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Userback VS 99designs

Compare Userback VS 99designs and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
99designs

The #1 marketplace for graphic design, including logo design, web design and other design contests. Start a contest now with 100% Money-Back Guarantee!

Rating
0 reviews
Alternatives Is it good?
ScreenSnap Pro
Stop sharing plain, boring screenshots. Add stunning backgrounds, pro annotations, and instant cloud links — all in one click. Pay once, own it forever. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, 99designs should be more popular than Userback. It has been mentioned 28 times since March 2021.

social mentions
3 vs 28
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
99designs
Website userback.io 99designs.com
Pricing
Freemium Free trial Official pricing
Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Design As A Service Graphic Design Graphic Design Marketplace Work Marketplace +1

About Userback and 99designs

In their own words, as submitted to SaaSHub.

Userback
99designs

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of 99designs yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
99designs 6 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Variety of Designs
    The platform provides access to a wide range of design concepts from multiple designers, increasing the likelihood of finding a design that best fits your needs.
  • Competitive Pricing
    Clients can choose from different pricing packages to fit their budget, with competitive pricing due to the large number of designers.
  • High-Quality Designers
    99designs has a rigorous vetting process, ensuring that many of the designers available on the platform are skilled and experienced.
  • Easy to Use
    The platform is user-friendly, making it easy for clients to post projects, communicate with designers, and review submissions.
  • Global Talent Pool
    Access to a global community of designers provides diverse perspectives and creativity, which can be advantageous for unconventional or unique projects.
  • Fast Turnaround Time
    Clients can receive multiple design submissions quickly, reducing the time it takes to finalize a design.

Possible disadvantages

  • Quality Control
    With a large number of submissions, there is a possibility of receiving a mix of high and low-quality designs, requiring more time for review.
  • Cost Can Add Up
    While there are various pricing packages, opting for a higher level of service or guaranteeing higher prizes can significantly increase costs.
  • Intellectual Property Concerns
    In some cases, there may be concerns about the originality of submitted designs, necessitating thorough checks to ensure designs are not plagiarized.
  • Communication Barriers
    Working with international designers can sometimes result in communication challenges, including language barriers and differing time zones.
  • Non-Refundable Fees
    Some fees, such as those for additional services or premium packages, are non-refundable, even if the design project does not meet expectations.
  • Limited Revisions
    Depending on the selected package, there may be a limit to the number of revisions allowed, which could be restrictive for clients requiring extensive changes.

Analysis

An editorial look at what each product does well and who it suits.

Userback
99designs

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Overall, 99designs is considered a good choice for both designers looking to find work and businesses or individuals seeking design services. It provides a straightforward process for both parties and generally results in creative and satisfying outcomes.

Why this product is good

  • 99designs is a popular platform for freelance designers and businesses to connect. It offers a wide range of design services, from logo and website design to packaging and book covers. Designers compete by submitting their work in response to a client's brief, allowing clients a variety of high-quality design options to choose from. The platform is known for its ease of use, diverse talent pool, and the ability to see multiple designs before making a selection.

Recommended for

    99designs is highly recommended for small to medium-sized businesses, startups, and individuals seeking quality design work and willing to invest in a competitive design process. It's also suitable for freelance designers looking for new opportunities and willing to participate in design contests to showcase their skills.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
99designs 2 videos + Add

Userback Explainer Video

99designs Review: Watch me get a new logo!

More videos

  • - 99Designs Review and Overview

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
99designs
100% 100%
Customer Feedback
0% 0%
0% 0%
Graphic Design
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Work Marketplace
100% 100%

Questions & Answers

As answered by people managing Userback and 99designs.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
99designs no reviews yet

We have no reviews of Userback yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
99designs 28 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago
  • Ask HN: Contest Website for Developers\Designers?
    Https://99designs.com has contest-like feature for designers. I was satisfied with the results when I used them 10 years ago. - Source: Hacker News / about 2 years ago
  • Hi everyone! Is this a good book cover?
    This company is cheaper, but also does good work: Https://99designs.com/. Source: about 3 years ago
  • How do you get a logo for your cool new beer league team?
    99Designs is the contest one I know about. Source: over 3 years ago

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