Software Alternatives, Accelerators & Startups

Userback VS CDN77

Compare Userback VS CDN77 and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

CDN77 logo CDN77

Content Delivery Network - website speed acceleration with CDN77. 28+ PoPs, Pay-as-you-go prices, no commitments.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • CDN77 Landing page
    Landing page //
    2023-10-10

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

CDN77 features and specs

  • Global Network Coverage
    CDN77 offers an extensive global network with over 35 points of presence (PoPs) strategically located around the world, ensuring low latency and high-speed content delivery regardless of user location.
  • Real-Time Analytics
    Provides detailed real-time analytics that help you monitor traffic, performance, and error rates, allowing for quick adjustments and optimizations.
  • DDoS Protection
    Includes DDoS protection mechanisms to safeguard your data and website from malicious attacks, ensuring higher uptime and reliability.
  • Flexible Pricing Plans
    Offers flexible pricing options, including pay-as-you-go and custom plans, which can be tailored to fit various budgetary requirements and usage levels.
  • Support for Various Protocols
    Supports a wide range of protocols such as HTTPS, HTTP/2, and IPv6, which can help improve performance and security.
  • Video Streaming Optimization
    Specifically optimized for video streaming, featuring HTTP Live Streaming (HLS) support and real-time content transcoding options.
  • 24/7 Customer Support
    Provides round-the-clock support through multiple channels including chat, email, and phone, ensuring any issues are promptly addressed.

Possible disadvantages of CDN77

  • Complex Setup for Beginners
    The initial setup and configuration can be somewhat complex for users who are not well-versed in networking or CDN technology.
  • Pricing Transparency
    While the pricing is flexible, some users have found it to be somewhat opaque and potentially confusing, especially for larger-scale operations.
  • Limited Free Trial
    The free trial period is relatively short, making it difficult for enterprises to fully evaluate the service before committing.
  • Advanced Features May Require Additional Costs
    Advanced features like real-time analytics and enhanced DDoS protection sometimes come at an additional cost, which might not be clear upfront.
  • Regional Performance Variance
    Although CDN77 has a robust global network, performance can vary depending on the region, with some locations experiencing slower speeds than others.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

CDN77 videos

[Review Tech] Cdn77 review

More videos:

  • Review - [Review Tech] Cdn77 review

Category Popularity

0-100% (relative to Userback and CDN77)
Customer Feedback
100 100%
0% 0
CDN
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Cloud Computing
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and CDN77.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and CDN77

Userback Reviews

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CDN77 Reviews

Top 15 Cloudflare Alternatives: A Complete Guide
CDN77 is a CDN service that offers fast, dependable, and secure delivery of web content and applications. CDN77 supports various types of content, such as static, dynamic, live streaming, video on demand, and large file downloads. CDN77 also provides security features, such as SSL, DDoS protection, and WAF, to protect your web content and applications. Here are its pros and...
10 Top Cloudflare Alternatives for Your Website
Even on the DDoS protection and security front, CDN77 is considered up to the task due largely to the automatic detection and blocking mechanism. It comes with a proprietary Hurricane DDoS solution based on DPDK which helps it monitor traffic, keep a track of attacks and block them fast. The reliable content protection coupled with a host of access management features...
Source: beebom.com
11 Best CDN Providers To Speed Up A Website
CDN77 is known as an innovation frontrunner for deploying the newest features as soon as possible โ€“ such as HTTP/2, Brotli compression or TLS 1.3. There is no surprise why it is counted among the best CDN services in the market today.
Source: mofluid.com
The best CDN providers of 2018 to speed up any website
You get a free Let's Encrypt SSL certificate, and CDN77 is pretty good value for money overall in terms of its per-GB pricing, although itโ€™s not the cheapest outfit weโ€™ve highlighted here. Pricing starts at $0.045 per GB of data for US and European locations, with Asia and Latin America being more expensive. If you want to test the waters, thereโ€™s a 14-day risk-free trial,...

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

CDN77 mentions (0)

We have not tracked any mentions of CDN77 yet. Tracking of CDN77 recommendations started around Mar 2021.

What are some alternatives?

When comparing Userback and CDN77, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

CloudFlare - Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Amazon CloudFront - Amazon CloudFront is a content delivery web service.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

KeyCDN - KeyCDN is a high-performance Content Delivery Network (CDN). Lowest price globally at $0.04/GB with HTTP/2 Support and free Origin Shield.