Software Alternatives, Accelerators & Startups

Userback VS Microsoft Edge

Compare Userback VS Microsoft Edge and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Microsoft Edge logo Microsoft Edge

Microsoft's brand new web browser.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Microsoft Edge Landing page
    Landing page //
    2023-06-15

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Microsoft Edge features and specs

  • Integration with Microsoft Services
    Edge seamlessly integrates with other Microsoft services such as Office 365, OneDrive, and Cortana, providing a streamlined user experience.
  • Performance
    Edge is known for its fast performance and efficient use of system resources, which can result in quicker loading times and smoother browsing.
  • Security Features
    Edge includes robust security features like SmartScreen, which helps protect against phishing and malware websites, and Tracking Prevention to safeguard user privacy.
  • Cross-Platform Availability
    Edge is available on multiple platforms including Windows, macOS, iOS, and Android, ensuring a consistent browsing experience across different devices.
  • Collections
    Edge's Collections feature allows users to organize and save web content easily, which is useful for research and planning.

Possible disadvantages of Microsoft Edge

  • Limited Extensions
    Compared to other browsers like Chrome, Edge has a more limited selection of extensions, which may affect users who rely heavily on specific add-ons.
  • Data Collection
    As a product developed by Microsoft, Edge collects user data to enhance its services, which can be a privacy concern for some users.
  • Compatibility Issues
    While Edge is generally compatible with most websites, there may be occasional compatibility issues with certain web applications not optimized for the browser.
  • Initial Bias
    Some users may have an initial bias against Edge due to negative experiences with the older Internet Explorer browser, which can affect user adoption.
  • Frequent Updates
    Edge receives frequent updates which, while beneficial for performance and security, might be seen as disruptive or annoying by some users who prefer a more stable environment.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of Microsoft Edge

Overall verdict

  • Microsoft Edge is considered a solid choice for users looking for a reliable, feature-rich, and performant web browser. Its continuous improvements and robust feature set make it a strong competitor in the browser market.

Why this product is good

  • Microsoft Edge is a web browser known for its speed, security features, integration with Windows systems, and support for extensions from the Chrome Web Store. It is built on the Chromium engine, offering good performance and compatibility with web standards. Additionally, Edge now includes features like vertical tabs, a reading mode, and a comprehensive set of privacy tools.

Recommended for

  • Users in the Microsoft ecosystem looking for seamless integration with Windows and other Microsoft services.
  • Individuals seeking a privacy-focused browser with customizable tracking prevention settings.
  • Those who need a fast and efficient browser suitable for both casual browsing and productivity tasks.
  • Users who want access to a wide range of extensions from the Chrome Web Store.

Userback videos

Userback Explainer Video

Microsoft Edge videos

The All-New Microsoft Edge Browser - Is It Any Good?

More videos:

  • Review - Review of the NEW Microsoft Edge chromium based browser January 15th 2020

Category Popularity

0-100% (relative to Userback and Microsoft Edge)
Customer Feedback
100 100%
0% 0
Web Browsers
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Web Tools
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Microsoft Edge.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Microsoft Edge

Userback Reviews

We have no reviews of Userback yet.
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Microsoft Edge Reviews

The 7 best web browsers in 2025
While Microsoft Edge's AI features are helpful, they do clutter up the layout. And because Microsoft preloads lots of other toolsโ€”like a rewards system and shopping discount pop-upsโ€”the clutter is amplified (especially if you don't need those tools). Thankfully, you can switch them off from the settings, but it's an odd default state.
Source: zapier.com
Brave Alternative - 8 Privacy-Focused and Reliable Options
Microsoft Edge is another good Brave alternative. Itโ€™s one of the most used web browsers, and since its switch to the Chromium engine, it has become the favorite of many.
Source: mspoweruser.com
Avoid The Hack: 6 Best Privacy Browser Picks for Windows
Microsoft Edge especially sucks for privacy - even the "new and improved" Microsoft Edge powered by the Chromium browser engine.
6 Best Browser Alternatives to Google Chrome
With that in mind, if youโ€™re looking for a completely new experience, Edge isnโ€™t the answer for you. If you want to keep everything you loved about Chrome while gaining a few perks, look no further. The top reasons to use Edge over Chrome are for its more efficient use of resources, particularly your systemโ€™s RAM, and its more robust security features (mind you, Chrome sets...
Source: gizmodo.com
The best web browsers for 2022
Microsoft Edge also provides simpler privacy settings and security updates. In Chrome, you merely have separate panels for safe browsing, โ€œdo not trackโ€ requests, and more. Microsoft Edge provides a more graphically friendly interface displaying three security levels: Basic, Balanced, and Strict. With Balanced set as the default, many sites request you to disable your pop-up...

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Microsoft Edge mentions (0)

We have not tracked any mentions of Microsoft Edge yet. Tracking of Microsoft Edge recommendations started around Mar 2021.

What are some alternatives?

When comparing Userback and Microsoft Edge, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Google Chrome - Google Chrome is a fast, secure, and free web browser, built for the modern web. Give it a try on your desktop today.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Mozilla Firefox - Get the browsers that put your privacy first โ€” and always have

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Brave - Fast and secure, ad and tracker blocking browser.