Software Alternatives, Accelerators & Startups

Untangle VS Intercom

Compare Untangle VS Intercom and see what are their differences

Untangle logo Untangle

Untangle is a platform for deploying network based applications.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Untangle Landing page
    Landing page //
    2023-10-13
  • Intercom Landing page
    Landing page //
    2023-07-05

Untangle videos

Untangle Firewall Review

More videos:

  • Review - Firewall Comparison, Which Ones We Use and Why We Use Them: Untangle / pfsense / Ubiquiti
  • Review - How I use Untangle to Secure my Home Environment Pt.1

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Untangle and Intercom)
Operating Systems
100 100%
0% 0
Customer Support
0 0%
100% 100
Perimeter Security And Firewalls
CRM
0 0%
100% 100

User comments

Share your experience with using Untangle and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Untangle and Intercom

Untangle Reviews

10 Best Free Firewall Software for Windows in 2024
The last software on our list of Best Free Firewall software for windows is Untangle. It is an open-source firewall and it simplifies network security with a single, modular, software platform designed according to the needs of your organization. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment...
Best pfSense Software Alternatives and Competitors
Untangle is a well-liked router OS that comes in both free and commercial iterations. But the free version has certain limitations. It's simple to set up and operate and has an intuitive UI. Excellent reports and dashboards are included. Before deciding on Untangle, you should look at its features and cost. There is a subscription model for the premium offerings. Arguments...
Best free Linux router and firewall distributions of 2023
Untangle NG Firewall is truly great software with many happy users. However, we don't recommend it because the free version is very limited, and the operating system constantly incentivizes the users to upgrade to a paid subscription to unlock the cool functionality. The cheapest license is $50 USD/year.
Source: teklager.se
Top 7 pfSense Alternatives
Untangle is another popular router OS that has free and paid versions. Unfortunately, the free version is somewhat limited, but it may work for you. It has a good user interface, and it is relatively easy to install and use. It also has a great set of reports and dashboards. Make sure and do your research on features and pricing before committing to Untangle. The paid...
A Feast of Linux-Based Routers
Untangle can help protect, control, and monitor the online activities of small businesses, schools, and homes. It can be installed and run on a dedicated PC or ran inside Windows. Its core features are open source and licensed under the GNU Public License v2 (GPLv2).

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Untangle. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Untangle mentions (4)

  • What happened to Untangle
    I logged into untangle.com for the first time in a LONG time to see if there were any updates to reporting and was curious why it is now the Arista "Edge threat management" page! Did I miss something?? I don't recall any emails, etc from Untangle. Source: over 1 year ago
  • Untangle NGFW site down
    Anyone else having this issue? untangle.com. Source: almost 2 years ago
  • "Sign in with Google" is broken
    Not a valid origin for the client: https://untangle.com has not been registered for client ID 1091873417511-s8mjl92mst5n2i6ku8je0nekj3eqsroi.apps.googleusercontent.com. Please go to https://console.developers.google.com/ and register this origin for your project's client ID. Source: over 2 years ago
  • Corporate IT departments block AD domains
    Untangle.com would be good example of what we might select if you're into tech stuff. the filtering isn't in the free version anymore unfortunately. Source: about 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Untangle and Intercom, you can also consider the following products

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ClearOS - A very good alternative for Windows Server, for free

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OPNsense - OPNsense® you next open source firewall. Free Download. High-end Security Made Easy™. Offers Intrusion Prevention, Captive Portal, Traffic Shaping and more.

Drift - A messaging app that helps you grow your business.