Software Alternatives, Accelerators & Startups

Userback VS Jet Admin

Compare Userback VS Jet Admin and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Jet Admin logo Jet Admin

Build business apps really fast
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Jet Admin Landing page
    Landing page //
    2023-05-10

Build custom business apps such as internal tools or client portals incredibly fast and without code. Use drag-and-drop UI components to assemble complex multi-page apps on top of any data source.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Jet Admin

$ Details
freemium $0.08 / Monthly (per External user, 24 USD per Internal user)
Platforms
-
Release Date
2020 January

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Jet Admin features and specs

  • Clean UI
    Can be used for building Customer-Facing Portals
  • Drag & Drop Interface
    Intuitive UI builder with 50+ UI pre-made components
  • Integrations
    30+ Native integrations: DBs, 3rd-party APIs, GraphQL, REST
  • CRUD
    Out-of-the-box for all the DBs, along with Filtering, Searching, Exporting, and Bulk actions

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of Jet Admin

Overall verdict

  • Jet Admin is generally considered a good choice for businesses looking to efficiently manage their data and operations through custom admin panels. Its ease of use and comprehensive features deliver significant flexibility and support automation, making it a valuable tool for many organizations.

Why this product is good

  • Jet Admin is praised for its ability to help users create powerful admin panels without any coding. It offers a wide range of integrations with popular services, a user-friendly interface, and extensive customization options which make it suitable for companies of different sizes. It also supports complex logic to handle various business workflows, which can streamline and automate many administrative tasks.

Recommended for

    Jet Admin is recommended for startups, SMEs, and large enterprises that need to build customized admin dashboards and internal tools quickly and without extensive coding knowledge. It is particularly beneficial for companies with diverse data sources and workflow automation needs.

Userback videos

Userback Explainer Video

Jet Admin videos

No-code Business App Builder

Category Popularity

0-100% (relative to Userback and Jet Admin)
Customer Feedback
100 100%
0% 0
No Code
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Developer Tools
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Jet Admin.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Jet Admin might be a bit more popular than Userback. We know about 3 links to it since March 2021 and only 3 links to Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Jet Admin mentions (3)

  • Internal Tools for Sqlite3
    I don't want to go the expense and setup of a managed database service. I like the concept of using sqlite3, litestream, and AWS S3 for an Internal App. I found an Internal Tools vendor Jetadmin (jetadmin.io) that lists Sqlite as a supported database. It may be that Sqlite is easily integrated with the other tools I looked at, but they don't state it. Source: almost 4 years ago
  • Firefoo - A new Firestore GUI client featuring table view, JS query shell & JSON exporting
    Jetadmin.io - Firestore integration is not working well. Source: about 5 years ago
  • Django admin looks dated and is not mobile friendly, any better options ?
    Had a look at the github and subsequently the demo, I end up at jetadmin.io which by the looks of it is an interesting low-code/no-code environment. However if you use django-jet doesn't that mean you need a jetadmin account? Source: over 5 years ago

What are some alternatives?

When comparing Userback and Jet Admin, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Retool - Build custom internal tools in minutes.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Appsmith - Appsmith is an open source web framework for building internal tools, admin panels, dashboards, and workflows.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Forest Admin - Execute fast and at scale with no time wasted on internal tools developed in-house.