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Tymeshift VS Mattersight Behavioral Analytics

Compare Tymeshift VS Mattersight Behavioral Analytics and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Tymeshift logo Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Mattersight Behavioral Analytics logo Mattersight Behavioral Analytics

Mattersight provides personality-based software applications.
  • Tymeshift Landing page
    Landing page //
    2023-10-14

Workforce management made easy.

Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.

So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.

  • Mattersight Behavioral Analytics Landing page
    Landing page //
    2023-07-03

Tymeshift videos

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Tymeshift walkthrough - Get the full picture!

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Mattersight Behavioral Analytics videos

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Category Popularity

0-100% (relative to Tymeshift and Mattersight Behavioral Analytics)

Tymeshift

Mattersight Behavioral Analytics

Employee Scheduling
75 75%
Employee Scheduling
25% 25
Customer Support
64 64%
Customer Support
36% 36
Customer Service
64 64%
Customer Service
36% 36
Communication
46 46%
Communication
54% 54

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What are some alternatives?

When comparing Tymeshift and Mattersight Behavioral Analytics, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

injixo - injixo is a cloud-based workforce management software for call centers.

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