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Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Which is more popular?
Based on our record, FocusMe should be more popular than Userback. It has been mentioned 11 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | userback.io | focusme.com |
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| Platforms | — | |
| Company | Startup from Australia · 10 - 19 employees | Startup from the United Kingdom · 50 - 99 employees |
| Listed in |
In their own words, as submitted to SaaSHub.


Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...
FocusMe is the most powerful website and app blocker available. Unlike browser extensions that can be easily disabled, FocusMe blocks at the system level across all browsers. Key features: - Enforced Mode — the strongest bypass protection of any website blocker - AI Productivity Coach —...
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Userback Explainer Video
Focusme Review
More videos
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Userback and FocusMe.
Userback's answer
Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.
Userback's answer
Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.
Userback's answer
Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.
Userback's answer
Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.
Share your experience with using Userback and FocusMe. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


We have no reviews of Userback yet. Be the first one to post
I have been using FocusMe software on all my PCs and phones for over six years. I have a paid license. I would really like to commend the developers of FocusMe. As someone who spends more than 8 hours a day at a...
Wow! Where should I start? I've been constantly searching in these two years for finding a complete solution that could really help me manage my digital distractions and focus on my daily life routines, most...
It just all works properly unlike other softwares. I am very happy because if I have minor troubles, customer support is there the same day to help me fix it. A lot of good locking systems that so far I haven't been...
Recommendations tracked on public social media and blogs since March 2021.


Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
Userback is a good tool for design review & feedback. Source: about 4 years ago
The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago
I would probably be homeless if it wasn't for FocusMe. I use it to block all sites except sites I need for work. Source: over 3 years ago
It's called FocusMe (https://focusme.com/). I came across some years ago when it was still a simple little app. You had to manually set it to block a site and enter in a time period. I had my daily working schedule that I use now set... Source: over 3 years ago
How about Forest - https://www.forestapp.cc/ or FocusMe - https://focusme.com/. Source: almost 4 years ago
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Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
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V2 updates! - Custom time interval for distraction free mode - Ability to turn off ' always on' mode - Improved UI -- Self Control -- A simple app to keep you focused online by blocking sites that you spend way too much time on.
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