Unroll.me Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Unroll.me mentions (62)

• What small things did you do to prepare....

  Thought I would drop this here for those looking to unsubscribe. Doesn't work 100% but has helped me clean a lot out. https://unroll.me/. Source: 12 months ago

• I don't think the world is ready for Code Interpreter.

  Hey. I hope you get access to it soon. I'm developing a plugin similar to unroll.me - it will help you to unsubscribe from those unwanted pesky emails automatically. To be honest, I'm developing this for myself, I'm not sure if I would even release it publicly since most people are not comfortable sharing email access with 3rd parties (and rightfully so). Source: 12 months ago

• I keep getting brute force emails from tons of websites, what do I do?

  Most of these are just newsletters and typical spam. They have your email to send you this stuff from when you made your old accounts. You can unsubscribe from each service manually (usually a small "unsubscribe" link at the bottom of each email). Or try this tool to unsubscribe from most of them quickly. Source: about 1 year ago

• Drowning in the overwhelm of ignored (80k email) notifications.. say less 🧾🚮

  Another vote for unroll.me. Only way I'm able to handle my email. Source: about 1 year ago

• LPTrequest: is there a site or app one which you can see every company/site the has your e-mail

  Have you ever used https://unroll.me/ ? Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago