Software Alternatives, Accelerators & Startups

Userback VS LocalXpose

Compare Userback VS LocalXpose and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

LocalXpose logo LocalXpose

Your network without the IT work. Radically simple, always-on tunneling service for mission-critical applications.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • LocalXpose
    Image date //
    2024-09-08
  • LocalXpose
    Image date //
    2024-09-08
  • LocalXpose
    Image date //
    2024-09-08
  • LocalXpose
    Image date //
    2024-09-08
  • LocalXpose
    Image date //
    2024-09-08
  • LocalXpose Landing page
    Landing page //
    2023-09-24

LocalXpose is a SaaS reverse proxy solution that makes it incredibly easy to share any application running on your local network with the world, securely. LocalXpose removes the frustration of dealing with complex network configurations (NATs, firewalls) that typically prevent you from accessing devices or applications running on your local network from outside. We believe LocalXpose empowers everyone to connect and share their digital world more easily and securely.

Why choose LocalXpose?

Focus on supporting your web apps without moonlighting as your customerโ€™s IT technician. LocalXpose gives you the ability to establish globally available, high-performance, and always-on connectivity between your customers and your services with a single command. You can use LocalXpose to expose localhost to internet, expose website URLs and webhooks, and more.

Features: Supports TCP tunneling, UDP port forwarding, automatic SSL certs giving you HTTPS for any local host, localhost server, and more.

We are committed to ensure loclx supports every major OS and architecture so that you can connect any system to anyone, easily and securely. If a native client is not yet available, take a look at the LocalXpose Docker image, and let us know via hello@localxpose.io if you'd like to request additional client builds. We are happy to help.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

LocalXpose

$ Details
freemium $8.0 / Monthly (1 seat)
Platforms
Windows Mac OSX Linux
Release Date
2019 August
Startup details
Country
United States
State
Delaware
City
Dover
Founder(s)
Ahmed Al Hajri
Employees
1 - 9

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

LocalXpose features and specs

  • Connections
    Unlimited
  • Tunnels types
    HTTP/s, TLS, TCP and UDP
  • Active tunnels per seat
    10 tunnels
  • Custom domains
  • Custom endpoints
  • Request rate limiter
  • IP whitelisting
  • Edit request & response headers
  • Basic authentication
  • Key authentication
  • Built-in let's encrypt
  • Built-in file server
  • Multi Regions
    United states, Asia Pacific and Europe

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

LocalXpose videos

No LocalXpose videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Userback and LocalXpose)
Customer Feedback
100 100%
0% 0
Localhost Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Testing
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and LocalXpose.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

LocalXpose's answer:

LocalXpose serves two main segments: (1) Full-stack developers who need reliable webhook testing and API development tools, and (2) B2B technology integrators managing distributed systems - particularly in restaurant POS, retail systems, industrial IoT, and building management. LocalXpose is built for technical teams at growing companies who need enterprise reliability without enterprise complexity.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

LocalXpose's answer:

LocalXpose provides managed tunneling infrastructure that bridges the gap between consumer-grade tools and enterprise complexity. LocalXpose offers production-ready tunneling with UDP support, custom domains, and white-label options, while maintaining the simplicity of setup that developers expect. Unlike self-hosted alternatives, LocalXpose handles all infrastructure, SSL certificates, and scaling automatically.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

LocalXpose's answer:

Choose LocalXpose if you need reliable tunneling without the operational overhead. LocalXpose is excellent for webhook testing, remote device management, and B2B integrations. Key advantages: production-ready from day one, UDP protocol support (rare among competitors), transparent pricing without usage surprises, and responsive founder-led support. Best fit for teams that need tunneling to work reliably without becoming networking experts.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

LocalXpose's answer:

"LocalXpose was founded to solve a frustration we experienced firsthand: existing tunneling solutions were either too unreliable for production use or required extensive networking expertise to deploy. We built LocalXpose as the tunneling service we wished existed - powerful enough for production, simple enough to start using immediately, and backed by support from people who actually understand the technical challenges our customers face."

Which are the primary technologies used for building your product?

LocalXpose's answer:

LocalXpose runs on a distributed architecture using Go for high-performance tunnel servers, with automatic SSL certificate management via Let's Encrypt. The service supports multiple protocols including HTTP/HTTPS, TCP, and UDP (unique among major providers). The client application offers a GUI with request/response and webhook inspection tools, and supports enterprise features like custom domains and IP whitelisting.

Who are some of the biggest customers of your product?

LocalXpose's answer:

  • multi-location restaurant chains using LocalXpose for POS management
  • home automation and security products integrating on-site, cloud, and mobile applications
  • managed service providers (MSPs) in the retail POS industry
  • IoT platform providers connecting industrial equipment and facilities management applications
  • development teams at fast-growing SaaS companies testing payment integrations and webhook workflows

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and LocalXpose

Userback Reviews

We have no reviews of Userback yet.
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LocalXpose Reviews

Best ngrok alternatives for localhost tunnels
LocalXpose is a reverse proxy tool that provides a public URL to localhost. By simply downloading their client you can create HTTP / HTTPS tunnels, and also TCP / TLS as well as UDP tunnels. Among the three it is the only one that supports UDP traffic. LocalXpose also provides a built-in file server to share your files instantly.
Source: pinggy.io
5 Free Tools to Expose localhost to Internet
LocalXpose is the last tool in my list and a simple reverse proxy that helps you expose localhost to the internet. This is a different tool than others I have mentioned in the list. The best part is that it comes with a GUI. You just have to select a protocol from the lost, specif the localhost address there and then you are done. It is great, however, in the free plan of...

Social recommendations and mentions

Based on our record, LocalXpose should be more popular than Userback. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

LocalXpose mentions (16)

  • Tunnl.gg
    The tunnel host appears to be a Hetzner server, they are pretty generous with bandwidth but the interesting thing I learned about doing some scalability improvements at a similar company [0] is that for these proxy systems, each directionโ€™s traffic is egress bandwidth. Good luck OP, the tool looks cool. Kinda like pinggy. [0] https://localxpose.io. - Source: Hacker News / 8 months ago
  • List of ngrok/Cloudflare Tunnel alternatives and other tunneling software and services. Focus on self-hosting.
    LocalXpose - Looks like a solid paid option, with a limited free tier. - Source: dev.to / about 2 years ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    LocalXpose โ€” Reverse proxy that enables you to expose your localhost servers to the internet. The free plan has 15 minutes tunnel lifetime. - Source: dev.to / over 2 years ago
  • UDP ports and the T-Mobile Arcadyan 5G router
    You could also look into https://localxpose.io this service is great for tmhi. 60$/yr for unlimited traffic (no data cap traffic) through custom 10 ports with custom subdomains and endpoint reservations if you need outbound / external access to things. Source: about 3 years ago
  • T-Mobile Enhances 5G Home Internet with Advanced Modems
    I would assume not. They seem to be CG-Nat based modems, you'd need to invest in solutions like localxpose or gaming vpns like Cyberghost VPN if you need ports. I don't think CG-Nat will ever support port forwarding. Source: about 3 years ago
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What are some alternatives?

When comparing Userback and LocalXpose, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

ngrok - ngrok enables secure introspectable tunnels to localhost webhook development tool and debugging tool.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

localhost.run - Instantly share your localhost environment!

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Pinggy.io - Public URLs for localhost without downloading any binary