Software Alternatives, Accelerators & Startups

Userback VS Extractor API

Compare Userback VS Extractor API and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Extractor API logo Extractor API

Extract clean text from thousands of articles with a simple API request or use our visual web tool - we'll handle IP rotation, retries and everything else. Features include news search, translation, and ML-powered text extraction.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Extractor API Landing page
    Landing page //
    2023-07-11

Features

IP Rotation & JS Rendering

We automatically apply IP rotation and retries to every request (Free Plan included), and all our paid plans allow you to render JavaScript before extraction.

Search Country News

Free and paid plans can search the world's news with our News Search endpoint. Every request returns up to 100 news items, including metadata. Collect the URLs - then extract clean text with our Extractor endpoint.

Clean Text & Metadata

Extract clean text, HTML, image and video links, authors, title, publication date, html, and raw text. Choose only the fields you need.

API Not Required

You can extract data from up to 1,000 URLs at a time using our online visual extractor - not just the API. The visual extractor is included in all plans.

Store Your Results

Both the API and the visual extractor allow you to store your results in Jobs. Assign your target URLs a job name, then see their progress online or programmatically. Once the job is done, you can retrieve the results any time.

Translate Extracted Text

All paid accounts are able to translate to and from 55 languages. Swahili to English, Vietnamese to French, or anything you want - extract clean text and translate it with a single API call.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Extractor API

$ Details
freemium
Platforms
Windows Browser Web Android iOS Mac OSX Google Chrome Linux Firefox Cross Platform REST API Safari JavaScript iPhone Chrome OS Internet Explorer Windows Phone Python Node JS Ruby Java C PHP .Net Go Swift C++ Docker ReactJS TypeScript
Release Date
2020 March

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Extractor API features and specs

  • Robust API
    We handle IP rotation, retries and JavaScript rendering - you get clean text.
  • News Search
    Search the world's news with a single API call - up to 100 results per request.
  • Extract Everything
    Extract clean text, translate it into 50+ languages and get tons of metadata.
  • Visual Extraction
    Don't want to use the API? Use our visual online tool to paste or upload URLs!
  • Persistent Jobs
    Both our API and online tool allow you to save extracted text to your Jobs page.
  • Quick Start
    Check out the Getting Started guide for a quick overview of the API and the FAQ for more info.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Extractor API videos

Extractor API - Visual Extractor Demo

Category Popularity

0-100% (relative to Userback and Extractor API)
Customer Feedback
100 100%
0% 0
Data Extraction
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Web Scraping API
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Extractor API.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Extractor API

Userback Reviews

We have no reviews of Userback yet.
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Extractor API Reviews

Creating an Automated Text Extraction Workflow โ€” Part 1
The 600 lbs gorilla, Diffbot, comes with a swath of solid APIs but starts at $300, which is ridiculous if youโ€™re just extracting text. Scrapinghubโ€™s News API, Extractor API, and plenty more are better priced if you want an affordable alternative; plus, Extractor API includes a visual online tool for extracting hundreds of articles at once, if you want to do things via UI.
Source: medium.com

Social recommendations and mentions

Extractor API might be a bit more popular than Userback. We know about 3 links to it since March 2021 and only 3 links to Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Extractor API mentions (3)

  • webscraping for sentiment analysis
    Take a look at our webscraping API - should be able to do what you need it to do. https://extractorapi.com/. Source: about 3 years ago
  • Using ChatGPT to build a database from web scraping?
    If you want to make it easier, we built a text extraction tool that can fit a number of use cases https://extractorapi.com/ people are using it instead of GPT for the scraping and then in certain cases feeding the data that comes from here to some broader app/use case. Just another route! Source: about 3 years ago
  • Text Extraction Tool for Training your ChatGPT app
    I'm looking for input on our tool as a pipeline for text data into your own ChatGPT use case. We know you can use ChatGPT API to do the same task, but we've found that to be costly and time-consuming for the text extraction/scraping portion. We've built a cost-effective and quick tool, Extractor API, for that use case. Would love to see what others are using outside of just relying on ChatGPT for text extraction. Source: about 3 years ago

What are some alternatives?

When comparing Userback and Extractor API, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Microlink - Extract structured data from any website

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Schema API - Extract structured content from the semantic web

BugHerd - BugHerd: The Website Feedback Tool for Agencies

CRX Extractor - Get any Chrome Extension source code. Learn and hack!