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TouchBistro VS Eatsy Orders

Compare TouchBistro VS Eatsy Orders and see what are their differences

TouchBistro

All-in-One POS and Restaurant Management System

Rating
0 reviews
Pricing
$69 / Monthly
Alternatives Is it good?
Eatsy Orders

Your own online ordering system with zero commissions. One flat fee per location, and your customer data stays yours. Built for Latino and independent restaurants in the U.S.

Rating
0 reviews
Pricing
Paid $89.99 / Monthly (Online Ordering plan, per location)
Alternatives Is it good?
Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses sponsored

Which is more popular?

POS popularity
100% vs 0%
alternatives listed
240+ vs 10

Base details

Website, pricing, platforms and company facts side by side.

TouchBistro
Eatsy Orders
Website touchbistro.com eatsyorders.com
Pricing
$69 / Monthly Official pricing
Paid $89.99 / Monthly (Online Ordering plan, per location) Official pricing
Platforms —
Web iOS Android
Company — Startup from the United States · 20 - 49 employees · 2023
Listed in
Restaurants Restaurant Management Restaurant POS POS +1
Restaurants Restaurant Management Restaurant Ordering System Online Ordering System Online Food Ordering Software Food Delivery Restaurant Loyalty Software Digital Menus +5

About TouchBistro and Eatsy Orders

In their own words, as submitted to SaaSHub.

TouchBistro
Eatsy Orders

Take care of your guests and grow your business with TouchBistro’s front of house, back of house, and guest engagement solutions – all on one platform.

Read more about TouchBistro

Eatsy Orders helps Latino restaurants in the U.S. take orders online without giving up a cut of every sale to delivery apps. Restaurants get their own ordering website with their logo, colors, and domain, plus QR ordering at the table. They can add a branded mobile app, an iPad menu for dine-in,...

Read more about Eatsy Orders

Features and specs

What each product offers, as listed by its team.

TouchBistro 5 features
Eatsy Orders 8 features
  • User-Friendly Interface
    TouchBistro offers an intuitive and easy-to-navigate interface, making it accessible for staff of varying technical proficiency. This can result in quicker staff training and smoother operations.
  • iPad Compatibility
    The system is designed to work seamlessly with iPads, ensuring mobility and flexibility in a fast-paced restaurant environment. Servers can easily take orders and process payments directly at the table.
  • Comprehensive Features
    TouchBistro provides a wide range of features, including inventory management, menu customization, and customer relationship management (CRM). These features help streamline restaurant operations and enhance the customer experience.
  • Offline Mode
    The system operates even without an Internet connection, allowing restaurants to continue their operations uninterrupted in case of connectivity issues.
  • Strong Customer Support
    TouchBistro offers robust customer support services, including 24/7 phone support, training resources, and an online help center to assist with troubleshooting and optimization.

Possible disadvantages

  • Subscription Cost
    The pricing model is subscription-based, which may be costly for small restaurants, especially those operating on a tight budget.
  • Hardware Requirements
    While the iPad compatibility is a pro, it also means that restaurants need to invest in Apple hardware, which can be more expensive than alternatives.
  • Limited Integrations
    TouchBistro has fewer integrations with third-party applications compared to some other POS systems. This may limit its adaptability for restaurants that rely on multiple software solutions for different aspects of their business.
  • Complex Initial Setup
    The initial setup and customization process can be complex and time-consuming, which might be challenging for restaurants without dedicated IT staff.
  • Learning Curve
    Despite its user-friendly design, the system's extensive features can create a steep learning curve for staff, requiring comprehensive training and adjustment time.
  • Commission-free online ordering
    Your own ordering website and domain. Every sale goes to you, with no commission.
  • iPad Menu for restaurants
    Digital menus for the table and for dine-in, with photos and prices.
  • Branded mobile restaurant app
    Your restaurant's own app, with your name and logo, in the app stores.
  • One menu, every channel
    Change a dish or price once and it updates on your site, app, and menus.
  • Loyalty program
    Points and rewards that bring customers back to order again.
  • Bilingual
    The platform and support work in English and Spanish.
  • Flamsy AI assistant
    Ask about orders, sales, or your menu and get answers from your live data.
  • Delivery Dispatch
    Use your own drivers or on-demand drivers through Uber Direct and DoorDash Drive.

Analysis

An editorial look at what each product does well and who it suits.

TouchBistro
Eatsy Orders

Overall verdict

  • Overall, TouchBistro is a strong choice for restaurants seeking a reliable and versatile POS system. Its industry-specific features, ease of use, and customer support make it a popular choice among restaurateurs. However, potential users should evaluate their specific needs and compare them with TouchBistro's offerings to ensure it is the right fit for their establishment.

Why this product is good

  • TouchBistro is considered a good point-of-sale (POS) system because it is specifically designed for the restaurant industry. It offers an intuitive interface, robust features tailored for various types of dining establishments, and seamless integration with other restaurant management systems. The platform supports tableside ordering, menu management, and reporting, which can enhance operational efficiency and customer experience.

Recommended for

    TouchBistro is recommended for small to medium-sized restaurants, cafes, bars, and food trucks. It's particularly well-suited for full-service and quick-service establishments that require efficient order management and customer interaction features. Businesses looking for a cloud-based solution with offline capabilities will also find TouchBistro appealing.

No analysis of Eatsy Orders yet.

Videos

Walkthroughs and reviews on video.

TouchBistro 3 videos + Add
Eatsy Orders 0 videos + Add

Touchbistro POS App Demo Walkthrough

More videos

  • - This Is TouchBistro - full video
  • - Performing Table Service with TouchBistro

No Eatsy Orders videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
TouchBistro
Eatsy Orders
100% 100%
POS
0% 0%
0% 0%
Food Delivery
100% 100%
100% 100%
Payments Processing
0% 0%
99% 99%
Restaurant Management
1% 1%

Questions & Answers

As answered by people managing TouchBistro and Eatsy Orders.

What makes your product unique?

Eatsy Orders's answer:

We built Eatsy Orders for Latino and independent restaurants. The platform, our AI assistant and our support team all work in English and Spanish, so owners and staff can use it in the language they're most comfortable with. And we don't take a commission on any order.

Why should a person choose your product over its competitors?

Eatsy Orders's answer:

Three reasons. First, we charge a flat monthly fee per location, so you don't lose a percentage of every sale. Second, we do the setup for you, and most restaurants are live in about a week. Third, you manage your menu in one place and it updates on your ordering site, branded app and iPad menus at the same time. No contracts, so you can leave whenever you want.

How would you describe the primary audience of your product?

Eatsy Orders's answer:

Independent and Latino-owned restaurants in the U.S.: taquerías, pupuserías, bakeries, cafes, food trucks and small groups with a few locations. Usually the owner runs the business day to day, is tired of paying high fees to delivery apps, and wants their own ordering channel without having to deal with the tech side.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

TouchBistro no reviews yet
Eatsy Orders no reviews yet

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Alternatives to TouchBistro and Eatsy Orders

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