Software Alternatives, Accelerators & Startups

UnitLook VS OnePatch

Compare UnitLook VS OnePatch and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UnitLook logo UnitLook

Unified PSA and work management software for agencies and IT firms

OnePatch logo OnePatch

Make Selling Online Easy
  • UnitLook UnitLook Analytics Dashboard: Comprehensive Ticket and Request Overview
    UnitLook Analytics Dashboard: Comprehensive Ticket and Request Overview //
    2026-07-27
  • UnitLook UnitLook Ticket Creation Trends & Historical Activity Analytics
    UnitLook Ticket Creation Trends & Historical Activity Analytics //
    2026-07-27
  • UnitLook UnitLook Time Tracking Dashboard: Billable Hours & Resource Utilization
    UnitLook Time Tracking Dashboard: Billable Hours & Resource Utilization //
    2026-07-27
  • UnitLook UnitLook Ticket Calendar View: Interactive Request Scheduling and Deadline Tracking
    UnitLook Ticket Calendar View: Interactive Request Scheduling and Deadline Tracking //
    2026-07-27
  • UnitLook UnitLook Gantt Chart: Visual Project Planning and Roadmap Timelines
    UnitLook Gantt Chart: Visual Project Planning and Roadmap Timelines //
    2026-07-27
  • UnitLook UnitLook Request Hub: Centralized Request Management and Detailed Client Auditing
    UnitLook Request Hub: Centralized Request Management and Detailed Client Auditing //
    2026-07-27
  • UnitLook UnitLook Resource Scheduling: Multi-Employee Calendar and Active Task Tracking
    UnitLook Resource Scheduling: Multi-Employee Calendar and Active Task Tracking //
    2026-07-27
  • UnitLook UnitLook Work Week Planner: Granular Hourly Task Distribution and Calendar Tracking
    UnitLook Work Week Planner: Granular Hourly Task Distribution and Calendar Tracking //
    2026-07-27
  • UnitLook UnitLook Monthly Overview: Multi-Employee Timesheet Matrix and Absence Tracking
    UnitLook Monthly Overview: Multi-Employee Timesheet Matrix and Absence Tracking //
    2026-07-27
  • UnitLook UnitLook Reports Hub: Comprehensive B2B Analytics and BI Reporting Suite
    UnitLook Reports Hub: Comprehensive B2B Analytics and BI Reporting Suite //
    2026-07-27

Unified PSA and work management software for agencies and IT firms.

UnitLook combines ticketing, project management, time tracking, and leave management into one system, so agencies and IT firms stop juggling five separate tools to run client work.

Core modules

  • Ticketing: Centralized request management with client and internal tickets, communication threads, priority filtering, and automatic email notifications.
  • Projects: Gantt-based planning with milestones, task dependencies, employee workload visibility, and deadline alerts.
  • Capacity Planning: Weekly and monthly scheduling for teams, with manager-assigned and self-planned work, plus overcapacity warnings.
  • Time Tracking: Drag-and-drop time entry against tickets and projects, with per-employee analytics and automatic rate calculation.
  • Leave Management: Digital leave requests, one-click approvals, team availability calendar, and automatic balance tracking.

Why teams switch to UnitLook

  • Replace ticketing, PM, time tracking, planning, and leave tools with one system
  • Role-based access (Admin, Manager, Employee, Client) with a client portal
  • Email-to-ticket automation and calendar sync (Google/Outlook)
  • REST API and webhooks for custom integrations
  • Client-ready reports and Excel/PDF export
  • Fully responsive, works on desktop, tablet, and mobile

Who it's for

IT service providers, digital agencies, and consultancies that need ticketing, delivery tracking, and workforce management in one place, without paying per-user across multiple platforms.

Pricing

Plans start at โ‚ฌ129/month for up to 5 users, scaling to unlimited users on the Business plan. No per-user fees, no contract lock-in.

  • OnePatch Landing page
    Landing page //
    2023-09-29

OnePatch is multi-purpose software solution for e-commerce retailers who sell on multiple online selling platforms. With OnePatch, sellers have the solution to organise their product stock, manage their online orders, shipping and accounts all from one simple and effective system, saving valuable time and expanding business growth.

UnitLook

$ Details
paid โ‚ฌ4 / Monthly (Per active user, billed monthly. Access to all core modules.)
Platforms
Web
Release Date
2021 January
Startup details
Country
Croatia
City
Zagreb
Founder(s)
Igor Liลกinski
Employees
1 - 9

OnePatch

$ Details
free ยฃ100 / Usage
Platforms
-
Release Date
2022 March

UnitLook features and specs

  • Ticketing
    Centralized system for client requests and internal tasks, with communication threads, priority/status filtering, and automatic email notifications.
  • Project Management
    Gantt-chart based planning with milestones, task dependencies, employee workload view, and deadline overrun alerts.
  • Capacity Planning
    Weekly and monthly team scheduler where managers assign work and employees plan their own week, with overcapacity warnings.
  • Time Tracking
    Drag-and-drop weekly time entry against tickets and projects, with per-employee analytics and automatic rate/billing calculation.
  • Leave Management
    Digital requests for vacation, sick leave, and other absences, with one-click approvals, team availability calendar, and automatic balance tracking.
  • Client Portal
    Role-based access (Admin, Manager, Employee, Client) so clients can track only their own tickets without seeing internal notes.
  • Reporting & Export
    Client-ready and management reports by project, client, or employee, exportable to Excel and PDF.
  • Email-to-Ticket
    Automatic ticket creation from inbound email via SMTP/IMAP, with notifications routed to the right team members.
  • Calendar Sync
    Two-way sync with Google Calendar and Outlook for deadlines and scheduling.
  • API & Webhooks
    REST API and webhook support for custom integrations with ERP and other business systems.

OnePatch features and specs

  • Centralized Platform
    OnePatch offers a centralized platform to manage multiple e-commerce stores, which can save time and reduce the complexity of handling different accounts separately.
  • Inventory Management
    It provides efficient inventory management tools that help businesses track stock levels across all connected platforms in real-time, reducing the risk of overselling.
  • Order Processing
    The system streamlines order processing by synchronizing orders from various channels, which can enhance fulfillment efficiency and customer satisfaction.
  • Multichannel Support
    OnePatch supports integration with multiple e-commerce platforms and marketplaces, allowing businesses to expand their reach effectively.
  • User-Friendly Interface
    The software is designed with an intuitive user interface, making it easier for users to navigate and manage their e-commerce operations.
  • Automation Features
    It includes automation features that reduce manual work, such as automated order updates and inventory syncing, freeing up more time for strategic tasks.

Possible disadvantages of OnePatch

  • Pricing Structure
    Depending on the size of the business and the number of integrations required, the cost can be relatively high for small businesses compared to similar tools.
  • Learning Curve
    Despite its user-friendly design, new users may still face a learning curve, especially when integrating multiple channels and configuring custom settings.
  • Limited Advanced Features
    Some businesses may find that OnePatch lacks certain advanced features needed for more complex operations, requiring additional tools or software.
  • Customer Support
    While support is available, there may be limitations in response time or availability, which can be challenging for businesses in urgent need of assistance.
  • Dependency on Internet Connection
    As a cloud-based solution, OnePatch requires a stable internet connection to function effectively, which could be a drawback in areas with unreliable connectivity.

UnitLook videos

No UnitLook videos yet. You could help us improve this page by suggesting one.

Add video

OnePatch videos

Multi Channel Ecommerce Invoicing

More videos:

  • Review - Multi-channel E-commerce Integration
  • Review - Multi Channel Ecommerce Inventory Management | Best Inventory Management Software | OnePatch
  • Review - How Does OnePatch Manage OnBuy Integration | Multi-Channel Ecommerce Software | OnePatch
  • Review - Best Multichannel Listing Software | Multi Channel Ecommerce Product Listing Tool | OnePatch

Category Popularity

0-100% (relative to UnitLook and OnePatch)
Project Management
100 100%
0% 0
eCommerce Software
0 0%
100% 100
Professional Services Automation
eCommerce
0 0%
100% 100

Questions & Answers

As answered by people managing UnitLook and OnePatch.

What makes your product unique?

UnitLook's answer

UnitLook is built to be modular: teams use only the modules they actually need, and can adjust attributes, statuses, and reports themselves without custom development. It is designed so users can use only the modules they actually need, with some functionality adjustable through settings. The idea is that business software often becomes a problem when it forces a company to adapt to the tool, instead of the tool supporting how the company actually works

Why should a person choose your product over its competitors?

UnitLook's answer

Most PSA/project tools solve one piece โ€” tickets, or time tracking, or planning โ€” in isolation. Companies today use dozens of different tools, but key data stays scattered across Excel, email, ERP systems, and communication apps, leading managers to make decisions intuitively rather than knowing which projects, clients, or processes actually generate profit. UnitLook connects communication, tasks, time, and leave in one system so that data doesn't fragment across five subscriptions.

How would you describe the primary audience of your product?

UnitLook's answer

IT companies and digital agencies that run project-based work and need to see which clients and projects are actually profitable. The platform was built for companies and digital agencies that struggle to know how profitable their projects really are, where the core problem is not a lack of tools but a lack of clear, connected data.

What's the story behind your product?

UnitLook's answer

Igor Liลกinski is the owner of UnitPick, with over 20 years of experience in software and business systems development, having started as a backend and frontend developer before moving into leading development on broader business solutions, from ERP systems to specific business process applications; he currently also works as head of the development department at Svam Plus, a company building its own ERP system, Opera Opus. UnitLook was built gradually, mostly through persistent work in his free time, to solve a problem he had encountered for years professionally โ€” noticing that companies don't suffer from a lack of tools, but from a lack of clear, connected data.

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What are some alternatives?

When comparing UnitLook and OnePatch, you can also consider the following products

Accelo - Accelo is an AI-powered Professional Services Automation (PSA) platform that unifies pipeline, projects, resources, and financials in one connected system โ€” built for firms where people are the product.

BigTime.net - BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.

Scoro - Scoro is an end-to-end business management software solution for professional and creative services that helps to streamline work and eliminate routine tasks.

Avaza - Beautiful Projects, Timesheets, Expenses, Quotes & Invoices for Small Businesses

Productive.io - Manage your entire agency with one tool. Productive integrates your sales pipeline, scheduling, time tracking, collaboration, invoicing and profitability reporting.

Harvest - Simple time tracking, fast online invoicing, and powerful reporting software. Simplify employee timesheets and billing. Get started for free.