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Userback VS Ekran System

Compare Userback VS Ekran System and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
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Alternatives Is it good?
Ekran System

Ekran System is an enterprise-grade user monitoring software.

Rating
0 reviews
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Alternatives Is it good?
Hyperview
DCIM software reinvented. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 85

Base details

Website, pricing, platforms and company facts side by side.

Userback
Ekran System
Website userback.io ekransystem.com
Pricing
Freemium Free trial Official pricing
—
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Monitoring Tools Performance Monitoring Infrastructure Monitoring Network Monitoring +1

About Userback and Ekran System

In their own words, as submitted to SaaSHub.

Userback
Ekran System

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Ekran System yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Ekran System 7 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Comprehensive Monitoring
    Ekran System provides detailed user activity monitoring, which includes video recording of sessions, keystroke logging, and application usage. This comprehensive approach helps in identifying and mitigating insider threats.
  • Real-Time Alerts
    The system offers real-time alerting and notifications for suspicious activities based on predefined rules, enabling quicker incident response and reducing potential harm.
  • User Behavior Analytics
    Ekran System features user behavior analytics that help in detecting anomalous actions by creating a baseline of normal behavior, aiding in early identification of security issues.
  • Scalability
    Designed to be scalable, Ekran System can support monitoring for both small businesses and large enterprises without significant changes to the infrastructure.
  • Compliance Support
    It helps companies meet compliance requirements by providing detailed audit logs and reports, critical for regulations like GDPR, HIPAA, and others.
  • Multi-Platform Support
    Offers extensive platform compatibility, supporting Windows, Linux, and Unix systems, which makes it flexible for various IT environments.
  • Easy to Implement
    Ekran System is relatively easy to deploy and configure, often requiring minimal effort from IT administrators.

Possible disadvantages

  • Complex Pricing
    The pricing structure can be complex and may not be fully transparent, which could result in unexpected costs for some businesses.
  • Performance Overhead
    The extensive monitoring features may introduce performance overhead on the monitored systems, which could impact productivity.
  • Learning Curve
    Despite being relatively easy to deploy, mastering all functionalities of Ekran System can require a significant learning curve.
  • Privacy Concerns
    The depth of monitoring provided might raise privacy concerns among employees, necessitating careful handling and clear communication to ensure compliance with privacy laws.
  • Limited Mobile Support
    The system has limited capabilities for monitoring mobile devices, which could be a drawback for organizations with a substantial mobile workforce.
  • Technical Support
    Some users have reported that technical support can be slow to respond, which could be problematic in urgent situations.
  • Resource Intensive
    The system can be resource-intensive, requiring adequate hardware and network resources to function optimally.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Ekran System

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Overall, Ekran System is a reliable and effective tool for organizations looking to enhance their internal security measures. It provides extensive functionalities that can help prevent data breaches and ensure compliance with industry regulations.

Why this product is good

  • Ekran System is considered a good solution for organizations seeking user activity monitoring and insider threat detection. It offers a comprehensive range of features including real-time user activity monitoring, session recording, and privileged access management. Ekran System is designed to mitigate insider threats, ensure compliance with security regulations, and provide detailed audit trails.

Recommended for

  • Organizations with a high risk of insider threats.
  • Companies that need to comply with data security regulations like GDPR or HIPAA.
  • IT departments requiring robust monitoring of user activities and access management.
  • Businesses looking for a scalable solution to manage security across numerous endpoints.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Ekran System 3 videos + Add

Userback Explainer Video

Ekran System Product Demonstration

More videos

  • - Ekran System in 6 minutes - Insider Threat Management Software | Employee Monitoring Software
  • - Meet Ekran System - User Activity Monitoring Software. Monitor server and PC user activity

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Ekran System
100% 100%
Customer Feedback
0% 0%
0% 0%
Monitoring Tools
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Network & Admin
100% 100%

Questions & Answers

As answered by people managing Userback and Ekran System.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Ekran System. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Ekran System 0 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Tracking Ekran System since Mar 2021.

Alternatives to Userback and Ekran System

When comparing Userback and Ekran System, you can also consider the following products.

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