Software Alternatives, Accelerators & Startups

Userback VS Netdata

Compare Userback VS Netdata and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Netdata logo Netdata

Monitor your servers, containers, and applications, in high-resolution and in real-time.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Netdata Landing page
    Landing page //
    2022-02-16

Netdata collects metrics per second & presents them in low-latency dashboards. It is designed to run on all physical & virtual servers, cloud deployments, Kubernetes clusters, and edge/IoT devices, to monitor your systems, containers & applications.

Scales nicely from a single server to thousands of servers, even in complex multi/mixed/hybrid cloud environments & given enough disk space it can keep your metrics for years.

KEY FEATURES:

๐Ÿ’ฅ Collects metrics from 800+ integrations OS metrics, container metrics, VMs, hardware sensors, apps metrics, OpenMetrics exporters, StatsD & logs.

๐Ÿ’ช Real-Time, Low-Latency, High-Resolution All metrics are collected per second & are on the dashboard immediately after data collection. Netdata is fast.

๐Ÿ˜ถโ€๐ŸŒซ๏ธ Unsupervised Anomaly Detection Trains multiple ML models for each metric collected & detects anomalies based on the past behavior of each metric individually.

๐Ÿ”ฅ Powerful Visualization Clear & precise visualization that allows you to quickly understand any dataset, but also to filter, slice & dice the data directly on the dashboard, without the need to learn any query language.

๐Ÿ”” Out of box Alerts Hundreds of alerts out of the box to detect common issues & pitfalls, revealing issues that can easily go unnoticed. It supports several notification methods to let you know when your attention is needed.

๐Ÿ“– systemd Journal Logs Explorer (BETA - nightly release channel) Provides a systemd journal logs explorer, to view, filter & analyze system & apps logs by directly accessing systemd journal files on individual hosts & infrastructure-wide logs centralization servers.

๐Ÿ˜Ž Low Maintenance Fully automated in every aspect: automated dashboards, out-of-the-box alerts, auto-detection & discovery of metrics, zero-touch ML, easy scalability, high availability &CI/CD friendly.

โญ Open & Extensible Netdata is a modular platform that can be extended in all possible ways and it also integrates nicely with other monitoring solutions.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Netdata

$ Details
freemium $3.0 / Monthly (Netdata Pro, $3 /Node /mo - Netdata Business, $4 /Node /mo )
Platforms
Linux Docker AWS Azure Mac OSX Cloud Windows Edge NGINX Oracle
Release Date
2018 June

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Netdata features and specs

  • Dashboards & visualizations
    Digestible, intuitive, and visually appealing charts for troubleshooting.
  • Configurable
    Zero configuration. Zero maintenance. No preparations. Sane defaults. Auto-detection for all metrics. Immediately usable.
  • Metrics
    Netdata collects, stores and visualizes all the metrics available. We almost never filter out metrics. The more metrics, the better.
  • Real time monitoring
    Netdata is real-time. It collects all metrics every second and it has a data collection to visualization latency of less than a millisecond.
  • Analytics and Reporting
    Detailed analysis on how applications and systems are performing

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of Netdata

Overall verdict

  • Yes, Netdata is generally regarded as a valuable tool for system monitoring and troubleshooting. It is praised for its speed, ease of use, and detailed insights, making it an effective solution for diverse monitoring needs.

Why this product is good

  • Netdata is considered good because it provides real-time monitoring and troubleshooting of systems. It offers detailed insights with minimal resource consumption, and features a user-friendly interface, making it accessible for both technical and non-technical users. Its open-source nature allows for customization and integration with other data sources, enhancing its capabilities.

Recommended for

  • IT professionals who need real-time system diagnostics
  • DevOps teams seeking efficient monitoring tools
  • Small to medium enterprises looking for cost-effective monitoring solutions
  • Open-source enthusiasts who prefer customizable software
  • Organizations that require scalable monitoring solutions across different environments

Userback videos

Userback Explainer Video

Netdata videos

Install Netdata on Linux in two minutes

More videos:

  • Tutorial - Netdata's standard dashboard

Category Popularity

0-100% (relative to Userback and Netdata)
Customer Feedback
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Performance Monitoring
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Netdata.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Netdata

Userback Reviews

We have no reviews of Userback yet.
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Netdata Reviews

The Best Cacti Monitoring Alternatives
Netdata gives you access to sublime real-time health and performance monitoring for all your systems. The Netdata GitHub community has made its growth abundantly clear throughout its last six years of active development.
10 Best Open Source Monitoring Software for IT Infrastructure
Netdata provides unparalleled real-time health monitoring and performance troubleshooting for systems and applications. Over the past six years of development, Netdataโ€™s GitHub community has been essential to its growth.
Source: geekflare.com
4 Best Open Source Dashboard Monitoring Tools In 2019
โ€œPullโ€ method : you can set Netdata to run on individual nodes and plug your dashboards directly to it. This way, you can scale your node to your needs and you are not concerned about the scaling of different nodes. Also, storage is scoped to whatโ€™s really needed by a particular node thus more efficient;

Social recommendations and mentions

Based on our record, Netdata should be more popular than Userback. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Netdata mentions (6)

  • From Netdata Inspiration to SaaS MVP: Server Monitoring with Bun + Claude Code Opus 4.6
    If you've ever set up Netdata, you know that feeling โ€” hundreds of real-time charts, per-second granularity, metrics you didn't even know your kernel exposed. It's a wonderful piece of software, genuinely one of the best open-source monitoring tools out there. - Source: dev.to / 3 months ago
  • Trying to decide best practices for production environment
    Pros are instant HA and Migration. Cons are huge bandwidth hits. With your 4x1gbe you would be maxed out on replicating those 25 VMs. You wouldn't have anything for users. I have a test lab with 4 nodes, 22cpu 100gbram and 30tb space, using low end stuff, 12hdds. Proxmox, ceph dashboard, (the native ceph dashboard you can turn on), and a netdata.cloud account. So I watch it like a hawk and like to load test. Source: over 3 years ago
  • Ask HN: Reducing the maintenance surface area of hosting a small internal app
    Docker-compose, not k8s. Set up a script to update the OS, pull all your containers and reboot after hours once a week or once a day. Make sure the script specifies non interactive. Set up alerting for low disk space, see https://netdata.cloud or use your own tool. - Source: Hacker News / over 4 years ago
  • Whatโ€™s your preferred stack?
    There can be some issues if you mix and match elastic versions, wazuh versions, logstash versions. But the documentation guides you very well with matrix of what is and is not compatible. You will want a beefy VM to run it in, I started smaller than I should of, and after running a while it kind of puked on itself, certain things would randomly stop working. After giving it 32GB RAM, plenty of disk 4TB, and 8... Source: almost 5 years ago
  • Netdata on MacOS
    $ brew info netdata Netdata: stable 1.29.3 (bottled) Diagnose infrastructure problems with metrics, visualizations & alarms Https://netdata.cloud/ Not installed From: https://github.com/Homebrew/homebrew-core/blob/HEAD/Formula/netdata.rb License: GPL-3.0-or-later ==> Dependencies Build: autoconf โœ˜, automake โœ˜, pkg-config โœ” Required: json-c โœ˜, libuv โœ˜, lz4 โœ˜, openssl@1.1 โœ” ==> Caveats To start netdata: brew... Source: almost 5 years ago
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What are some alternatives?

When comparing Userback and Netdata, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Nagios - Complete monitoring and alerting for servers, switches, applications, and services