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Tymeshift VS Verint Workforce Optimization

Compare Tymeshift VS Verint Workforce Optimization and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Tymeshift logo Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Verint Workforce Optimization logo Verint Workforce Optimization

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.
  • Tymeshift Landing page
    Landing page //
    2023-10-14

Workforce management made easy.

Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.

So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.

  • Verint Workforce Optimization Landing page
    Landing page //
    2023-07-03

Tymeshift videos

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Tymeshift walkthrough - Get the full picture!

More videos:

Verint Workforce Optimization videos

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Category Popularity

0-100% (relative to Tymeshift and Verint Workforce Optimization)

Tymeshift

Verint Workforce Optimization

Employee Scheduling
56 56%
Employee Scheduling
44% 44
Customer Support
48 48%
Customer Support
52% 52
Customer Service
50 50%
Customer Service
50% 50
Communication
39 39%
Communication
61% 61

User comments

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What are some alternatives?

When comparing Tymeshift and Verint Workforce Optimization, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

injixo - injixo is a cloud-based workforce management software for call centers.

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

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