Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Tvheadend might be a bit more popular than Freshdesk. We know about 15 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I posted this yesterday on the tvheadend.org board, but it's silent so far. I thought I'd try here:. Source: 12 months ago
Fwiw, Xbox One Digital TV Tuners and some RTL-SDRs (with an extra decoder chip) are able to pick up DVB-T2 and are usually £10~20 on eBay. https://tvheadend.org/ can be useful for interfacing with the tuners over USB and exposing web streams. - Source: Hacker News / over 1 year ago
If your USB tuner works with Linux, you can use it with TVHeadend, and connect it to Jellyfin via the official plugin. I use it here and it works fairly well. Source: over 1 year ago
They're expensive for what they are, though. If you're techy minded you can make your own using something like a Raspberry Pi, some USB TV tuners and TVHeadend. Source: over 1 year ago
TVheadend (or the convenient linuxserver docker container). Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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