Track This by Firefox VS Freshdesk

Track This by Firefox Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Track This by Firefox mentions (24)

• Should have opted for the 32gb ram 🤭😛

  What about your ssd space? Do you still have enough for swapping? For me YouTube itself consumes 1,4 GB of RAM, and other apps approx 800 MB. Have you cleaned your cache recently? Normally system apps like safari or even edge shouldn't have caused this (I did a test, and opened 100 tabs with trackthis.link, and Mac OS did it well. I'd have done like this: Cleaning cache, freeing some disk space (when none left... Source: 10 months ago

• how do i get “he gets us” ads to stop showing??

  You have to become someone else to them: trackthis.link. Source: 12 months ago

• Test your newly configured Pi-hole

  Open and run https://trackthis.link/ (preferred as incognito). Source: about 1 year ago

• Web fingerprinting is worse than I thought

  Regarding the more noise strategy, Mozilla has this fun tool: https://trackthis.link/. - Source: Hacker News / about 1 year ago

• Help a brother out with his first ever purchase of Mac product!

  I was about to stress test it by opening 100 Chrome tabs with https://trackthis.link/ but decided not to do that, since the current workflow has no problem and I won't probably change the workflow from now on as well. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago