Software Alternatives & Reviews

updown.io VS Intercom

Compare updown.io VS Intercom and see what are their differences

updown.io logo updown.io

updown.io is a HTTP(S)/TCP/ICMP monitoring service which checks periodically the URL you want and reports back any anomaly.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • updown.io Landing page
    Landing page //
    2023-06-20
  • Intercom Landing page
    Landing page //
    2023-07-05

updown.io videos

No updown.io videos yet. You could help us improve this page by suggesting one.

+ Add video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to updown.io and Intercom)
Website Monitoring
100 100%
0% 0
Customer Support
0 0%
100% 100
Uptime Monitoring
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using updown.io and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare updown.io and Intercom

updown.io Reviews

#10 Best Website Monitoring Tools [2022]
Updown is the last software on our list of best website monitoring tools but that doesn’t mean this tool is in any way lesser than any other monitoring tools described in this article. This tool is specialized in website monitoring and periodic URL availability checking. If any issue is found then Updown uses various communication mediums to alert users about outages or...
Top 13 Best Pingdom Alternatives 2019 to Monitor Websites
Updown.io offers services but in a different style. Instead of purchasing a plan you just need to buy the credits. At first sign up you will get 100,000 credit for free. The good thing is they also let you know how long these credits lasts with the current number of monitors and check frequency. And they are of course offer unbeatable prices. Use credit card, Paypal or...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

updown.io might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

updown.io mentions (7)

  • I'm building an uptime monitoring service for API workflows! Looking for some fedback.
    Each 'step' in a chain of API requests would consume 1 credit. 100% inspired by updown.io's pricing model, which I personally love: https://updown.io/#pricing. Source: 10 months ago
  • How to Monitor a Livestream Broadcast?
    The part I am missing is a way to know when the stream goes down. I've tried updown.io monitoring, using Powershell to query the broadcast URL, but since the stream doesn't actually END, those all continue to see it as up even when its just spinning circles and not showing any actual video. Source: about 1 year ago
  • service status plugin
    For a few bucks a month, we use updown.io and we put our page into an iframe for our server status like this - https://palmcoastdesigns.com/server-status. So not a plugin per say, but, it does what you are after. Source: about 2 years ago
  • Two months in: How the SaaS that was built in 7 days is going
    I always think it's entertaining that the 200th uptime website that charges their users doesn't compare themselves to the actual competitor, it's not pingdom, it's updown, hundred of websites checked for the price of a buck a month: https://updown.io/. Source: over 2 years ago
  • Build a CDN in about 5 hours
    That's server failure, and it's easy to spot. Internet burps are harder to detect. You'll need to run external health checks, from multiple locations. It's easy to get basic, multi-perspective monitoring – we use Datadog and updown.io, and we're building out our own half-built home grown service. You're not asking for much more than what cURL will tell you. Again: the thing you're super wary about in a CDN is a... - Source: dev.to / almost 3 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing updown.io and Intercom, you can also consider the following products

UptimeRobot - Free Website Uptime Monitoring

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

Drift - A messaging app that helps you grow your business.