Unthread is a Slack-native customer support platform. We help companies to scale up their B2B support inside of Slack across shared channels, email, in-app chat and more without ever leaving Slack.
As companies move from email to Slack for support, messages often slip through the cracks. Unthread lets you set responders, expected response time, and escalation policies per customer to be sure the right people are notified and issues are always resolved quickly.
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Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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