Software Alternatives, Accelerators & Startups

UnitLook VS Accelo

Compare UnitLook VS Accelo and see what are their differences

UnitLook logo UnitLook

Unified PSA and work management software for agencies and IT firms

Accelo logo Accelo

Accelo is an AI-powered Professional Services Automation (PSA) platform that unifies pipeline, projects, resources, and financials in one connected system โ€” built for firms where people are the product.
  • UnitLook UnitLook Analytics Dashboard: Comprehensive Ticket and Request Overview
    UnitLook Analytics Dashboard: Comprehensive Ticket and Request Overview //
    2026-07-27
  • UnitLook UnitLook Ticket Creation Trends & Historical Activity Analytics
    UnitLook Ticket Creation Trends & Historical Activity Analytics //
    2026-07-27
  • UnitLook UnitLook Time Tracking Dashboard: Billable Hours & Resource Utilization
    UnitLook Time Tracking Dashboard: Billable Hours & Resource Utilization //
    2026-07-27
  • UnitLook UnitLook Ticket Calendar View: Interactive Request Scheduling and Deadline Tracking
    UnitLook Ticket Calendar View: Interactive Request Scheduling and Deadline Tracking //
    2026-07-27
  • UnitLook UnitLook Gantt Chart: Visual Project Planning and Roadmap Timelines
    UnitLook Gantt Chart: Visual Project Planning and Roadmap Timelines //
    2026-07-27
  • UnitLook UnitLook Request Hub: Centralized Request Management and Detailed Client Auditing
    UnitLook Request Hub: Centralized Request Management and Detailed Client Auditing //
    2026-07-27
  • UnitLook UnitLook Resource Scheduling: Multi-Employee Calendar and Active Task Tracking
    UnitLook Resource Scheduling: Multi-Employee Calendar and Active Task Tracking //
    2026-07-27
  • UnitLook UnitLook Work Week Planner: Granular Hourly Task Distribution and Calendar Tracking
    UnitLook Work Week Planner: Granular Hourly Task Distribution and Calendar Tracking //
    2026-07-27
  • UnitLook UnitLook Monthly Overview: Multi-Employee Timesheet Matrix and Absence Tracking
    UnitLook Monthly Overview: Multi-Employee Timesheet Matrix and Absence Tracking //
    2026-07-27
  • UnitLook UnitLook Reports Hub: Comprehensive B2B Analytics and BI Reporting Suite
    UnitLook Reports Hub: Comprehensive B2B Analytics and BI Reporting Suite //
    2026-07-27

Unified PSA and work management software for agencies and IT firms.

UnitLook combines ticketing, project management, time tracking, and leave management into one system, so agencies and IT firms stop juggling five separate tools to run client work.

Core modules

  • Ticketing: Centralized request management with client and internal tickets, communication threads, priority filtering, and automatic email notifications.
  • Projects: Gantt-based planning with milestones, task dependencies, employee workload visibility, and deadline alerts.
  • Capacity Planning: Weekly and monthly scheduling for teams, with manager-assigned and self-planned work, plus overcapacity warnings.
  • Time Tracking: Drag-and-drop time entry against tickets and projects, with per-employee analytics and automatic rate calculation.
  • Leave Management: Digital leave requests, one-click approvals, team availability calendar, and automatic balance tracking.

Why teams switch to UnitLook

  • Replace ticketing, PM, time tracking, planning, and leave tools with one system
  • Role-based access (Admin, Manager, Employee, Client) with a client portal
  • Email-to-ticket automation and calendar sync (Google/Outlook)
  • REST API and webhooks for custom integrations
  • Client-ready reports and Excel/PDF export
  • Fully responsive, works on desktop, tablet, and mobile

Who it's for

IT service providers, digital agencies, and consultancies that need ticketing, delivery tracking, and workforce management in one place, without paying per-user across multiple platforms.

Pricing

Plans start at โ‚ฌ129/month for up to 5 users, scaling to unlimited users on the Business plan. No per-user fees, no contract lock-in.

  • Accelo Capacity & Resource Planning
    Capacity & Resource Planning //
    2026-06-09
  • Accelo Business Intelligence
    Business Intelligence //
    2026-06-09
  • Accelo Project Financials
    Project Financials //
    2026-06-09
  • Accelo Project Management
    Project Management //
    2026-06-09

Most PSA platforms tell you what happened. Accelo shows you what's coming.

Professional services firms lose revenue every day through untracked hours, scope creep, misallocated resources, and manual processes โ€” and most don't find out until the damage is done. 42% of professional services organizations have some form of revenue leakage. 1 in 4 projects misses its deadline. Only 9% of professional services leaders fully trust their data.

Accelo closes those gaps with AI embedded across the full service delivery lifecycle โ€” not bolted on. It captures billable time automatically, flags projects drifting off-track before the deadline passes, identifies capacity shortfalls weeks out, and surfaces margin risk before the project closes.

UnitLook

$ Details
paid โ‚ฌ4.0 / Monthly (Per active user, billed monthly. Access to all core modules.)
Platforms
Web
Release Date
2021 January
Startup details
Country
Croatia
City
Zagreb
Founder(s)
Igor Liลกinski
Employees
1 - 9

Accelo

Website
accelo.com
$ Details
Platforms
Browser Android iOS Web Cloud
Release Date
2011 June
Startup details
Country
United States
State
Colorado
City
Denver
Employees
100 - 249

UnitLook features and specs

  • Ticketing
    Centralized system for client requests and internal tasks, with communication threads, priority/status filtering, and automatic email notifications.
  • Project Management
    Gantt-chart based planning with milestones, task dependencies, employee workload view, and deadline overrun alerts.
  • Capacity Planning
    Weekly and monthly team scheduler where managers assign work and employees plan their own week, with overcapacity warnings.
  • Time Tracking
    Drag-and-drop weekly time entry against tickets and projects, with per-employee analytics and automatic rate/billing calculation.
  • Leave Management
    Digital requests for vacation, sick leave, and other absences, with one-click approvals, team availability calendar, and automatic balance tracking.
  • Client Portal
    Role-based access (Admin, Manager, Employee, Client) so clients can track only their own tickets without seeing internal notes.
  • Reporting & Export
    Client-ready and management reports by project, client, or employee, exportable to Excel and PDF.
  • Email-to-Ticket
    Automatic ticket creation from inbound email via SMTP/IMAP, with notifications routed to the right team members.
  • Calendar Sync
    Two-way sync with Google Calendar and Outlook for deadlines and scheduling.
  • API & Webhooks
    REST API and webhook support for custom integrations with ERP and other business systems.

Accelo features and specs

  • Client & Contacts Database
  • Microsoft 365 and Google Contact Synchronization
  • Microsoft 365 and Google Calendar Synchronization
  • Tasks & Checklists
  • Task Boards
  • Client Email Sync
  • Client Activity Feed
  • Smart Timesheets
  • Web & Mobile Timers
  • Files & Attachments
  • Client Requests & Shared Inbox
  • Client Asset Database
  • Custom Fields & Tags
  • Dynamic Resource Scheduling
  • Scheduling & Workload Dashboard
  • Profitability & Utilization Dashboards
  • Resource Booking
  • Rules & Triggers
  • Activity Templates
  • Work Templates
  • Approvals
  • Signoffs
  • Client Portal
  • Divisions
  • Custom Statuses & Workflows
  • Materials & Expenses
  • Formulas & Calculated Fields
  • iOS and Android Apps
  • Branded Workspace
  • Standard Security (Encryption)
  • Enhanced Security (2FA, SSO)
  • Community Support
  • Email Support
  • Chat & Phone Support
  • Contractors
  • Sales Opportunity Management
  • Sales Tasks
  • Sales Activity
  • Custom Sale Fields & Dates
  • Advanced Search, Filtering & Saved Lists
  • Quotes Creation & Sending
  • Interactive Gantt Chart Quoting
  • Fixed, Variable & Mixed Quotes
  • Defined & Role-based Billable Rates
  • Real-time Value & Pipeline Tracking
  • Sales Velocity & Time Spent Tracking
  • Quote Templates
  • Convert Quotes to Projects
  • Resource Scheduling & Booking
  • Sales Triggers & Notifications
  • Custom Sale Statuses & Workflows
  • Quote Materials
  • Adaptive Project Management
  • Project Milestones & Tasks
  • Record Notes & Schedule Meetings
  • Automated Project Time Logging
  • Custom Project Fields and Dates
  • Advanced Search, Filtering & Saved Lists
  • Advanced Project Dependencies
  • Dynamic Project Scheduling
  • Interactive Gantt Chart Planning
  • Fixed, Variable & Mixed Budgets
  • Defined & Role-based Billable Rates
  • Real-Time Budget & Timeline Tracking
  • Forecast Budget, Profitability & Timeline
  • Allocate Time & Value to Retainers
  • Invoice Based on Budget or Progress
  • Resource Scheduling & Booking
  • Project Triggers & Notifications
  • Project Plan Templates
  • Project Time Approvals
  • Project Client Signoffs
  • Custom Project Statuses & Workflows
  • Project Rate Cards
  • Project Materials & Expenses
  • Client Ticket Management
  • Ticket Tasks
  • Automated Ticket Time Logging
  • Ticket Activity
  • Custom Ticket Fields & Dates
  • Advanced Search, Filtering & Saved Lists
  • Custom Categories & Resolutions
  • Fixed, Variable & Mixed Budgets
  • Defined & Role-based Billable Rates
  • Forecast Budget, Profitability & Timeline
  • Ticket Age & Time Spent Tracking
  • Allocate Time & Value to Retainers
  • Invoice Based on Budget or Progress
  • Resource Scheduling & Booking
  • Tickets Triggers & Notifications
  • Ticket Client Signoffs
  • Custom Ticket Statuses & Workflows
  • Ticket Materials & Expenses
  • Client Retainer Management
  • Recurring Tasks
  • Record Notes & Schedule Meetings
  • Automated Retainer Time Logging
  • Custom Project Fields & Dates
  • Advanced Search, Filtering & Saved Lists
  • Smart Task Scheduling
  • Fixed, Variable & Mixed Budgets
  • Defined & Role-based Billable Rates
  • Real-Time Budget Tracking
  • Forecast Budget & Profitability
  • Allocate Time & Value from Projects
  • Allocate Time & Value from Tickets
  • Invoice based on Budget or Progress
  • Resource Scheduling & Booking
  • Retainer Triggers & Notifications
  • Retainer Time Approvals
  • Custom Retainer Statuses & Workflows
  • Multiple Retainer Templates
  • Retainer Materials
  • Automated Retainer Billing
  • Create & Send Invoices
  • Create & Send Purchases
  • Invoice for Services
  • Invoice with Work Logs
  • Invoice Statements
  • Invoice Payment Reminders
  • Invoice Payments
  • Purchase Payments
  • Online Credit-Card Payments
  • Xero integration
  • QuickBooks Online Integration
  • Bulk Client Invoicing
  • Invoice Templates
  • Purchase Templates
  • Invoice for Materials and Expenses
  • Customized Client Terms & Tax
  • Invoices on Projects
  • Purchases on Projects
  • Invoices on Tickets
  • Purchases on Tickets
  • Invoices on Retainers
  • Purchases on Retainers
  • Client Work - Time & Value
  • Client Profitability - Budget, Current & Forecast
  • Client Revenue
  • Client Assets
  • Task Budget Analysis
  • Task Overdue Report
  • Team Member Performance Dashboard
  • Billable Time and Value Analysis
  • Missing Time
  • Financials - Revenue Analysis
  • Financials - Revenue Forecast
  • Financials - Invoices & Receivables
  • Financials - Time to Pay
  • Financials - Purchases
  • Financials - Materials
  • Financials - Expenses
  • Task on Projects, Tickets & Retainers
  • Sales by Client
  • Sales Pipeline
  • Sales Activity
  • Projects by Client
  • Project Work in Progress
  • Project Profitability
  • Project Budgets and Deadlines
  • Planned vs Actual
  • Open Tickets & Requests
  • Overdue Tickets
  • Time to Respond & Resolve
  • Retainers by Client
  • Retainer Revenue Forecast
  • Expiring Retainers

Analysis of Accelo

Overall verdict

  • Accelo is generally considered a good option for small to medium-sized businesses that need an all-in-one solution to manage their client work from start to finish. It is especially praised for its user-friendly interface and robust feature set, which can simplify complex processes.

Why this product is good

  • Accelo is a comprehensive project management and client work management platform designed for professional services businesses. It offers features such as task management, time tracking, billing, client relationship management, and project collaboration. The platform integrates well with other tools and provides automation capabilities to improve efficiency and streamline workflow for service delivery.

Recommended for

  • Professional service firms
  • Consulting agencies
  • Marketing agencies
  • IT service businesses
  • Firms looking for an integrated project management and CRM solution

Category Popularity

0-100% (relative to UnitLook and Accelo)
Professional Services Automation
CRM
0 0%
100% 100
Project Management
8 8%
92% 92
Time Tracking
100 100%
0% 0

Questions & Answers

As answered by people managing UnitLook and Accelo.

Why should a person choose your product over its competitors?

UnitLook's answer

Most PSA/project tools solve one piece โ€” tickets, or time tracking, or planning โ€” in isolation. Companies today use dozens of different tools, but key data stays scattered across Excel, email, ERP systems, and communication apps, leading managers to make decisions intuitively rather than knowing which projects, clients, or processes actually generate profit. UnitLook connects communication, tasks, time, and leave in one system so that data doesn't fragment across five subscriptions.

Accelo's answer:

If you're a professional services firm running on a mix of project tools, spreadsheets, and separate billing software, Accelo replaces that stack with a single connected platform โ€” and adds AI intelligence the point solutions can't replicate.

Accelo is also the only PSA that handles both project-based and recurring/retainer work in one system, with billing models for T&M, fixed-fee, retainer, and mixed engagements. For firms running multiple contract types across a diverse client base, that flexibility alone eliminates a significant operational headache.

What makes your product unique?

UnitLook's answer

UnitLook is built to be modular: teams use only the modules they actually need, and can adjust attributes, statuses, and reports themselves without custom development. It is designed so users can use only the modules they actually need, with some functionality adjustable through settings. The idea is that business software often becomes a problem when it forces a company to adapt to the tool, instead of the tool supporting how the company actually works

Accelo's answer:

Most PSA platforms are built around reporting โ€” they tell you what happened last month. Accelo is built around prediction: it shows you what's coming before it becomes a problem.

The core difference is embedded AI across the full service delivery lifecycle. Rather than a reporting layer bolted on top, Accelo's AI is woven into every stage โ€” from pipeline to project delivery to invoicing. It captures billable time in the background, flags projects drifting off-track before the deadline passes, identifies capacity gaps weeks out, and surfaces revenue leakage before the invoice goes out. Margin Guard, Early Issue Detection, and Resourcing Intelligence are in-app AI agents that run continuously, not dashboards you have to remember to check.

The other differentiator is true end-to-end unification. Accelo connects pipeline, projects, resources, and financials in a single platform โ€” so there's no handoff between systems, no data gap between delivery and billing, and no reconciliation at month end. Every disconnected tool a firm replaces is five fewer weeks per person per year lost to context-switching.

How would you describe the primary audience of your product?

UnitLook's answer

IT companies and digital agencies that run project-based work and need to see which clients and projects are actually profitable. The platform was built for companies and digital agencies that struggle to know how profitable their projects really are, where the core problem is not a lack of tools but a lack of clear, connected data.

Accelo's answer:

Accelo is purpose-built for professional services organizations where people are the product โ€” firms that bill clients for time, expertise, and project outcomes.

The primary verticals are management consulting, marketing and creative agencies, IT services and MSPs, accounting and CPA firms, engineering firms, and architecture firms. Most Accelo customers fall in the 20โ€“400 person range, though the platform scales to larger enterprise consultancies.

The buying committee typically includes a Managing Partner or CEO (focused on firm profitability and growth), a Director of Operations or COO (focused on efficiency and process), and a Finance Director (focused on revenue realization and billing accuracy). The shared pain across all of them: they're making major decisions on gut instinct or lagging data, losing billable hours in the gaps between tools, and finding out about margin problems after the project closes โ€” when it's too late to act.

What's the story behind your product?

UnitLook's answer

Igor Liลกinski is the owner of UnitPick, with over 20 years of experience in software and business systems development, having started as a backend and frontend developer before moving into leading development on broader business solutions, from ERP systems to specific business process applications; he currently also works as head of the development department at Svam Plus, a company building its own ERP system, Opera Opus. UnitLook was built gradually, mostly through persistent work in his free time, to solve a problem he had encountered for years professionally โ€” noticing that companies don't suffer from a lack of tools, but from a lack of clear, connected data.

User comments

Share your experience with using UnitLook and Accelo. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare UnitLook and Accelo

UnitLook Reviews

We have no reviews of UnitLook yet.
Be the first one to post

Accelo Reviews

  1. Stunt
    ยท CEO at THEE DEVIL ยท
    Untouchable tool for a business owner

    I cannot imaging my life without Accelo. It drasticly improved my performance and profitability!

    Highly recommend!

    ๐Ÿ‘ Pros:    Excellent features|Cost&profit management|Easy to use
    ๐Ÿ‘Ž Cons:    Pricy

20 PSA Software Tools, Alternatives for MSPs & VARs
1. Accelo (formerly Affinity Live): As of early 2016, Accelo had quietly integrate its PSA platform with Continuum, Kaseya and Logicnow โ€” three well-known providers of RMM software for MSPs. Accelo has a growing focus on IT service providers, though I donโ€™t have a feel for the companyโ€™s overall following among MSPs and VARs.

What are some alternatives?

When comparing UnitLook and Accelo, you can also consider the following products

BigTime.net - BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Scoro - Scoro is an end-to-end business management software solution for professional and creative services that helps to streamline work and eliminate routine tasks.

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Avaza - Beautiful Projects, Timesheets, Expenses, Quotes & Invoices for Small Businesses

Pobuca Connect - Connect with your contacts.