Software Alternatives, Accelerators & Startups

Userback VS Luminus

Compare Userback VS Luminus and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Luminus logo Luminus

Luminus is a Clojure micro-framework based on a set of lightweight libraries. It aims to provide a robust, scalable, and easy to use platform.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Luminus Landing page
    Landing page //
    2021-09-24

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Luminus

Pricing URL
-
$ Details
-
Platforms
-

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Luminus features and specs

  • Comprehensive Solutions
    Luminus offers a wide range of digital marketing solutions, providing businesses with the tools they need for effective online presence and branding.
  • User-Friendly Interface
    The platform is designed with usability in mind, allowing users of varying technical skills to navigate and utilize its features efficiently.
  • Customization Options
    Luminus provides a high degree of customization options for their web solutions, ensuring that businesses can tailor their online presence according to their unique needs.
  • Customer Support
    Luminus is known for its responsive customer support, offering assistance to resolve user issues promptly and effectively.

Possible disadvantages of Luminus

  • Cost
    The services offered by Luminus might be cost-prohibitive for small businesses or startups with limited budgets.
  • Complexity for Advanced Features
    While the basic features are user-friendly, accessing and utilizing more advanced features may require additional time and learning.
  • Integration Limitations
    There may be limitations or challenges when integrating Luminus solutions with certain third-party applications or systems.
  • Scalability Concerns
    Some users report that while Luminus works well for small to medium-sized operations, there may be scalability issues for larger enterprises.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Luminus videos

๐Ÿ๐Ÿ‰Nhแปฏng loแบกi nฦฐแป›c uแป‘ng best seller cแปงa Luminus | HEALTHY DRINK | Review mแป—i ngร y #7 | Happy Skin

More videos:

  • Tutorial - Luminus LED Pot Light Review - Unboxing - HOW TO - and TIPS for your installation

Category Popularity

0-100% (relative to Userback and Luminus)
Customer Feedback
100 100%
0% 0
Web Frameworks
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Developer Tools
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Luminus.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Luminus. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Luminus should be more popular than Userback. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Luminus mentions (16)

  • Biff โ€“ a batteries-included web framework for Clojure
    Do you have an example of a Clojure web framework that doesn't include batteries? ie, does https://luminusweb.com/ (or it's successor Kit, https://kit-clj.github.io/) includes batteries? They provide integrated solutions with templating, database access, authentication, and other common web application components pre-configured. It's one of those weasel phrases that is poorly defined and has unclear boundaries. I... - Source: Hacker News / about 1 year ago
  • Why Is Jepsen Written in Clojure?
    If you want a solid structure to start with, Iโ€™d suggest https://luminusweb.com/ as thatโ€™s what I initially learned from. For a todo app I believe the reagent repo has an example of that without the server bits. I could give you some more direction depending on what youโ€™re trying to accomplish. - Source: Hacker News / over 2 years ago
  • A History of Clojure (2020) [pdf]
    I havenโ€™t really worked in closure for a while, but luminus was my go to web framework in the past. https://luminusweb.com/. - Source: Hacker News / almost 3 years ago
  • Most commonly used libraries/frameworks in Clojure
    Https://luminusweb.com/ has been used over the years to generate sane starting point apps. It is well worth checking out. The https://luminusweb.com/docs/profiles.html page gives a pretty good hint at the different library options available for the various different functions of a framework. so even if you are building your own it is a decent reference. Source: about 3 years ago
  • Clojure Turns 15 panel discussion video
    The cljs stack I hear about a lot (and use) is ShadowCLJS with reagent (https://reagent-project.github.io/) and re-frame (https://day8.github.io/re-frame/). ShadowCLJS is more of a build tool, but is really well documented and easy to use. Reagent is basically react but a simpler API, and re-frame is a layer on top of that provides data subscriptions and event-handlers to manage app state. It's overkill for some... - Source: Hacker News / over 3 years ago
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What are some alternatives?

When comparing Userback and Luminus, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Pedestal - Pedestal is a web application framework written in Clojure that aims to bring both the language and...

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Ring - Ring is a secure and distributed voice, video and chat communication platform that requires no...

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Plinth - Plinth creates accurate 3D digital versions of your original artwork