Software Alternatives, Accelerators & Startups

Userback VS Impact

Compare Userback VS Impact and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Impact logo Impact

Impact Partnership Cloud is an affiliate marketing tool that helps businesses to manage the entire lifecycle of partnerships from recruitment to incentivization.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Impact Landing page
    Landing page //
    2023-07-22

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Impact

Website
impact.com
$ Details
-
Platforms
-
Release Date
2008 January
Startup details
Country
United States
State
California
Founder(s)
Lisa Riolo
Employees
250 - 499

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Impact features and specs

  • Comprehensive Partnership Management
    Impact.com offers a robust platform for managing various types of partnerships, including affiliates, influencers, and B2B relationships, providing businesses with the flexibility to address diverse marketing and growth strategies in one place.
  • Automated Workflows
    The platform provides automated workflows that simplify the management of partnerships, allowing users to save time and reduce manual effort in tracking and onboarding partners.
  • Data-Driven Insights
    Impact.com delivers powerful analytics and reporting tools, helping businesses gain insightful data on partner performance, optimize strategies, and make informed decisions to drive growth.
  • Scalability
    The platform is scalable to meet the needs of both small businesses and large enterprises, supporting businesses as they grow and expand their partnership networks.
  • Customizable Interface
    Impact.com offers a customizable interface that allows businesses to tailor the platform features and appearances to their specific operational needs, improving user experience and efficiency.

Possible disadvantages of Impact

  • Complexity for New Users
    The comprehensive nature of Impact.com may introduce a steep learning curve for new users, and it might require some time and resources to fully understand and utilize all features effectively.
  • Cost Considerations
    Impact.com may be costly for smaller businesses or startups with limited budgets, as the comprehensive partnership management tools typically come with a higher price tag.
  • Integration Challenges
    Some users might face challenges when integrating Impact.com with other existing systems or third-party applications, which could require additional technical expertise or support.
  • Overwhelming Feature Set
    While having a wide range of features is beneficial, some users may find the extensive array of options overwhelming, particularly if they only require basic functionality for their partnership management.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of Impact

Overall verdict

  • Yes, Impact is considered a good tool for businesses looking to manage and scale their partnership efforts effectively. Its comprehensive features and ease of use make it a strong choice for companies of all sizes seeking to enhance their marketing strategies through partnerships.

Why this product is good

  • Impact (impact.com) is a reputable platform for partnership automation that offers solutions for affiliate marketing, influencer partnerships, and B2B partnerships. It stands out for its robust tracking and reporting capabilities, user-friendly interface, and wide range of tools that help businesses optimize their partnership strategies. The platform also provides valuable analytics and insights, making it easier for businesses to measure the effectiveness of their partnerships and to scale as needed.

Recommended for

    Impact is particularly recommended for marketing teams, affiliate managers, and businesses looking to expand their partnership efforts in affiliate marketing, influencer marketing, and strategic B2B partnerships. It is well-suited for both small businesses and large enterprises that require detailed tracking, analytics, and an intuitive platform to manage their partnerships.

Userback videos

Userback Explainer Video

Impact videos

I caved and tried Genshin Impact...

More videos:

  • Review - Best Impact Driver? DeWalt vs Milwaukee vs Makita vs Bauer! Let's find out!
  • Review - Genshin Impact Review

Category Popularity

0-100% (relative to Userback and Impact)
Customer Feedback
100 100%
0% 0
Affiliate Marketing
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Business & Commerce
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Impact.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Impact

Userback Reviews

We have no reviews of Userback yet.
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Impact Reviews

Top 20 Grin Alternatives for Influencer Marketing in 2024
Impact is a comprehensive partnership automation platform that includes influencer marketing capabilities. This alternative tool offers advanced features, making it a powerful Grin alternative for businesses focused on achieving measurable results.
Source: www.gleemo.ai

Social recommendations and mentions

Based on our record, Impact should be more popular than Userback. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Impact mentions (10)

  • Just launched a SaaS, how do I find affiliates?
    There are plenty of affiliate platforms. I use impact.com and I pay $500 a month plus initial setup fee. I offer 50% commission so I got over 200 partners who applied to help me sell my compliance software. I didn't have to do any leg work to have them come to me, which is nice. Source: over 2 years ago
  • ClickBank Feels Dirty
    Otherwise, you can use CJ or impact.com, they are good ones as well. Source: about 3 years ago
  • Best websites for small businesses to get quality affiliates?
    Thanks but is it impact.com? If so, it says to talk with sales (no prices listed), usually meaning it's quite expensive haha. Source: about 3 years ago
  • How do I get a promo code like Bill1234 from AirAlo - is it still a thing?
    I am affiliate and I get paid in USD, so was wondering if this promo code is an affiliate thing? It looks like its just to get credits for a person account not actually money paid via impact.com affiliate website right ? Source: over 3 years ago
  • Why no mobile app promo code
    I am still looking for a way to generate a promo code on the impact.com affiliate website for mobile users. Sure I have a URL but I need a promo code - email AirAlo and no reply. I need a way to get an affiliate sale with user of the AirAlo mobile app NOT from the website! Source: over 3 years ago
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What are some alternatives?

When comparing Userback and Impact, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

PartnerStack - GrowSumo helps growing companies increase sales, signups, and leads through partnerships Whether you're starting fresh, migrating a partner program, or ready for hyper-growth - we're ready, are you?

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

OSI Affiliate - OSI Affiliate Software is the leader in helping companies setup and manage affiliate programs.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Referral Rock - Referral Rock provides online referral marketing automation software that helps business get more customers using the network