require more technical knowledge and could be daunting for less experienced users.
  • Mobile App Limitations
    Although the mobile app is functional, it can sometimes lack the full feature set of the desktop and web versions, leading to a less optimal experience on mobile devices.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Ninox

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

No analysis of Ninox yet.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Ninox 2 videos + Add

Userback Explainer Video

Ninox Database iPad App Demo

More videos

  • - Ninox Hero-Webinar

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Ninox
100% 100%
Customer Feedback
0% 0%
0% 0%
Project Management
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Databases
100% 100%

Questions & Answers

As answered by people managing Userback and Ninox.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
Ninox no reviews yet

We have no reviews of Userback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Ninox 0 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Tracking Ninox since Mar 2021.

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