UnitLook VS SuperOps

Compare UnitLook VS SuperOps and see what are their differences

Rating: 0 reviews
Pricing: Paid €4 / Monthly (Per active user, billed monthly. Access to all core modules.)

Rating: 0 reviews

NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. sponsored

Which is more popular?

Based on our record, SuperOps seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions: 0 vs 2
Professional Services Automation popularity: 100% vs 0%
alternatives listed: 23 vs 45

Base details

Website, pricing, platforms and company facts side by side.

	UnitLook	SuperOps
Website	unitlook.com	superops.com
Pricing	Paid €4 / Monthly (Per active user, billed monthly. Access to all core modules.) Official pricing	Official pricing
Platforms	Web	—
Company	Startup from Croatia · 1 - 9 employees · 2021	—
Listed in	Professional Services Automation Project Management Time Tracking PSA Task Management Productivity Work Management +4	IT Asset Management PSA MSP Automation Contract Management Help Desk +3

About UnitLook and SuperOps

In their own words, as submitted to SaaSHub.

UnitLook

SuperOps

Unified PSA and work management software for agencies and IT firms. UnitLook combines ticketing, project management, time tracking, and leave management into one system, so agencies and IT firms stop juggling five separate tools to run client work. Core modules Ticketing: Centralized request...

Features and specs

What each product offers, as listed by its team.

UnitLook 10 features

SuperOps 5 features

Ticketing
Centralized system for client requests and internal tasks, with communication threads, priority/status filtering, and automatic email notifications.
Project Management
Gantt-chart based planning with milestones, task dependencies, employee workload view, and deadline overrun alerts.
Capacity Planning
Weekly and monthly team scheduler where managers assign work and employees plan their own week, with overcapacity warnings.
Time Tracking
Drag-and-drop weekly time entry against tickets and projects, with per-employee analytics and automatic rate/billing calculation.
Leave Management
Digital requests for vacation, sick leave, and other absences, with one-click approvals, team availability calendar, and automatic balance tracking.
Client Portal
Role-based access (Admin, Manager, Employee, Client) so clients can track only their own tickets without seeing internal notes.
Reporting & Export
Client-ready and management reports by project, client, or employee, exportable to Excel and PDF.
Email-to-Ticket
Automatic ticket creation from inbound email via SMTP/IMAP, with notifications routed to the right team members.
Calendar Sync
Two-way sync with Google Calendar and Outlook for deadlines and scheduling.
API & Webhooks
REST API and webhook support for custom integrations with ERP and other business systems.

User-Friendly Interface
SuperOps offers an intuitive and easy-to-navigate interface that can be accessed with minimal training, making it user-friendly for IT and service management teams.
Comprehensive ITSM Tools
This platform provides an extensive set of IT Service Management (ITSM) tools, allowing businesses to efficiently handle IT operations and workflows in one unified environment.
Automation Capabilities
SuperOps includes automation features that simplify repetitive tasks, thereby saving time and reducing the potential for human errors in processes.
Integration Options
The platform offers seamless integration with various third-party tools and services, enhancing its functionality and allowing users to have a more cohesive IT ecosystem.
Scalability
SuperOps can scale according to the size of the business, providing flexibility for growth and adjusting resources as necessary.

Videos

Walkthroughs and reviews on video.

UnitLook 0 videos + Add

SuperOps 5 videos + Add

No UnitLook videos yet. You could help us improve this page by suggesting one.

Introducing SuperOps.ai, the new-age PSA-RMM solution for MSPs

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

UnitLook

SuperOps

100% 100%

Professional Services Automation

0% 0%

MSP

100% 100%

Project Management

0% 0%

IT Asset Management

100% 100%

Questions & Answers

As answered by people managing UnitLook and SuperOps.

What makes your product unique?

UnitLook's answer

UnitLook is built to be modular: teams use only the modules they actually need, and can adjust attributes, statuses, and reports themselves without custom development. It is designed so users can use only the modules they actually need, with some functionality adjustable through settings. The idea is that business software often becomes a problem when it forces a company to adapt to the tool, instead of the tool supporting how the company actually works

Why should a person choose your product over its competitors?

UnitLook's answer

Most PSA/project tools solve one piece — tickets, or time tracking, or planning — in isolation. Companies today use dozens of different tools, but key data stays scattered across Excel, email, ERP systems, and communication apps, leading managers to make decisions intuitively rather than knowing which projects, clients, or processes actually generate profit. UnitLook connects communication, tasks, time, and leave in one system so that data doesn't fragment across five subscriptions.

How would you describe the primary audience of your product?

UnitLook's answer

IT companies and digital agencies that run project-based work and need to see which clients and projects are actually profitable. The platform was built for companies and digital agencies that struggle to know how profitable their projects really are, where the core problem is not a lack of tools but a lack of clear, connected data.

What's the story behind your product?

UnitLook's answer

Igor Lišinski is the owner of UnitPick, with over 20 years of experience in software and business systems development, having started as a backend and frontend developer before moving into leading development on broader business solutions, from ERP systems to specific business process applications; he currently also works as head of the development department at Svam Plus, a company building its own ERP system, Opera Opus. UnitLook was built gradually, mostly through persistent work in his free time, to solve a problem he had encountered for years professionally — noticing that companies don't suffer from a lack of tools, but from a lack of clear, connected data.

User comments

Share your experience with using UnitLook and SuperOps. For example, how are they different and which one is better?

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

UnitLook 0 mentions

SuperOps 2 mentions

Tracking UnitLook since Jul 2026.

RMM
Chris from SuperOps.ai here. I would definitely suggest you to have a look at SuperOPs PSA&RMM platform as you are looking an affordable and modern solution to kick start your business. We do also have special offers for the start up. So... Source: over 4 years ago
Looking for something to pair with Connectwise Control (Screen connect)
Bluetrait.io might be something to look into (Free for the first 50 endpoints as well). I had it set up for Screen Connect integration as an initial agent task after first install. superops.ai also has Screen Connect integration. Source: almost 5 years ago

Alternatives to UnitLook and SuperOps

When comparing UnitLook and SuperOps, you can also consider the following products.

Accelo
Accelo is an AI-powered Professional Services Automation (PSA) platform that unifies pipeline, projects, resources, and financials in one connected system — built for firms where people are the product.

Compare Accelo to UnitLook or SuperOps:

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Atera
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Compare Atera to UnitLook or SuperOps:

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BigTime.net
BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.

Compare BigTime.net to UnitLook or SuperOps:

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NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to UnitLook or SuperOps:

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Scoro
Scoro is an end-to-end business management software solution for professional and creative services that helps to streamline work and eliminate routine tasks.

Compare Scoro to UnitLook or SuperOps:

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ConnectWise Automate
Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Compare ConnectWise Automate to UnitLook or SuperOps:

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