Software Alternatives & Reviews

Unchecky VS Zoho Desk

Compare Unchecky VS Zoho Desk and see what are their differences

Unchecky logo Unchecky

Tired of unchecking unrelated offers while installing software?

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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  • Unchecky Landing page
    Landing page //
    2019-07-23
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

Unchecky

Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Unchecky features and specs

No features have been listed yet.

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Unchecky videos

Unchecky Review and Guide

More videos:

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to Unchecky and Zoho Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Unchecky and Zoho Desk

Unchecky Reviews

We have no reviews of Unchecky yet.
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Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    πŸ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    πŸ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    πŸ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    πŸ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    πŸ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youҀ™re interested in that too). ItҀ™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Social recommendations and mentions

Based on our record, Unchecky seems to be a lot more popular than Zoho Desk. While we know about 14 links to Unchecky, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Unchecky mentions (14)

  • Default" FileZilla download bundled with adware
    Unchecky helps with shit like this https://unchecky.com/. - Source: Hacker News / about 2 months ago
  • Is this a virus? Derp
    Sometimes the installer tries to add unwanted programs, you can also visit https://unchecky.com to disable these offers. Source: about 1 year ago
  • Adware issues with LDPlayer
    Uninstall LDPlayer. Then search on google for this program name [ Unchecky ] https://unchecky.com/, It does what the name says. Install that then reinstall LDPlayer. That should solve you crapware popup issues hopefully. Source: about 1 year ago
  • 'Black hole police' discover a dormant black hole outside the Milky Way galaxy
    Unchecky to uncheck boxes when installing software. ProtonVPN for relatively good free VPN services. F.Lux if your eyes hurt when using your PC at night. UBlock Origin > Adblock for blocking ads. Halite is an opensource torrent tool if you are nervous about closed source piracy tools being compromised. Kavin Rocks to quickly watch region locked YouTube videos without even needing a VPN. (Good for Canadians... Source: almost 2 years ago
  • Ask HN: Options for Antivirus for Windows?
    I've used ESET NOD32 antivirus for a few years and am very happy with it. It does its job with "dignity" (no Norton-style hyperbolic popups), consumes little resources, and is inexpensive. It does a great job blocking malware and has a nice blocker for "potentially unwanted applications" (https://help.eset.com/glossary/en-US/unwanted_application.html). The cheapest licenses are available on Amazon. Either NOD32 or... - Source: Hacker News / almost 2 years ago
View more

Zoho Desk mentions (1)

What are some alternatives?

When comparing Unchecky and Zoho Desk, you can also consider the following products

O&O AppBuster - Remove Windows 10 apps, including hidden ones.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Debloat Windows 10 - A collection of Scripts which disable / remove Windows 10 Features and Apps.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PC Decrapifier - Great for PC Techs. Inexpensive and Portable. The PC Decrapifier can help you speed up that process, saving you lots of time! Just run it right off a portable USB drive. There's nothing to install!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!