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Twicebow VS Zigpoll

Compare Twicebow VS Zigpoll and see what are their differences

Twicebow

A post-purchase survey for Shopify that rewards answers. Ask "How did you hear about us?" and turn first-time buyers into repeat customers.

Rating
0 reviews
Pricing
Freemium Free trial $29 / Monthly (Starter, 1,000 survey responses/month)
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Alternatives Is it good?
Zigpoll

Collect genuine feedback from your customers, capture emails, and increase conversions with our interactive polling tool.

Rating
0 reviews
Promote on VibeVoted
Alternatives Is it good?
Tokino
Work toward more AI recommendations for your home-service business. Start with a free scan; Core checks your progress every week. sponsored

Which is more popular?

Customer Feedback popularity
21% vs 79%
alternatives listed
9 vs 52

Base details

Website, pricing, platforms and company facts side by side.

Twicebow
Zigpoll
Website twicebow.com zigpoll.com
Pricing
Freemium Free trial $29 / Monthly (Starter, 1,000 survey responses/month) Official pricing
Official pricing
Platforms
Shopify
—
Company 2026 —
Listed in
Customer Feedback Customer Retention Marketing Tools Customer Experience eCommerce Tools +2
Forms And Surveys Customer Feedback User Feedback AI +1

About Twicebow and Zigpoll

In their own words, as submitted to SaaSHub.

Twicebow
Zigpoll

Twicebow is a Shopify app that adds a short post-purchase survey to the thank-you page, right after checkout. Ask "How did you hear about us?" and your own questions to find out where customers came from. It also gives customers a reason to come back: answers earn a reward for a future...

Read more about Twicebow

No description of Zigpoll yet.

Features and specs

What each product offers, as listed by its team.

Twicebow 3 features
Zigpoll 5 features
  • Post-Purchase Survey Attribution
    Ask "How did you hear about us?" on the Shopify thank-you page
  • Rewards and Discounts
    Answers earn a discount or free shipping, and repeat orders earn bigger ones
  • Integrations
    Klaviyo, Google Sheets, CSV export and webhooks
  • User-Friendly Interface
    Zigpoll provides a clean and intuitive interface, making it easy for users to create and manage polls without requiring extensive technical knowledge.
  • Customizability
    Zigpoll allows for significant customization, enabling users to tailor polls to fit their specific needs and branding requirements.
  • Real-Time Analytics
    Users can access real-time analytics, providing immediate insights into poll responses and helping in prompt decision-making.
  • Embed Options
    Zigpoll offers flexible embed options, allowing users to integrate polls directly into websites, newsletters, or other digital media efficiently.
  • Integrations
    The tool supports a range of integrations with other platforms and applications, enhancing its usability within existing workflows.

Possible disadvantages

  • Pricing
    For some users, the pricing structure may be a limitation, especially if they require advanced features which are only available on higher-tier plans.
  • Feature Limitation on Free Plan
    The free plan offers limited features, which might restrict small businesses or individual users from accessing all the functionalities they need.
  • Learning Curve for Advanced Features
    While basic features are user-friendly, there can be a learning curve for utilizing more advanced functionalities effectively.
  • Limited Offline Access
    Zigpoll primarily operates online, which means functionality can be limited in environments where internet access is unreliable.
  • Dependency on Third-Party Platforms
    For some embedding and integration features, Zigpoll may rely on third-party platforms, which could pose compatibility or dependency issues.

Videos

Walkthroughs and reviews on video.

Twicebow 1 video + Add
Zigpoll 2 videos + Add

Twicebow: Post Purchase Survey — reward answers, earn repeat purchases

Zigpoll Review - Customer Polling & Feedback Widget App

More videos

  • - Zigpoll Demo

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Twicebow
Zigpoll
21% 21%
Customer Feedback
79% 79%
100% 100%
Marketing Tools
0% 0%
0% 0%
AI
100% 100%
100% 100%
Customer Experience
0% 0%

Questions & Answers

As answered by people managing Twicebow and Zigpoll.

What's the story behind your product?

Twicebow's answer

Twicebow is made by Sextant Studio. We noticed that post-purchase surveys only work in one direction: the store gets useful answers, and the customer who took the time to answer gets nothing. At the same time, most first-time buyers never come back for a second order. Twicebow joins the two: the thank-you page asks a few questions, and the answer earns the customer a reward that brings them back. The name comes from the idea of thanking each customer twice. Twicebow launched on the Shopify App Store in November 2026.

What makes your product unique?

Twicebow's answer

Most post-purchase surveys ask customers for something and give nothing back. Twicebow thanks them twice: once for the order, and again for answering, with a reward for a future order. The reward can show right after the survey or wait until the order is delivered, and repeat orders earn bigger ones. So the same survey that tells you where customers came from also gives them a reason to come back. There are no points programs or customer accounts to set up.

Why should a person choose your product over its competitors?

Twicebow's answer

Choose Twicebow if you want a post-purchase survey that also works on retention. You still get the attribution answers ("How did you hear about us?" plus your own questions), sent to Klaviyo, Google Sheets, CSV or a webhook. On top of that, answering earns a reward you choose, a discount or free shipping, and repeat orders earn bigger ones. You can hold the reward until the order is delivered, so it reaches customers when they are happiest with their purchase, or turn rewards off and run a plain survey. There is a free plan with 100 responses a month, and setup happens in Shopify's checkout editor with no code.

How would you describe the primary audience of your product?

Twicebow's answer

Shopify stores, mostly direct-to-consumer brands, that want to know where their customers come from and get more of them to buy a second time. It fits best when customers can reasonably order again, such as beauty, food and drink, apparel, pet supplies and other consumables. It is built for store owners and small marketing teams who want this without writing code.

Which are the primary technologies used for building your product?

Twicebow's answer

React Router and React with Node.js, PostgreSQL through Prisma, Shopify checkout and customer account UI extensions built with Preact, and Shopify's Admin API and webhooks. It is hosted on Render.

User comments

Share your experience with using Twicebow and Zigpoll. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Twicebow no reviews yet
Zigpoll no reviews yet

We have no reviews of Twicebow yet. Be the first one to post

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