Software Alternatives & Startups

Userback VS Gotty

Compare Userback VS Gotty and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Gotty

GoTTY is a simple command line tool that turns your CLI tools into web applications.

Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Gotty should be more popular than Userback. It has been mentioned 13 times since March 2021.

social mentions
3 vs 13
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 47

Base details

Website, pricing, platforms and company facts side by side.

Userback
Gotty
Website userback.io github.com
Pricing
Freemium Free trial Official pricing
—
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in

About Userback and Gotty

In their own words, as submitted to SaaSHub.

Userback
Gotty

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Gotty yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Gotty 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Remote Access
    Gotty allows users to access terminal applications over the web, enabling remote command line operations without needing SSH access.
  • Ease of Use
    The setup process for Gotty is straightforward and easy, requiring minimal configuration to get started.
  • Cross-Platform Compatibility
    Gotty is written in Go, making it portable across different operating systems like Linux, macOS, and Windows.
  • No Client Installation Needed
    Clients can access the terminal via a web browser, eliminating the need for additional software installation on user devices.
  • HTML5-based
    The usage of HTML5 ensures a modern browsing experience with broad compatibility and no plugins required.

Possible disadvantages

  • Security Concerns
    Gotty exposes terminal access over HTTP, which might be risky if not secured properly as it can lead to unauthorized access.
  • Limited to Terminal Applications
    Gotty is designed for running terminal-based applications only, so it may not be suitable for use cases requiring GUI-based applications.
  • Basic Authentication
    Gotty's authentication mechanism is relatively basic, relying on a single password, which may not be ideal for all use cases.
  • Network Dependency
    Accessing Gotty requires a stable network connection, and performance can be affected by network speed and latency.
  • No Built-in Authorization
    While Gotty can limit access with passwords, it doesn't natively support more sophisticated user role-based access control.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Gotty

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

No analysis of Gotty yet.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Gotty 0 videos + Add

Userback Explainer Video

No Gotty videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Gotty
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Userback and Gotty.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Gotty. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Gotty 13 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago
  • Advent of Sysadmin 2025
    We used to run terminal in browser using https://github.com/yudai/gotty and the entire dev team remapped their Ctrl+w to Ctrl+`. We did frontend and backend development with this setup almost for 1.5 years. Muscles memory and till this... - Source: Hacker News / 11 months ago
  • Turn Your Android Tablet into an IDE with VSCode and Nix
    I use nix-on-droid to keep a dev environment on my phone. Sometimes I have an hour or two to kill in the university library. I use their computers' screens and keyboards, but I'm coding on my phone through a browser tab and - Source: Hacker News / over 2 years ago
  • Show HN: A WireGuard Powered Remote Shell
    The shell itself doesn't really seem any better than e.g. [gotty](https://github.com/yudai/gotty), and there's a bunch more similar things, so at the moment, doesn't seem too useful... - Source: Hacker News / over 2 years ago

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Alternatives to Userback and Gotty

When comparing Userback and Gotty, you can also consider the following products.