Software Alternatives, Accelerators & Startups

Twib VS Freshdesk

Compare Twib VS Freshdesk and see what are their differences

Twib logo Twib

Twib - Sales tracking app, sales monitoring, sales gps tracking android

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Twib Landing page
    Landing page //
    2023-03-02

Twib is a sales tracking and sales reporting app for business owners & salesmen offering a web-based (https://twib.online) admin panel to track GPS location of sales employee activity, where you can monitor the day to day activities of your sales team by capturing the real data from their location with sales GPS tracker. It helps the company and the sales personnel in the field to track sales visits and reporting more efficiently with images.

  • USEFUL FOR WIDE VARIETY OF BUSINESSES
  • GREAT OPTIONS FOR SALESMEN
  • EQUALLY USEFUL FOR EMPLOYERS & EMPLOYEES
  • CLOUD-BASED, NO SOFTWARE INSTALLATION NEEDED
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Twib

$ Details
paid Free Trial $4.0 / Monthly
Platforms
Android iOS Web
Release Date
2018 February

Twib features and specs

  • GPS Employee Tracking: Accurate employee location tracking - Track time at the destination and know where your sales activity took place with an image - Real-time location tracking
  • Offline Capabilities: In absence of Internet, the details will be stored within the device and once the Internet is available the employee monitoring & sales team tracking app will sync the details in the cloud.
  • Sales Reports: Live Track (Live & Past) in Map - Emp Activity: Attendance & Check-in in Map - Work Allocation Report
  • Cloud-based: Your company's data is synced to our servers in the cloud, no backing up necessary. - Access it from anywhere via the website or the app, where, and when you want. - Get a real-time view of your workforce. - The latest security measures are being used to protect your data.

Freshdesk features and specs

No features have been listed yet.

Twib videos

Sales Tracking App - Twib

More videos:

  • Review - Testando a capacidade de Banda do Twib Giga - Roteador Residencial Intelbras
  • Review - TWIB: Craft Distributor EXPOSED!! Mardi Gras Big Beer Battle & More!
  • Review - I Almost Get TWIB Cancelled! Joe Atkinson Wins Again, New Borklyn Zoo Collection & More /Blader News

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Twib and Freshdesk)
Field Service Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Employee Monitoring
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twib and Freshdesk

Twib Reviews

  1. Really Awesome

    Very nice app to manage employees. It helped me a lot to grow my business by saving lot of valuable times.

    👍 Pros:    Time saving|Resource saving|Cost-efficient|Easy to use|Location system works flawlessly
    👎 Cons:    Font size of some texts are bit large but still looks good.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be a lot more popular than Twib. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Twib. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twib mentions (1)

  • Unleashing Sales Excellence with Twib: The Ultimate Salesman Tracking Software
    In the fast-paced world of sales, staying ahead of the competition and achieving sales targets is a top priority for businesses. Sales representatives, often working on the go, need effective tools to track their activities, optimize productivity, and ensure timely client interactions. Salesman tracking software Salesman tracking software has emerged as a game-changer, empowering sales teams to streamline their... Source: 11 months ago

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Twib and Freshdesk, you can also consider the following products

Lystloc - Location Intelligence and Analytics App

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

dayTRACK - dayTrack provide field sales employee tracking app or sales representative/rep location tracking and activity logging service using android app which is GPS enabled.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Travelize.in - Field Employee Monitoring App-Travelize is a Live employee monitoring and sales management application software for all types of the enterprise to manage the business and boost productivity.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!