Software Alternatives, Accelerators & Startups

Userback VS InputMapper

Compare Userback VS InputMapper and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

InputMapper logo InputMapper

Input Mapper is designed to bridge the gap between the devices you use and the games you play.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • InputMapper Landing page
    Landing page //
    2021-09-30

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

InputMapper features and specs

  • Versatility
    InputMapper supports a wide range of controllers and devices, making it highly versatile for different gaming setups.
  • Customization
    Users can customize button mappings and profiles extensively to suit their personal preferences or specific game requirements.
  • User-Friendly Interface
    The application offers a user-friendly interface, making it accessible even for those who are not technically proficient.
  • Community Support
    InputMapper has an active community and official support which offers assistance and plugin development for new features.

Possible disadvantages of InputMapper

  • Performance Issues
    Some users report performance issues, particularly with latency and connection stability when using certain controllers.
  • Limited Updates
    The software doesn't receive updates as frequently as some users would prefer, which can lead to issues with newer games or devices.
  • Compatibility
    There can be compatibility issues with certain games or operating systems, requiring workarounds or additional tweaking.
  • Complex Setup
    For some users, especially newcomers, the initial setup process can be complex and may require following detailed guides.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of InputMapper

Overall verdict

  • Overall, InputMapper is considered a helpful tool for gamers looking to customize their device inputs. While the beta version may have some bugs or stability issues, its functionality and flexibility make it a worthwhile option for tech-savvy users who are willing to troubleshoot potential issues or those who require specific control configurations.

Why this product is good

  • InputMapper is a popular tool primarily used for mapping input devices such as controllers to different configurations. Its utility comes from its ability to enhance the gaming experience by allowing users to customize controls for better comfort and gameplay. This can be particularly beneficial for games that have limited control customization options natively. The tool also supports multiple devices, making it versatile for a wide range of input needs.

Recommended for

  • Gamers seeking customizable controller configurations
  • Users with non-standard input devices
  • Individuals who enjoy tweaking and optimizing their gaming setups

Userback videos

Userback Explainer Video

InputMapper videos

Use a PS4 Controller in Steam with Inputmapper

More videos:

  • Tutorial - How to connect your ps4 controller to your pc windows 10 Using InputMapper 2019!!!

Category Popularity

0-100% (relative to Userback and InputMapper)
Customer Feedback
100 100%
0% 0
Gaming
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Controller Mapping
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and InputMapper.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and InputMapper

Userback Reviews

We have no reviews of Userback yet.
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InputMapper Reviews

Top 5 REWASD Alternatives in 2021
InputMapper uses PS4 and virtual Xbox 360 controllers for key mapping of keyboards to make sure different games and applications work effectively. It is free to use, and you can expect it to evolve a lot, so it would be a good platform for you to start.
Fantastic Controller Mappers and Where to Find Them
In general, InputMapper (which is also called DS4Windows) is a good controller mapping software for those who have a DualShock 4 controller. But if youโ€™re looking for deeper features, or using any controller except DualShock 4, you should look for an InputMapper alternative! And itโ€™s easier than it seems to find one ;)
Source: www.rewasd.com

Social recommendations and mentions

Based on our record, InputMapper should be more popular than Userback. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

InputMapper mentions (8)

  • I feel like Iโ€™m digressing
    You can use either this or this I believe to change shit around to where you can figure out one way or another of playing with two people despite the issues you mentioned. Source: about 3 years ago
  • Controller Issue
    This may be of some use to you, maybe? Source: about 3 years ago
  • free alternative to reWASD
    It mentions some alternatives, though, such as Input Mapper and Xpadder. If your games are on Steam, you could try Steam's controller config thing. Source: about 3 years ago
  • Xbox controller does not work
    If not, try using InputMapper or find something more specific for the controllers. Source: over 4 years ago
  • weird button bug help (xbox one controller on pc)
    Ahh right I understand now. All I can suggest is 1. Untick xbox controller support in big picture mode or settings. 2. Install https://beta.inputmapper.com/ 3. Configure button layout and try it in tekken. I'm not sure what else can be done. Source: over 4 years ago
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What are some alternatives?

When comparing Userback and InputMapper, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Xpadder - Xpadder simulates the keyboard and mouse using your gamepad What does Xpadder let you do?

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

JoyToKey - JoyToKey enables users to control the keyboard using any USB compatible controller (Dualshock 3, Xbox 360, etc.)

BugHerd - BugHerd: The Website Feedback Tool for Agencies

reWASD - First and only gamepad mapper to make Xbox Elite paddles separate buttons.